$100k Conversion Rate Optimization Hacks For Shopify Dropshipping
Published on: December 6 2022 by Shri Kanase
$100k Conversion Rate Optimization Hacks For Shopify Dropshipping
Table of Contents
$100k Conversion Rate Optimization Hacks For Shopify Dropshipping
startTime | durationTime | text |
00:00:00 | 00:00:04 | yo what is going on everybody shriek |
00:00:01 | 00:00:07 | Inasa here so 100k conversion rate |
00:00:04 | 00:00:09 | optimisation hacks for your Shopify or |
00:00:07 | 00:00:11 | just ecommerce store in general now |
00:00:09 | 00:00:13 | there's a lot of videos on my channel |
00:00:11 | 00:00:16 | going over Google ad strategies Facebook |
00:00:13 | 00:00:18 | ad strategies even SEO strategies but |
00:00:16 | 00:00:20 | one thing that I personally believe is |
00:00:18 | 00:00:22 | one of the most important things and |
00:00:20 | 00:00:24 | also one of the most overlooked things |
00:00:22 | 00:00:26 | is conversion rate optimisation because |
00:00:24 | 00:00:28 | let's face it who really wants to spend |
00:00:26 | 00:00:30 | a lot of money to make money back |
00:00:28 | 00:00:32 | personally I would rather not spend as |
00:00:30 | 00:00:35 | much money and make tons of money back |
00:00:32 | 00:00:37 | and that is exactly why conversion rate |
00:00:35 | 00:00:39 | optimisation is so important especially |
00:00:37 | 00:00:41 | in 2020 and onwards as of right now |
00:00:39 | 00:00:43 | times are very unpredictable nobody |
00:00:41 | 00:00:45 | knows really where things are going |
00:00:43 | 00:00:47 | especially with drop shipping and any |
00:00:45 | 00:00:49 | commerce due to the specific delays that |
00:00:47 | 00:00:50 | are constantly becoming a part of life |
00:00:49 | 00:00:52 | when it comes to drop shipping and when |
00:00:50 | 00:00:54 | I'm recording this video which is in |
00:00:52 | 00:00:56 | late June things really aren't that good |
00:00:54 | 00:00:57 | when it comes to Aliexpress and delivery |
00:00:56 | 00:00:59 | times are just through the roof so |
00:00:57 | 00:01:01 | because of this it's really important |
00:00:59 | 00:01:04 | for us to keep our ad spend low and keep |
00:01:01 | 00:01:06 | those unnecessary costs low while |
00:01:04 | 00:01:07 | improving our conversion rate because in |
00:01:06 | 00:01:10 | the end you will end up getting more |
00:01:07 | 00:01:11 | sales while spending a little money so |
00:01:10 | 00:01:12 | that you can save that money in case you |
00:01:11 | 00:01:14 | have to deal with disputes or |
00:01:12 | 00:01:16 | chargebacks which can become common |
00:01:14 | 00:01:18 | right now because of what's going on in |
00:01:16 | 00:01:19 | the world but without wasting any more |
00:01:18 | 00:01:21 | time let's just jump right into the |
00:01:19 | 00:01:23 | specific hacks that I have for you guys |
00:01:21 | 00:01:24 | so the first hack that you will have to |
00:01:23 | 00:01:27 | do in order to really find success with |
00:01:24 | 00:01:28 | any of these hacks is to smash that like |
00:01:27 | 00:01:30 | button down below just kidding but |
00:01:28 | 00:01:31 | hopefully you do do that hack anyways |
00:01:30 | 00:01:33 | I'll really appreciate that okay |
00:01:31 | 00:01:35 | hopefully you have done that but before |
00:01:33 | 00:01:37 | we actually start toking about the |
00:01:35 | 00:01:38 | specific hacks I have laid out it's |
00:01:37 | 00:01:41 | actually important to understand what |
00:01:38 | 00:01:42 | conversion rates are even impacted by in |
00:01:41 | 00:01:44 | the first place because a lot of people |
00:01:42 | 00:01:47 | have this misconception about conversion |
00:01:44 | 00:01:49 | rates and they go after the wrong things |
00:01:47 | 00:01:50 | and do the wrong changes on their |
00:01:49 | 00:01:52 | websites or ads hoping that that |
00:01:50 | 00:01:54 | improves the conversion rates when in |
