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contact us configuration page on shopify template

Published on: July 6 2023 by pipiads

In this video, we will guide you on how to add a contact us page to a modern online store 2.0 theme. Contact forms are essential for converting shoppers into customers, and most successful stores have a contact form or email listed on their website.

Customizing the Default Contact Us Page:

- Start on the Shopify admin and click on Online store.

- Click on Customize to enter your theme editor.

- Use the page selector dropdown menu to go to Pages and select Contact.

- If the contact page is not listed, learn how to create a new page.

- Customize the contact page using the sidebar, which includes frequently asked questions.

- Click save when done.

Adding a Contact Form to an Existing Page:

- Click on Online store from your Shopify admin.

- Click on Customize to enter your theme editor.

- Navigate to the page you want to customize or use the page selector dropdown menu.

- Click on Add section in the sidebar and select Contact form.

- Customize the options in the sidebar.

- If you cannot see the Contact form section option, you may be using a paid party theme or an older non-Online Store 2.0 theme.

- Learn more about Online store 2.0 themes.

Making it Easy for Customers to Access:

- Click on Online store from your Shopify admin.

- Click on Navigation.

- Add a custom title and link to your page in the footer menu.

- Rearrange the order of links by clicking and holding the six-dot icon and moving the link up or down.

- Click Save.

By following these simple steps, you can create, customize, and add a contact page to your online store's navigation, making it easy for customers to reach out to you. If you encounter any issues, refer to the resources linked in the description. Thank you for watching.

Shopify Contact Form Tutorial

Hey guys, it's Paul from eCommercegold, and in this quick Shopify tutorial, I'm going to show you how to set up a contact form in your Shopify store. So, let's get started, right?

By default, Shopify includes a contact form when you sign up, but you may have deleted that page by accident or even on purpose. However, you may not have deleted the template. In this tutorial, I'll show you how to set up a contact form on your store.

Steps to set up a contact form:

1. Check for the contact template in your online store.

- Go to the theme customizer and then from the search bar at the top or this dropdown menu at the top click on the drop-down and go to pages and look at the templates that are available.

- If there is a contact template available, you can edit it or add it to one of your pages on your store.

2. Create a contact template if there isn't one.

- Click on create template and add a name for this.

- Base it on the default page which is the default template that Shopify creates.

- Click on create template.

3. Add a contact form to your page.

- Click on ADD section, and there is a contact form option.

- Click on this, and it brings up these basic contact forms.

- You can't do much in terms of customization to this, but it's got everything you need.

4. Add additional sections.

- You may want to add a text section so you can add information for your customers.

- You may also want to add a location for your store as well.

5. Save the template.

- Click save on the top right-hand corner.

6. Create a page for your contact form.

- Go to online store under the template, select the contact template and click on save.

7. Make the page accessible to your customers.

- Go into your navigation menu and choose where you want it to appear.

- Add the link to pages and select the contact us page.

- Save the menu.

Setting up a contact form in your Shopify store is an easy process. With just a few clicks, you can create a custom template and add all the necessary sections that you need. This will help you communicate with your customers better and improve your overall customer service. Thanks for watching, and I hope this tutorial was helpful. Don't forget to check out some of my other tutorials if you want to learn more about setting up a store on Shopify. Stay awesome, and I'll see you in the next one!

Editing Shopify Contact Forms Without an App - Part 1

Shopify's default contact form is limited in terms of the questions it asks, and many people use apps to create custom forms. However, this can be overkill, and it's often easy enough to add a few extra questions manually. In this tutorial, we will show you how to do this and why it's advantageous.

Advantages of Adding Custom Fields Manually:

- No need to pay for an app

- Seamless integration with your theme design

- Avoids slowing down your site with extra code

Part 1: Editing the Contact Form Template

- Create a backup of your contact form template

- Remove unwanted fields, such as the phone number field

- Change placeholder text by editing the language file

- Test your contact form by submitting a message or using a specific URL to view the thank you message

Part 2: Adding Custom Fields

- Add text fields, large text areas, drop-down menus, checkboxes, etc.

- Customize the fields to ask specific questions relevant to your business

Part 3: Creating Different Forms for Different Pages

- Use the built-in Shopify form to create custom forms for specific pages

- Design unique forms that suit your specific needs, such as an order form or wholesale application form

By following these steps, you can create custom contact forms that are unique to your business without the need for costly apps. This will enhance the user experience, improve site speed, and seamlessly integrate with your theme design.

How To Add A Contact Us Page || Shopify Help Center

Adding a contact page to your Shopify store is a great way to let your customers get in touch with you. All Shopify themes come with a built-in contact form that you can easily add to your pages. In this article, we'll walk you through the process of creating a contact page for your Shopify store.

