#1 TikTok Ads Spy Tool

A Better Way to Make TikTok Ads Dropshipping & TikTok For Business

  • Find TikTok winning products & TikTok dropshipping ads.
  • Analyze TikTok advertisers
  • Get the Latest TikTok Shop Data.
Try It Free

Best Shopify Upsell App? Reconvert Post-Purchase Upsell

Published on: December 2 2022 by Tatiana James

Best Shopify Upsell App? Reconvert Post-Purchase Upsell

Best Shopify Upsell App? Reconvert Post-Purchase Upsell

hey everyone welcome back I'm Tatiana
and today I would love to share with you
one of my favorite Shopify apps this app
is one of my favorite apps because in
just one month's time it's helped me
generate almost $8,000 in revenue that's
an additional eight thousand dollars
that I wouldn't have received had I not
downloaded and applied the app so it's
done a lot it's also helped reduce our
customer support inquiries by providing
really great information for the
customers so that they don't have to
email us which our customer support team
loves that it's also helped improve just
our overall customers experience and I'm
going to share with you why and more
detail later on this video when I do a
screen share so the app is called
reconvert and it helps you create
upsells cross-sells
and a customized Thank You page now this
is really important if you are selling
on Shopify you are very well aware that
Shopify has limitations with how much
you can customize the Thank You page
they'd actually don't let you customize
the Thank You page and the problem with
that is that the Thank You page is going
to be seen by all your customers it has
a 100 percent open rate and if you
compare it to for example email
marketing which we all know that you
know building your email list is really
important and with your email you can
send your customers new information and
you can you know maybe sell them on
something else once more if you compare
it to email email marketing maybe you
have a 15 percent open rate 20 percent
30 percent you know 40 percent if you
got really good open rates but never 100
percent you know it just doesn't happen
and the reason being because a lot of
people don't check their emails a lot of
people they they don't even use email
regularly and oftentimes your emails
might go to spam folder and they'll
never see it and so the Thank You page
you know for sure 100 percent of your
customers are going to see that so it is
valuable real estate it is a valuable
page and so reconvert allows you to
customize this Thank You page and it
allows you to insert a whole bunch of
different things that I'm going to share
with you in just a minute now I do want
to mention you know I tok a lot about
model
on this YouTube channel I toked about
if you want to achieve a goal go and
find two or three people who have
achieved that goal and who have
succeeded with that and learn from them
see what they did what worked for them
what didn't work for them because
they've paved the path for you and by by
studying them it's going to allow you to
learn what works and what doesn't work
and accelerate your success now if we
think about who is the largest online
retailer in the world it is Amazon so
they are extremely successful I mean you
guys know that and if we look at
Amazon's Thank You page it's not just a
statik thank-you page that says thank
you for your order
it has a whole bunch of things including
a bunch of upsells including tracking
information so many different components
to it and so if we can model Amazon's
Thank You page that might help us
because I'm sure they know a thing or
two about creating an excellent shopping
experience for customers and how to
increase the average order value so just
something to think about I think it's
really important for us ecommerce
sellers to learn from the Giants so let
me hop by on my screen and do a screen
share with you right now right guys so
right now we are on the Shopify app
store and this is reconvert upsell and
cross-sell this is the app you can see
here it has 1095 reviews a lot of people
use this app it's actually quite popular
so you may have already heard of it
before us as you can see here free
plant-available 30-day free trial this
is what it looks like you guys can check
this out I'll link it in the description
box below
so I'll show you may be so simple and
fully customizable easily design your
order status page no tiknical knowledge
necessary this is true and this is what
I really like about it it's just
drag-and-drop so super easy for someone
like me who has not tik savvy so this
is great one-click upsell and cross-sell
get an instant revenue boost with our
Thank You pages collect customer
birthdays surveys check out upsell
cross-sell and 17-truck tracking
post purchased sweets upsell get
important info using surveys and get
customers birthdays grow your stores
lists and subscribers post purchase
upsell system and cross-sell so I'll
show you here the different payment
plans as well so if you have less than
fifty orders per month to your store
then it's gonna be free for you so if
you guys are just getting started then
it's gonna be free up to a hundred
monthly orders $7.99 up to two hundred
monthly orders $14.99 up to 500 monthly
store orders $29.99 and for larger plans
there is another pricing option as well
and so yeah you can see all the reviews
and you guys can read that so you guys
can make an informed decision again
everything that I share with you on my
youtube channel I'm just sharing with
you things that I like things that work
for me doesn't mean that you have to
invest in them as well I want to make
sure that you go and you do your own due
diligence and determine whether or not
it's the right fit for you so this is my
Shopify store and as you can see here we
convert this is the app so I went to the
apps and then I clicked on this one and
you can see here that in the last 30
days the app has generated seven
thousand six hundred and twenty-two
dollars in revenue so that's really
awesome
I have one template going on lots of
impressions here and so I'm going to
share with you how it's helped me
generate that revenue and it's mostly
through upsell but also I want to show
here you can see all of the customers
and what their actions are so you can
see which customers clicked on the
birthday question which customers
clicked on the tracking information
which clash you know you can see all of
that information there's a live report
so we'll get to that in a second here
but I'm going to show you what my
template looks like so this is the
reconvert so this is the custom
thank-you page that I've been working on
and that I've been using everything can
be
changed and looped around so here we
have the header all of the information
that we need here left area these are
all the things I've included right area
all the things I've included that we can
