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6 Things You Must Know About AliExpress Before You Buy (Read These Reviews)

Published on: December 9 2022 by MyWifeQuitHerJob Ecommerce Channel

6 Things You Must Know About AliExpress Before You Buy (Read These Reviews)

6 Things You Must Know About AliExpress Before You Buy (Read These Reviews)

in this video i'm going to teach you the
six things you must know about
aliexpress to avoid getting scammed now
there are a lot of bad aliexpress
reviews out there but they don't know
what i'm about to teach you
if you enjoyed this video don't forget
to hit the subscribe button and be sure
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when new videos come out now aliexpress
is one of the largest ecommerce
marketplaces in the world and extremely
popular among businesses and consumers
alike for small business owners
aliexpress drop shipping has become a
cheap and easy way to start selling
online meanwhile consumers all over the
world can purchase inexpensive
merchandise from china that can't be
found anywhere else
but despite its popularity nearly 12 of
aliexpress reviews are 2 stars or less
and in fact aliexpress has developed a
bad reputation over the years for
selling worthless junk now this video
will provide you with the facts behind
the poor reviews and whether aliexpress
is safe to buy from
now aliexpress is an e-commerce
marketplace offering a wide range of
products that can be purchased from
anywhere in the world and most
aliexpress sellers are from asia and as
a result you can buy merchandise at very
low prices now because aliexpress is a
business to consumer marketplace you're
not going to find any factories on there
instead most sellers on aliexpress are
either trading companies or small
business owners offering pre-made
products for immediate shipment as a
result if you're looking to sell your
own private label products under your
own brand then buying from alibaba is a
much better option however if you want
to start a drop shipping business
aliexpress is a popular way to find drop
shipping suppliers online
now the first question is is aliexpress
legit well aliexpress is a legit company
and a reliable marketplace to buy from
now some of the sellers on the platform
do offer poor quality merchandise but
aliexpress does a great job of providing
a safe purchasing environment for
example aliexpress will provide you with
a full refund if your product doesn't
arrive on time or if it's not as
described a comprehensive buyer
protection program is included on all
purchases made on aliexpress and you're
covered no matter what in fact here's
how it works if you're unsatisfied with
your product you must first contact
aliexpress to report the problem the
seller's not willing to rectify the
situation you can open a dispute and if
the seller does not respond to the
dispute aliexpress will refund your
purchase in full once aliexpress settles
dispute you will receive your money back
within two weeks so basically the
aliexpress buyer protection program
protects you from getting shipped junk
and prevents outright fraud so as a
result aliexpress is 100 legit and safe
to buy from
now here the truth about all the bad
aliexpress reviews now because
aliexpress acts as a middleman and does
not sell any of their own products all
one to two star aliexpress reviews
should be taken with a grain of salt
anyone in the world can sell on
aliexpress and there are over 10 million
sellers on the platform now in large
marketplaces like aliexpress there are
bound to be good sellers and bad sellers
and it's impossible for aliexpress to
police every listing however aliexpress
has put many measures in place to fight
scams and fraud
buying or drop shipping from aliexpress
isn't risky as long as you are careful
and understand how to distinguish the
good sellers from the bad
now i'm going to tok about the most
common aliexpress reviews that you'll
find in the internet and how you can
avoid being a victim of fraud
so the most common negative aliexpress
review is that shipping was late and
most products purchased from aliexpress
are shipped from overseas so as a result
delivery times are going to be long and
they're never guaranteed you might
receive your products within one week or
two months depending on the carrier
however aliexpress guarantees the
delivery of your product to the last day
of the published estimated delivery time
so for example if aliexpress provides
you with a delivery estimate of 30 to 50
days you can ask for a full refund if
the product is not delivered within 50
days
now to file for a refund due to late
delivery you can use the eva customer
service bot
on your order overview page choose the
option not received goods then eva will
check on your order to see if it's
eligible for a refund now if the
delivery window has been exceeded you
can open up a dispute and get your money
back
now how long does aliexpress typically
take for delivery well most products
will take between 14 and 60 days for
delivery however the exact shipping time
depends on the shipping method used when
ordering from aliexpress you might be
tempted to choose caneo global economy
because it's often the cheapest shipping
service however it's also the most
unreliable
now caneo global economy is alibaba's
own shipping carrier that was launched
in 2018 it's cheap but it's horribly
slow and the savings just aren't worth
it instead you should use aliexpress
standard shipping which is delivered by
aml to the end destination and if you
have the budget dhl and ups are the most
reliable carriers to use for aliexpress
purchases now the second most common
negative aliexpress review is that no
refund was given now aliexpress provides
a small limited window to file a dispute
for a refund and according to aliexpress
buyer protection is only active for the
duration of your delivery window so for
example if the estimated delivery date
for your products is within 30 to 50
days you must file a dispute within 30
to 50 days
if you receive your product on the 50th
date then you have to file dispute on
that exact same day as a result you must
check your purchase for quality problems
right away and because shipping takes so
long buyers often forget about their
order by the time it arrives but if you
want to take advantage of the buyer
protection program you must thoroughly
examine your goods immediately and take
prompt attention now here's another
negative aliexpress review that you'll
see
shipped poor quality merchandise now the
standard quality in china is far
different than the united states and
many products in aliexpress are cheap
and poorly made
low prices often come with trade-offs in