00:01:52 | 00:01:56 | reality there's only a few specific |
00:01:54 | 00:01:58 | things with directly impact the |
00:01:56 | 00:01:59 | conversion rates the number one thing on |
00:01:58 | 00:02:01 | my list which I personally believe |
00:01:59 | 00:02:04 | impacts the conversion rate the most is |
00:02:01 | 00:02:06 | the overall website layout what I mean |
00:02:04 | 00:02:08 | by this is how is your website laid out |
00:02:06 | 00:02:09 | what kind of theme you are using where |
00:02:08 | 00:02:12 | you have placed each specific menu |
00:02:09 | 00:02:13 | button what the footer menu contains etc |
00:02:12 | 00:02:15 | all of these things |
00:02:13 | 00:02:17 | basically how your website looks in |
00:02:15 | 00:02:19 | general really impacts the conversion |
00:02:17 | 00:02:21 | rate the most because let's face it if |
00:02:19 | 00:02:23 | you have a really bad website which is |
00:02:21 | 00:02:25 | really spammy with multiple different |
00:02:23 | 00:02:26 | colors or multiple different trust |
00:02:25 | 00:02:28 | badges at multiple different pop-ups |
00:02:26 | 00:02:30 | that website is this really not gonna |
00:02:28 | 00:02:31 | work period no matter how much money you |
00:02:30 | 00:02:33 | spend on ads and you want to kind of |
00:02:31 | 00:02:35 | think of the website layout as the |
00:02:33 | 00:02:37 | overall foundation now I've already made |
00:02:35 | 00:02:39 | videos on how to do the proper layout |
00:02:37 | 00:02:40 | whether you're running a general store |
00:02:39 | 00:02:42 | or a niche store you can watch those |
00:02:40 | 00:02:44 | videos on my channel I'm not really |
00:02:42 | 00:02:46 | gonna go into that heater but one of the |
00:02:44 | 00:02:48 | most important things I really need to |
00:02:46 | 00:02:50 | have in place is the website lab because |
00:02:48 | 00:02:52 | conversion rates are directly impacted |
00:02:50 | 00:02:53 | by the layout in fact a good layout |
00:02:52 | 00:02:55 | could mean conversion rates of three |
00:02:53 | 00:02:57 | percent or above and a bad layout could |
00:02:55 | 00:02:58 | mean conversion rates of half a percent |
00:02:57 | 00:03:00 | or even less and all the other things |
00:02:58 | 00:03:02 | I'm about to mention won't even matter |
00:03:00 | 00:03:04 | in that case if you just have a bad |
00:03:02 | 00:03:05 | website layout in general so before you |
00:03:04 | 00:03:07 | do any of these other things make sure |
00:03:05 | 00:03:09 | number one which is website layout is |
00:03:07 | 00:03:11 | properly done but that brings me to the |
00:03:09 | 00:03:14 | next point which is website speed now in |
00:03:11 | 00:03:16 | 2020 and onwards nobody really likes |
00:03:14 | 00:03:18 | waiting anymore in fact the average |
00:03:16 | 00:03:19 | attention span is around two seconds or |
00:03:18 | 00:03:22 | three seconds so keeping that in mind |
00:03:19 | 00:03:24 | it's really important that you focus on |
00:03:22 | 00:03:26 | building a fast and efficient website |
00:03:24 | 00:03:28 | which can work despite having multiple |
00:03:26 | 00:03:29 | apps that you have on your store despite |
00:03:28 | 00:03:31 | having all the things going on on your |
00:03:29 | 00:03:33 | website because as of right now having a |
00:03:31 | 00:03:36 | load speed for your website above three |
00:03:33 | 00:03:38 | seconds four seconds could mean between |
00:03:36 | 00:03:40 | having a very very successful drop |
00:03:38 | 00:03:42 | shipping store and having a mediocre or |
00:03:40 | 00:03:43 | even an unprofitable drop shipping store |
00:03:42 | 00:03:45 | literally you could have everything else |
00:03:43 | 00:03:47 | in place but if your website is not |
00:03:45 | 00:03:48 | loading fast enough people will lose |
00:03:47 | 00:03:50 | interest and they will exit out and |
00:03:48 | 00:03:51 | especially if your drop shipping you |