move them around if we want to we want
to change the location and so so the how
this has really helped my business
number one is its reiterating what the
customer ordered that's important
because sometimes customers they'll say
oh I made a mistake with what I ordered
I meant to order the size and not that
one so it's letting them know again what
their order was and if there was a
mistake they can contact us right away
number two I put in a question here I
said where did you first discover the
company and I did that on purpose
because I want to know how people found
us was it on social media it was that on
YouTube was it by email the app has 24/7
support as you can see here so that's
great if you need help with it here we
have an upsell so buy more I get an
extra 15% off also birthday so customer
can input their birthday information and
that's really great because if you
really want to kind of go above and
beyond for your customers you could
maybe send them a card or a special
little gift on their birthday and
they're gonna remember your brand
forever because it's so rare and so
unique that businesses do that these
days so especially if you're a smaller
business that's gonna be more realistik
for you to do so that's a great little
thing there I put something here for a
join our Facebook community for me
that's really important for our business
because that helps keep our customers on
track and help them learn more about the
products and so it's very important for
me that they know about the community
and so on the Thank You page now they
will be notified about this this is
something that I usually put in the
email follow-up as you can see here I
created a custom youtube video now this
was very important because with our
partikular products because it's we have
clothing products they're kind of in the
clothing niche we want to make sure that
they fit perfect
plate and so with our partikular
products our customers they would
receive the products and they would
think oh it's way too small and that's
just not it is supposed to feel tight in
the beginning because it stretches and
it molds to their body so if they didn't
know this then they would place a return
because they think it's too small they
need a larger size so in this video I
tell them I say hey just a heads up
you know when you receive the product
it's gonna feel really small the first
time you put it on but that's normal and
so this actually helped reduce a lot of
customer inquiries there's a lot of
people would email us asking us about
the size and if it fits right but also
help reduce our returns because now
people are notified in advance that hey
just a heads up it's gonna fit small at
first so here are some upsells which
automatikally like you can decide what
you want to upsell but for me it just
kind of Auto populates that's how I
determined it and the 20% off coupon is
really cool too because it creates the
coupon it's a single-use coupon code
that expires within 15 minutes you can
determine how long it lasts and so
that's really valuable because then it's
not a coupon code that you know they can
then go and throw on a deal site it's
going to expire so the app actually
creates it itself and then it discards
the coupon code after the 15 minutes are
up or 20 minutes or however long you
want to do it we put all the customers
information here shipping address
tracking information now this has
significantly reduced our customer
support emails because we get a lot of
people asking us for tracking
information saying hey like I didn't get
the tracking information and so now we
have it directly on the order page and
then we also have the contact us button
and shop more so I'm just going to show
you a real customer page to show you
what it looks like so this is a real
thank you page from a real customer
called yummy lay and we can see here
that these are some upsells and we have
all the shipping information we have
track your order with shop and we get
half get shipping updates
i text so again this is really great
because people really want to be updated
with their orders they want to know when
they're going to receive their products
and we have a subscribe to messenger
button to subscribe to receive ordered
updates so we can also have that sent to
them by a facebook messenger which helps
us build our facebook Messenger list
which is similar to an email list but on
messenger which tends to have higher
open rates than email lists and then all
the customers information so this is a
real check out page and again if we go
back to the app over here we can
actually maybe look at this specific
order and see if this person did
anything with the order page if they
actually inputted any information Oh
actually yeah she submitted her birthday
so this is the same customer the same
customer number it was one minute ago
has just just placed an order as we are
speaking and she submitted her birthday
so that's really cool and we can see
here that this person also told me that
they found the products via YouTube so I
can find some really great information
and I can click on full report and
download all of that information
this person clicked on the upsells so
they got the upsell and one thing I like
to so say for example someone does
decide to purchase the upsell and also
now they have two orders do they pay
twice for shipping they don't have to
because you can actually get this thing
called order merger which helps to
combine orders and therefore helps save
money on shipping and so you could say
to the customer you only have to pay for
shipping once and so the order merger
will automatikally combine those orders
so these are these are apps by the same
company called Stelio apps I think
that's how you pronounce it so that is
it it's it's really cool they have a lot
to offer I'll link everything down below
for you guys but it's it's been really
great for my store I really enjoy this
app so that is reconvert I love this
apps helped me tremendously and with my
store if you guys want to try reconvert
you can click the link in the
description box below for
30-day free trial and if you are you
know new to selling and you have under
50 orders per month in your Shopify
store then the app is free to use it's
free to use it's only once you go above
50 orders per month that you have to pay
a monthly fee which you guys can
discover and learn more about via the
link in the description box below
if you have any questions about the app
or about shop fire or anything in
general just feel free to comment down
below do my best to answer your
questions and if you guys liked this
video and want more recommendations of
different apps that I've been using
successfully with my Shopify store
please let me know I'd be happy to share
them with you thanks for watching bye