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Building a CBD Facebook Messenger ChatBot OTS Video Two

Published on: December 22 2022 by Smart Bot Marketers

As the world becomes more digitalized, businesses are looking for innovative ways to interact with their customers. One such way is by creating a Facebook Messenger ChatBot that can answer customer queries, provide product information, and even make sales. This article will explore the process of building a CBD Facebook Messenger ChatBot, with step-by-step instructions and tips for success.

Step 1: Determine the Purpose of the ChatBot

Before diving into building the ChatBot, it's essential to determine its purpose. Ask yourself these questions:

- What do you want the ChatBot to achieve?

- What kind of queries will it be able to answer?

- How will it interact with customers?

- Will it be able to make sales or book appointments?

Once you have a clear idea of the ChatBot's purpose, you can move on to the next step.

Step 2: Design the Conversation Flow

The conversation flow is the backbone of the ChatBot. It's crucial to design it in a way that makes sense to customers and provides value to them. Here are some tips for designing a conversation flow:

- Use simple and clear language.

- Include options for customers to choose from.

- Provide relevant information in response to customer queries.

- Make sure the conversation flow is easy to navigate.

Step 3: Build the ChatBot

Now it's time to build the ChatBot. Here are the steps to follow:

- Create a Facebook Developer account.

- Create a new Facebook App and Page.

- Choose a ChatBot builder platform (e.g., ManyChat, Chatfuel).

- Build the conversation flow using the platform's tools.

- Test the ChatBot to make sure it's functioning correctly.

Step 4: Train the ChatBot

Training the ChatBot involves providing it with data that it can use to understand customer queries and respond appropriately. Here are some tips for training the ChatBot:

- Use natural language processing (NLP) tools to help the ChatBot understand human language.

- Provide the ChatBot with a variety of responses to different queries.

- Train the ChatBot regularly to improve its accuracy.

Step 5: Launch the ChatBot

Once the ChatBot is built and trained, it's time to launch it. Here are some tips for launching the ChatBot:

- Promote it on your website and social media channels.

- Provide customers with instructions on how to use the ChatBot.

- Monitor the ChatBot's performance and make adjustments as needed.

Building a CBD Facebook Messenger ChatBot can be a valuable tool for businesses looking to interact with their customers in a new and innovative way. By following these steps, you can create a ChatBot that provides value to customers and helps your business grow. So why not give it a try?

Building a CBD Facebook Messenger ChatBot OTS Video Two

- Video 2 of CVD over the shoulder series

- Adding quizzes, games, and more

- Importance of adding value over time

Adding Games to Main Menu:

- Importing game flows

- Editing main menu

- Adding games to main menu

- Changing unsubscribe to bot options

- Adding submenus for rock paper scissors and pick a number game

- Using emojis for visual appeal

Creating Website Flow:

- Tracking data through flow

- Using welcome message with fallback name

- Adding website URL

- Updating main menu with website flow

- Building bot over time

- Using keyword system for easy navigation

- Joining Smart Bot Marketers Facebook group for support

- Focusing on adding value to users.

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