00:03:50 | 00:03:53 | have to understand whatever product you |
00:03:51 | 00:03:55 | are selling it's not really that hard to |
00:03:53 | 00:03:57 | find somewhere else on somebody else's |
00:03:55 | 00:03:59 | website so watch that layout speed is |
00:03:57 | 00:04:01 | really important there because if you |
00:03:59 | 00:04:02 | lose their interest and they exit out |
00:04:01 | 00:04:05 | there's a very very high chance that |
00:04:02 | 00:04:07 | they will buy from your competition and |
00:04:05 | 00:04:08 | you will end up with no money at all and |
00:04:07 | 00:04:10 | no sale at all and when it comes to |
00:04:08 | 00:04:12 | website speed I highly recommend that |
00:04:10 | 00:04:15 | you maybe hire somebody from Fiverr up |
00:04:12 | 00:04:17 | work etc also use those SEO image |
00:04:15 | 00:04:19 | optimization apps which kind of compress |
00:04:17 | 00:04:21 | all the images on your Shopify store to |
00:04:19 | 00:04:23 | make your upset faster and try to get |
00:04:21 | 00:04:25 | that website load speed around 3 seconds |
00:04:23 | 00:04:27 | anything below 3 seconds is amazing but |
00:04:25 | 00:04:28 | anything above and you really |
00:04:27 | 00:04:30 | risk getting a very very low conversion |
00:04:28 | 00:04:33 | rate and that could lead you to be very |
00:04:30 | 00:04:34 | very unprofitable but in the end you |
00:04:33 | 00:04:36 | want to understand that product is king |
00:04:34 | 00:04:38 | which is the third point on this list |
00:04:36 | 00:04:40 | with the bad product you will not be |
00:04:38 | 00:04:41 | getting sales period no matter what kind |
00:04:40 | 00:04:43 | of website layout do you have or no |
00:04:41 | 00:04:45 | matter how fast your website is and |
00:04:43 | 00:04:46 | that's simply because these people that |
00:04:45 | 00:04:48 | are coming onto your website from |
00:04:46 | 00:04:49 | Facebook Google wherever you're |
00:04:48 | 00:04:51 | advertising they're coming onto your |
00:04:49 | 00:04:52 | website because they're interested in a |
00:04:51 | 00:04:54 | product that you were selling not |
00:04:52 | 00:04:56 | because you have a cool website layout |
00:04:54 | 00:04:58 | or not because you have a very very fast |
00:04:56 | 00:05:00 | website so keeping that as mind be sure |
00:04:58 | 00:05:02 | to always find those products which |
00:05:00 | 00:05:04 | match the specific criteria for your |
00:05:02 | 00:05:06 | given advertising platform so if you |
00:05:04 | 00:05:07 | want to sell something on Facebook make |
00:05:06 | 00:05:09 | sure the product is quirky make sure |
00:05:07 | 00:05:11 | there's not too much competition make |
00:05:09 | 00:05:12 | sure your video ad is good etc and if |
00:05:11 | 00:05:14 | you want to sell something on Google |
00:05:12 | 00:05:15 | make sure that your SEO for the |
00:05:14 | 00:05:17 | description is on point because those |
00:05:15 | 00:05:18 | things really matter a lot when it comes |
00:05:17 | 00:05:20 | to the specific product but in addition |
00:05:18 | 00:05:22 | you just want to understand one thing |
00:05:20 | 00:05:23 | and this is kind of a natural law when |
00:05:22 | 00:05:25 | it comes to e-commerce and that is if |
00:05:23 | 00:05:26 | you're selling high tiket products you |
00:05:25 | 00:05:28 | can generally expect low conversion |
00:05:26 | 00:05:29 | rates if you're selling low tiket |
00:05:28 | 00:05:31 | products you can generally expect high |
00:05:29 | 00:05:32 | conversion rates and I have personal |
00:05:31 | 00:05:34 | experience with this because I used to |
00:05:32 | 00:05:36 | run a niche store where I was selling a |
00:05:34 | 00:05:39 | main winning product which was around 20 |
00:05:36 | 00:05:41 | to 25 dollars and conversion rates would |
00:05:39 | 00:05:44 | be through the roof anywhere from 4% to |
00:05:41 | 00:05:45 | 7% but I started a brand new general |