the form of quality control and
materials now when you shop on
aliexpress make sure you read all the
reviews on both the merchandise and the
seller here just some general guidelines
to follow i always check the seller
feedback rating and only work with
sellers with a 4.5 rating or higher i
also check the number of orders shipped
only work with sellers who have shipped
at least 500 orders or more you also
want to check the number of reviews only
work with sellers who have at least 100
reviews and you want to read all the 2
to 3 star reviews for that product pay
attention to negative reviews or
complaints of quality
you also want to avoid branded products
almost all branded products on
aliexpress are fake you also want to
avoid buying electronics many
electronics and computer products on
aliexpress are just poor quality be
especially wary of memory cards
batteries and pc equipment now if you
follow these guidelines your chances of
receiving poor quality merchandise will
be mitigated but in the event you are
not happy with your purchase due to
quality you have three options you can
give the seller a bad review and never
buy again if your order was delivered
and the photo and description are
accurate then unfortunately aliexpress
buyer protection does not apply and you
will not receive a refund at this point
you don't have many options even if the
product was a piece of junk chalk it up
to experience
you can also file a dispute now if you
plan on filing a dispute you may be able
to negotiate a partial refund with the
seller
never leave a one star review if you
plan on disputing a purchase because
your review can be used as leverage to
get your money back and in general a
high quality seller will be more likely
to negotiate with you to protect their
rating you can also return the
merchandise to the seller sometimes a
seller will give you a refund if you
ship the product back to them however be
aware that shipping to china is super
expensive and can be more than the cost
of the product itself shipping is also
unreliable and there's no guarantee that
you'll receive a refund
now another common negative aliexpress
review is that the merchandise was
counterfeit
now aliexpress does not sell brand name
merchandise if you ever see a seller in
aliexpress that claims to sell gucci
louis vuitton nike etc that product is
guaranteed to be fake in addition you
should exercise caution when a seller
claims to use expensive materials like
gold or silver at prices that are just
too good to be true
shopping on aliexpress is much like
shopping on ebay except the products
have zero brand recognition and no track
record of quality as a result buying
products on aliexpress can be a crap
shoot
not too long ago the better business
bureau revoked aliexpress's
accreditation due to an excessive number
of poor aliexpress reviews and
complaints of counterfeit merchandise
now the key to buying from aliexpress
safely is to go in with the proper
expectations and not to expect high
quality merchandise and in general
aliexpress buyer protection will rarely
refund your money in the event of a
counterfeit claim because it's difficult
and expensive to prove authentikity in a
dispute now if a product listing just
sounds too appealing it's probably a
fake the next negative aliexpress review
is never receive merchandise now there
are many negative aliexpress reviews
from buyers complaining that they never
received their order and of these
reviews many failed to receive a refund
now in the event that you have not
received your merchandise and aliexpress
you must first wait until the estimated
delivery window has passed before filing
a dispute now recently aliexpress
extended the delivery window for most
purchases to 90 days which means you
cannot file a dispute for missing
merchandise until three months have
passed
now the fastest way to file a missing
product claim is to use the automated
bot service eva by selecting not
received your dispute will quickly be
routed to the proper department any
other means of communication with
aliexpress for item not received claims
will not be as efficient as eva
now the only time item not received
disputes can get problematik is when the
seller sends you product with missing
parts or accessories now if you receive
an incomplete shipment aliexpress will
often rule in the seller's favor unless
you have proof as a result you might
want to film an unboxing video as
evidence should this ever happen
and the final most common negative
aliexpress review is received incorrect
merchandise now if you receive incorrect
merchandise from aliexpress you should
never negotiate with the seller directly
instead file an official dispute with
aliexpress and allow aliexpress to act
as the middleman in your negotiations
all correspondence and promises made
outside of aliexpress cannot be enforced
now in general aliexpress is pretty good
about providing a refund when the
product does not match the listing
description but you must be prompt and
thorough when explaining the
discrepancies to aliexpress support
always file dispute as soon as you
receive your product and take detailed
photos for aliexpress to review
never listen to the seller or make any
special deals outside of aliexpress now
are all these negative aliexpress
reviews legit well as with everything on
the internet you should take everything
that you read with a grain of salt
aliexpress is a multi-billion dollar
company which could not have been
successful by ripping off its customers
now if you follow the proper guidelines
and precautions buying from aliexpress
is extremely safe and reliable
now here's a summary of the action steps
you must take to make sure that you
never get scammed now to prevent getting
sold counterfeit goods only work with
sellers that have a solid track record
of 500 orders or more with an average
rating of 4.5 stars or higher
to prevent getting shipped poor quality
goods be extremely skeptikal of deals
that just sound too good to be true to
prevent excessively long shipping times
never use caneo global economy instead
choose aliexpress standard or ups dhl or
fedex
and finally to protect yourself from
fraud always pay directly on the
aliexpress website if you are not happy
with your merchandise file a dispute
immediately before the buyer protection
window expires hope you enjoyed this
video now if you like what you saw
there's actually a lot more where that
came from if you subscribe to my channel
below and if you are interested in
learning how to sell physical products
online then click over here and take my
free six day mini course where i'll walk
you through everything that you need to
know to get started in e-commerce thanks
for watching