How to add a contact page to your Shopify store:

1. Create a new page or add a contact form to an existing page.

- If you create a new page, add a title for your contact page and include any additional information you want customers to know.

- Choose the page.contact template to add the contact form to the page.

2. Customize the visibility settings for your new page.

- Choose whether to publish the page immediately or hide it until a later date.

3. Create a link to your new page in your store's menu.

- Decide whether to add the link to the footer or main menu.

- Add a menu item with the name Contact Us and link it to your new page.

4. Test the contact form to make sure it's working properly.

- Send a test message to yourself and make sure you receive it in your store email.

- Check the notification settings for your store email to make sure you're receiving messages from the contact form.

Adding a contact page to your Shopify store is a simple process that can help you connect with your customers and provide better support. By following the steps outlined in this article, you can create a professional-looking contact page that will make it easy for customers to get in touch with you. If you have any questions or need further assistance, don't hesitate to contact the Shopify support team.

How to create an effective about us page || Shopify Help Center

Creating an About Us page is a great way to connect with your customers and share the story of your business. In this article, we will go through the steps on how to create an About Us page, what to include, and how to add it to your online store.


1. Start in the Admin:

- Click Online store

- Click Pages

- Click Add page

2. Enter a title for your page:

- Use About Us or something different like Learn more or Our story

- Pick something that works for your business

3. Add content to your page:

- Include who you are, what you sell, and why you sell these items

- Use the Rich text editor to add pictures, videos, and links to specific products

4. Set the visibility of your page:

- Choose when you want the page to be published

- Set the page to be visible immediately or choose a specific date for publishing

- Choose the Hidden option to hide the page until you're ready to publish

5. Add your page to your online store navigation:

- Go to your admin

- Click Online store

- Click Navigation

- Add your page to your main menu or footer menu or both

- Name your page and choose the About Us page you created

6. Add your page directly to your Shopify 2.0 theme:

- Start in your admin

- Click Online store

- Under Themes, click Customize to open the theme editor

- Click Add section

- Select Pages

- Select the About Us page you want to add

- Rearrange its position by clicking on the 6-dot icon

Creating an About Us page is essential for any business to connect with their customers. By following these steps, you can create an engaging About Us page that highlights your brand's story and what you have to offer. Remember to add it to your online store navigation and make it visible to your customers. Shopify 2.0 themes also provide an easy way to add important features like an email sign up section to your About Us page.

Shopify Contact Us Page Creation | EASY Step By Step Setup

In this video, Jake shows how to create a Contact Us page for a Shopify store. He explains the process step-by-step and also shows how to add the page to the store's menu and where to find notifications for contact form submissions.

Steps to create a Contact Us page:

1. Log in to the backend of the Shopify store

2. Go to Online Store and click on Pages

3. Select Add Page and name it Contact Us

4. Change the template to Page dot contact and click Save

5. Customize the page by adding text or images in the Content section

6. Add the Contact Us page to the main menu or footer menu

7. Set up notifications for contact form submissions by checking the customer support email in the General Settings

Tips for customization:

- Add additional text or images to provide more information to customers

- Include a phone number or map image to make it easier for customers to get in touch

- Adjust the positioning of the Contact Us page in the menu to make it more visible

Creating a Contact Us page is essential for any Shopify store as it allows customers to reach out for support or inquiries. With the help of Jake's tutorial, setting up this page is quick and easy. By following these steps, you can customize the page to fit your store's branding and ensure that all contact form submissions are received and replied to promptly.

Shopify how to edit the contact us page - how to create custom contact forms

In this tutorial, Young from Let's Go Chopperfire will show you how to set up a contact page in Shopify and customize the default form to fit your needs. He also shares insights on why some developers can charge a premium for their services.


1. Set up a contact page by going to the Pages section in your Shopify admin dashboard, adding a new page, and applying the page template to Page Contact.

2. Customize the default form by navigating to the theme files, editing the code for the page template, and adding or removing input fields as needed.

3. To add a drop-down menu, create a label element and a select element with option elements, and provide a name attribute to the select element.

4. To add a new text field, copy and paste the container element for the name and email fields, and add a label element and an input element with a name attribute.

5. To add radio buttons, create a label element and multiple input elements with type radio, and provide a value attribute to each input element. Wrap the plain text description inside a label element and provide a unique ID for each radio button.

Setting up a contact page and customizing the form is a fairly simple process that can greatly enhance the user experience on your Shopify store. With the insights shared in this tutorial, you can easily add new fields and elements to the form to meet your specific needs. Don't forget to subscribe to Let's Go Chopperfire for more helpful tutorials and tips on web development.

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