00:05:44 | 00:05:47 | store I found a few winning products |
00:05:45 | 00:05:49 | which were high tiket and suddenly I |
00:05:47 | 00:05:50 | was getting half a percent to one |
00:05:49 | 00:05:52 | percent conversion return in the |
00:05:50 | 00:05:54 | beginning this was kind of weird to me |
00:05:52 | 00:05:56 | but I slowly began to realize that just |
00:05:54 | 00:05:59 | because the price is so high people are |
00:05:56 | 00:06:01 | taking longer than usual to buy from my |
00:05:59 | 00:06:03 | website people aren't buying on their |
00:06:01 | 00:06:05 | first visit maybe you're coming back to |
00:06:03 | 00:06:06 | because of retargeting etc and because |
00:06:05 | 00:06:09 | of this my conversion rate was generally |
00:06:06 | 00:06:11 | lower for that general store so this is |
00:06:09 | 00:06:12 | kind of just again a natural law of |
00:06:11 | 00:06:14 | e-commerce you really can't fight this |
00:06:12 | 00:06:16 | of course you can do your best by having |
00:06:14 | 00:06:18 | all of these other things in place but |
00:06:16 | 00:06:19 | other than that you just want to kind of |
00:06:18 | 00:06:21 | make sure that the product is on point |
00:06:19 | 00:06:23 | and it matches the given advertising |
00:06:21 | 00:06:25 | platform where you want to sell that |
00:06:23 | 00:06:27 | product on but that brings me to my last |
00:06:25 | 00:06:29 | point which is the advertising platform |
00:06:27 | 00:06:31 | itself now as I mentioned product could |
00:06:29 | 00:06:33 | make or break the conversion rate but |
00:06:31 | 00:06:34 | that's not the only thing that could |
00:06:33 | 00:06:36 | make or break the conversion rate the |
00:06:34 | 00:06:38 | advertising platform you personally use |
00:06:36 | 00:06:40 | could also determine the conversion rate |
00:06:38 | 00:06:41 | as well for example when I used to |
00:06:40 | 00:06:43 | heavily |
00:06:41 | 00:06:46 | use Facebook as my conversion rate would |
00:06:43 | 00:06:47 | be anywhere from 2% to 7% when I shifted |
00:06:46 | 00:06:50 | over to Google Ads it was on average |
00:06:47 | 00:06:52 | around 1% and there's a very very good |
00:06:50 | 00:06:53 | reason as to why this happens number one |
00:06:52 | 00:06:56 | you want to understand that Google Ads |
00:06:53 | 00:06:58 | is a search based platform when somebody |
00:06:56 | 00:07:00 | taps in for example wireless printer |
00:06:58 | 00:07:01 | they're really not sure what kind of |
00:07:00 | 00:07:04 | printer they want they're typing that in |
00:07:01 | 00:07:05 | to do research into what's available in |
00:07:04 | 00:07:08 | the market and if you're advertising |
00:07:05 | 00:07:10 | happens to come up for that keyword and |
00:07:08 | 00:07:12 | the specific customer decides to click |
00:07:10 | 00:07:14 | on your ad that really does not mean |
00:07:12 | 00:07:15 | that they're going there to buy from you |
00:07:14 | 00:07:17 | because they're most likely in the |
00:07:15 | 00:07:19 | research phase they're gonna be looking |
00:07:17 | 00:07:21 | at and clicking on other competitors as |
00:07:19 | 00:07:24 | well which is why it's a much lower |
00:07:21 | 00:07:26 | conversion rate for Google Ads compared |
00:07:24 | 00:07:27 | to the other platforms so if you kind of |
00:07:26 | 00:07:28 | face this with Google ads or Facebook |
00:07:27 | 00:07:31 | ads or just any other advertising |
00:07:28 | 00:07:32 | platform in general kind of understand |
00:07:31 | 00:07:34 | whether it's your website or the product |
00:07:32 | 00:07:36 | or just the advertising platform that |
00:07:34 | 00:07:37 | you're using which is the reason for |
00:07:36 | 00:07:39 | this because that couldn't save you a |
00:07:37 | 00:07:41 | lot of headache and that could save you |
00:07:39 | 00:07:42 | a lot of unnecessary changes on your |
00:07:41 | 00:07:44 | website which could later on actually |
00:07:42 | 00:07:46 | make things worse for you but now that |
00:07:44 | 00:07:48 | we've kind of gone over exactly what |
00:07:46 | 00:07:50 | specific things directly impact |
00:07:48 | 00:07:52 | conversion rates let's go ahead and go |
00:07:50 | 00:07:54 | on over the specific strategies which I |
00:07:52 | 00:07:56 | have to battle this so number one |
00:07:54 | 00:07:58 | strategy is you want to have a logo on |
00:07:56 | 00:08:00 | your checkout page with the payment |
00:07:58 | 00:08:03 | trust badge now what do I mean by this |
00:08:00 | 00:08:04 | exact well I have an example image over |
00:08:03 | 00:08:06 | here for you guys and this is exactly |
00:08:04 | 00:08:08 | what I mean so when a person is checking |
00:08:06 | 00:08:09 | out on the shop of my checkout page |
00:08:08 | 00:08:11 | usually at the top it will show your |
00:08:09 | 00:08:13 | doors logo what you want to do is you |
00:08:11 | 00:08:15 | want to edit that specific logo you can |
00:08:13 | 00:08:17 | do this on canva or Photoshop wherever |
00:08:15 | 00:08:19 | you want to do it basically create a |
00:08:17 | 00:08:22 | rectangle maybe you can do 800 by 1600 |
00:08:19 | 00:08:24 | pixels and on the left side put your |
00:08:22 | 00:08:25 | logo and on the right side put a payment |
00:08:24 | 00:08:27 | trust badge and then once you've done |
00:08:25 | 00:08:29 | that go ahead and upload this brand new |
00:08:27 | 00:08:31 | logo onto your checkout page because |
00:08:29 | 00:08:33 | what's now gonna be shown to your |
00:08:31 | 00:08:35 | customers is this specific image right |
00:08:33 | 00:08:36 | here basically they'll see your store's |
00:08:35 | 00:08:39 | logo but they also see this trust badge |
00:08:36 | 00:08:40 | I've personally just recently come upon |
00:08:39 | 00:08:42 | this strategy and I found that it |
00:08:40 | 00:08:43 | definitely increased my conversion rates |
00:08:42 | 00:08:45 | significantly and the main reason why |
00:08:43 | 00:08:47 | this increases the conversion is because |
00:08:45 | 00:08:49 | we're not putting the trust badge under |
00:08:47 | 00:08:51 | the Add to Cart button like you would |
00:08:49 | 00:08:53 | normally do on your product page instead |
00:08:51 | 00:08:56 | we're basically providing them a |
00:08:53 | 00:08:57 | reasons to trust us directly on the |
00:08:56 | 00:08:59 | checkout page which is the last page |
00:08:57 | 00:09:00 | they will usually visit before |
00:08:59 | 00:09:02 | purchasing something so if they see |
00:09:00 | 00:09:04 | these trust badges on the checkout page |
00:09:02 | 00:09:06 | they're much more likely to continue on |
00:09:04 | 00:09:07 | with their checkout and actually buy |
00:09:06 | 00:09:09 | something from me and this can |
00:09:07 | 00:09:11 | positively impact your conversion risk |
00:09:09 | 00:09:12 | directly in fact you should see an |
00:09:11 | 00:09:14 | average increase conversion rate of |
00:09:12 | 00:09:16 | about half a percent or even more |
00:09:14 | 00:09:18 | depending on what other changes you make |
00:09:16 | 00:09:19 | on your website but this is number one |
00:09:18 | 00:09:21 | hack that you want to do and one |
00:09:19 | 00:09:22 | specific hack which a lot of hundred |
00:09:21 | 00:09:24 | thousand dollar per month Shopify stores |
00:09:22 | 00:09:27 | too as well let's move on to hack number |
00:09:24 | 00:09:29 | two and that is putting a specific piece |
00:09:27 | 00:09:31 | of text under the price on the product |
00:09:29 | 00:09:34 | page and this specific text is known as |
00:09:31 | 00:09:36 | the you save X amount of dollars which |
00:09:34 | 00:09:37 | is directly visible on again the product |
00:09:36 | 00:09:39 | page so to give an example of what I |
00:09:37 | 00:09:40 | mean by this I'm directly linked in to |
00:09:39 | 00:09:42 | one of the better ecommerce stores out |
00:09:40 | 00:09:44 | there which is inspire uplift and if we |
00:09:42 | 00:09:46 | go ahead and go on to one of their |
00:09:44 | 00:09:47 | product pages we can see exactly what I |
00:09:46 | 00:09:49 | mean so they have a very very clean |
00:09:47 | 00:09:51 | product page as you guys can see they |
00:09:49 | 00:09:53 | have the specific pricing and then the |
00:09:51 | 00:09:55 | sale price but then if you notike below |
00:09:53 | 00:09:56 | that it says you save and then fifteen |
00:09:55 | 00:09:59 | dollars and three cents and it also says |
00:09:56 | 00:10:01 | 50% off I've personally seen that having |
00:09:59 | 00:10:03 | this kind of text is really really |
00:10:01 | 00:10:05 | impactful and actually psychologically |
00:10:03 | 00:10:06 | turns the customer on and makes them |
00:10:05 | 00:10:08 | want to buy something from you because |
00:10:06 | 00:10:10 | they psychologically believe that |
00:10:08 | 00:10:12 | they're saving X amount of dollars and |
00:10:10 | 00:10:13 | saving is something everybody wants to |
00:10:12 | 00:10:15 | do so this directly kind of helps them |
00:10:13 | 00:10:17 | support their decision of buying |
00:10:15 | 00:10:19 | something from you and it will make them |
00:10:17 | 00:10:21 | two times more likely to continue on |
00:10:19 | 00:10:22 | with their purchase and inspire uplift |
00:10:21 | 00:10:24 | does this really well because you want |
00:10:22 | 00:10:25 | to have this specific piece of text |
00:10:24 | 00:10:27 | right below the main price and if you |
00:10:25 | 00:10:29 | use a normal Shopify theme meaning a |
00:10:27 | 00:10:31 | free theme you can directly chat with |
00:10:29 | 00:10:33 | Shopify support and link them to this |
00:10:31 | 00:10:35 | specific product page or just link them |
00:10:33 | 00:10:36 | to inspire uplift and let them know you |
00:10:35 | 00:10:38 | want to have something like this done on |
00:10:36 | 00:10:40 | your website as well because inspire |
00:10:38 | 00:10:42 | uplift is one of those specific Shopify |
00:10:40 | 00:10:44 | stores which is the six figures - seven |
00:10:42 | 00:10:45 | figures per month and if they do this |
00:10:44 | 00:10:48 | that means this is really really helpful |
00:10:45 | 00:10:49 | I've also done this myself in the past |
00:10:48 | 00:10:51 | and I can definitely say that this is a |
00:10:49 | 00:10:52 | very very cool optimization trick that |
00:10:51 | 00:10:54 | you can do to increase your conversion |
00:10:52 | 00:10:56 | rate but very easy to implement again |
00:10:54 | 00:10:58 | just speak with Shopify support directly |
00:10:56 | 00:11:00 | and they'll help you with that but let's |
00:10:58 | 00:11:02 | move on to trick number 3 and that is |
00:11:00 | 00:11:04 | specifically having a google voice |
00:11:02 | 00:11:06 | customer service phone number on your |
00:11:04 | 00:11:07 | website now the days of just having an |
00:11:06 | 00:11:08 | |
00:11:07 | 00:11:10 | or just a contact us form on your |
00:11:08 | 00:11:12 | website are officially over because a |
00:11:10 | 00:11:14 | lot of the drop shipping stores out |
00:11:12 | 00:11:16 | there or you just ecommerce stores in |
00:11:14 | 00:11:17 | general are not providing customer |
00:11:16 | 00:11:19 | service via phone number specifically |
00:11:17 | 00:11:20 | and if you want to stay ahead of the |
00:11:19 | 00:11:22 | game or just stay up to date with what |
00:11:20 | 00:11:24 | everybody else is doing it is absolutely |
00:11:22 | 00:11:26 | a must that you go and sign up for a |
00:11:24 | 00:11:28 | Google Voice phone number number one |
00:11:26 | 00:11:29 | because it's fully free and number two |
00:11:28 | 00:11:32 | because people are going to be ten times |
00:11:29 | 00:11:33 | more likely to trust you when they come |
00:11:32 | 00:11:35 | onto your website and if they see a |
00:11:33 | 00:11:37 | phone number now I personally do offer |
00:11:35 | 00:11:39 | this on my websites as well and one |
00:11:37 | 00:11:41 | thing I do is I do not offer customer |
00:11:39 | 00:11:43 | service via phone calls because they |
00:11:41 | 00:11:45 | offer a customer service via only text |
00:11:43 | 00:11:46 | message I've saved a voicemail on my |
00:11:45 | 00:11:48 | Google Voice phone number which says |
00:11:46 | 00:11:50 | that we basically do not offer a |
00:11:48 | 00:11:51 | customer service via phone calls and if |
00:11:50 | 00:11:53 | they want customer service they can just |
00:11:51 | 00:11:55 | simply text this mess I've notiked that |
00:11:53 | 00:11:57 | I do get a lot of text messages from my |
00:11:55 | 00:11:59 | customers on a daily basis and because |
00:11:57 | 00:12:01 | I'm able to connect with them on a daily |
00:11:59 | 00:12:03 | basis and provide much faster service |
00:12:01 | 00:12:04 | than just through emails they're more |
00:12:03 | 00:12:06 | likely to buy from me again and they're |
00:12:04 | 00:12:08 | more likely to not open those |
00:12:06 | 00:12:10 | chargebacks or disputes and again this |
00:12:08 | 00:12:11 | is extremely easy to do because it does |
00:12:10 | 00:12:13 | not really take up much of your time you |
00:12:11 | 00:12:15 | can just set aside 30 minutes to an hour |
00:12:13 | 00:12:17 | of your time to answer all of those |
00:12:15 | 00:12:19 | specific text messages based on how many |
00:12:17 | 00:12:20 | you're even getting in the first place |
00:12:19 | 00:12:22 | but this definitely could improve your |
00:12:20 | 00:12:23 | conversion rate significantly and it |
00:12:22 | 00:12:25 | doesn't matter whether you use Facebook |
00:12:23 | 00:12:27 | gas or Google I definitely recommend |
00:12:25 | 00:12:28 | that you try this out for your own store |
00:12:27 | 00:12:31 | but let's move on to hack number four |
00:12:28 | 00:12:33 | and that is having a specific trust |
00:12:31 | 00:12:35 | badge on the cart page now again going |
00:12:33 | 00:12:36 | back to inspire uplift to show you guys |
00:12:35 | 00:12:38 | what I mean by this exactly |
00:12:36 | 00:12:39 | I've personally notiked that having a |
00:12:38 | 00:12:42 | trust badge on the cart page just like |
00:12:39 | 00:12:44 | inspire uplift does here has a much much |
00:12:42 | 00:12:47 | greater impact than having this trust |
00:12:44 | 00:12:48 | badge on the product page because one |
00:12:47 | 00:12:50 | thing you want to understand is when |
00:12:48 | 00:12:51 | they're on the product page they really |
00:12:50 | 00:12:53 | don't care about the trust badge itself |
00:12:51 | 00:12:55 | because they're not even sure whether |
00:12:53 | 00:12:57 | they want to buy from you or not so when |
00:12:55 | 00:12:59 | they commit to buying from you by |
00:12:57 | 00:13:01 | clicking the Add to Cart button and they |
00:12:59 | 00:13:03 | see this trust badge that's when it has |
00:13:01 | 00:13:05 | the most impact because psychologically |
00:13:03 | 00:13:06 | they're now ready to commit to buying |
00:13:05 | 00:13:08 | from you and if they see some additional |
00:13:06 | 00:13:11 | trust factors which can kind of |
00:13:08 | 00:13:12 | alleviate their stress they're gonna be |
00:13:11 | 00:13:14 | more than likely to continue on with |
00:13:12 | 00:13:16 | their purchase and again if you combine |
00:13:14 | 00:13:18 | this with earlier hack I mentioned which |
00:13:16 | 00:13:19 | is having the trust badge on the |
00:13:18 | 00:13:20 | checkout page as well you could |
00:13:19 | 00:13:22 | experience up to a two |
00:13:20 | 00:13:23 | percent increase in the conversion rates |
00:13:22 | 00:13:25 | and again this is perfectly normal |
00:13:23 | 00:13:28 | simply because we're making it easier |
00:13:25 | 00:13:29 | for our customers to trust us and make |
00:13:28 | 00:13:32 | it easier for them to go down our funnel |
00:13:29 | 00:13:34 | one by one because remember every step |
00:13:32 | 00:13:35 | of the funnel has a different reason so |
00:13:34 | 00:13:37 | for example the product page you only |
00:13:35 | 00:13:39 | win on the product page if the customer |
00:13:37 | 00:13:41 | decides to press that Add to Cart button |
00:13:39 | 00:13:43 | on the cart page you'll only win if the |
00:13:41 | 00:13:44 | decide to press this proceed to checkout |
00:13:43 | 00:13:46 | and then on the checkout page you'll |
00:13:44 | 00:13:47 | only win if they actually decide to |
00:13:46 | 00:13:49 | press the Pay Now button so in order to |
00:13:47 | 00:13:50 | kind of make it easier for them to go |
00:13:49 | 00:13:52 | down this funnel we want to have the |
00:13:50 | 00:13:54 | trust back on the cart page and also the |
00:13:52 | 00:13:56 | checkout page as I mentioned earlier but |
00:13:54 | 00:13:58 | let's move on to our final hack and that |
00:13:56 | 00:14:00 | is playing around with the prices now |
00:13:58 | 00:14:03 | again going back to inspire uplift if we |
00:14:00 | 00:14:05 | go in and go to the specific home page |
00:14:03 | 00:14:06 | and just look at any specific products |
00:14:05 | 00:14:08 | that they have we'll see that their |
00:14:06 | 00:14:10 | pricing it's much much different than |
00:14:08 | 00:14:12 | your average drop shipping or e-commerce |
00:14:10 | 00:14:13 | store if we look at their pricing we see |
00:14:12 | 00:14:15 | that it's twenty four ninety seven |
00:14:13 | 00:14:17 | thirty nine ninety seven forty nine |
00:14:15 | 00:14:19 | ninety seven and so forth basically all |
00:14:17 | 00:14:21 | of their prices are ending with a ninety |
00:14:19 | 00:14:23 | seven now there's a very very good |
00:14:21 | 00:14:25 | reason why inspire uplift has done this |
00:14:23 | 00:14:27 | and that's simply because they want to |
00:14:25 | 00:14:29 | stand out of the crowd if you do a |
00:14:27 | 00:14:31 | simple search on Google or just go on |
00:14:29 | 00:14:32 | Facebook and look at the ads and then go |
00:14:31 | 00:14:35 | on the product page you'll notike that |
00:14:32 | 00:14:37 | 99.9% of dropshipping stores are just |
00:14:35 | 00:14:40 | Shopify stores in general have prizes |
00:14:37 | 00:14:43 | that end in 95 or 99 and here it comes |
00:14:40 | 00:14:44 | inspire uplift with their prices of 97 |
00:14:43 | 00:14:46 | so no matter where they're advertising |
00:14:44 | 00:14:48 | their products they're ten times more |
00:14:46 | 00:14:50 | likely to just stand out of the crowd |
00:14:48 | 00:14:52 | and this is also going to help them |
00:14:50 | 00:14:54 | increase their conversion rates because |
00:14:52 | 00:14:55 | people find them attractive and the main |
00:14:54 | 00:14:57 | reason why they find them attractive is |
00:14:55 | 00:14:59 | because they're different from everybody |
00:14:57 | 00:15:01 | else so that's how this specific hack is |
00:14:59 | 00:15:03 | going to directly impact your conversion |
00:15:01 | 00:15:05 | rate and improve it in the long run but |
00:15:03 | 00:15:07 | these are the specific five hacks you |
00:15:05 | 00:15:08 | can actually start implementing today to |
00:15:07 | 00:15:10 | increase your conversion rate and also |
00:15:08 | 00:15:12 | implement strategies that specifically a |
00:15:10 | 00:15:14 | one hundred thousand dollar per month |
00:15:12 | 00:15:16 | Shopify stores do and this is also one |
00:15:14 | 00:15:17 | of the reasons why they're successful if |
00:15:16 | 00:15:19 | you found any type of value in this |
00:15:17 | 00:15:21 | video smash the like button and smash |
00:15:19 | 00:15:24 | that subscribe button and I'll see you |
00:15:21 | 00:15:24 | guys next time |
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