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Facebook Ad Account Reactivation Guide

Published on: November 20 2023 by Jahbari Taylor

Facebook Ad Account Reactivation Guide

Table of Contents:

1. Introduction

2. Understanding Account Bans

2.1 Reasons for Account Bans

2.2 Types of Account Bans

2.3 Effects of Account Bans

3. Steps to Reactivate Your Ad Account

3.1 Checking Account Status

3.2 Reporting a Flagged Ad Account

3.3 Seeking Support from VIP Chat

3.4 Applying for Facebook Partnership

4. Bonus Tips to Avoid Future Bans

4.1 Becoming a Facebook Partner

4.2 Adhering to Policies and Guidelines

4.3 Monitoring Account Performance

5. Conclusion

How to Reactivate a Banned Facebook Ad Account

Have you ever found yourself in a situation where your Facebook ad account has been banned or disabled? It can be a frustrating experience, especially if you rely on Facebook and Instagram advertising for your business. But fear not! In this article, we will provide you with step-by-step guidance on how to reactivate your ad account and get back on track with your marketing efforts.


Facebook and Instagram have become powerful platforms for businesses to reach their target audience and drive traffic to their websites. However, these platforms have strict policies and guidelines that advertisers must adhere to. Violating these policies can lead to ad account bans or suspensions, preventing you from running ads and reaching your potential customers.

Understanding Account Bans

Before we dive into the steps to reactivate a banned Facebook ad account, let's take a moment to understand the reasons behind account bans, the types of bans you may encounter, and the effects they can have on your business.

Reasons for Account Bans

The most common reasons for account bans include:

  1. Policy violations: Facebook has strict guidelines regarding ad content, targeting, and user experience. Violating any of these policies can result in an account ban.

  2. Low-quality ad campaigns: If your ads consistently receive negative feedback, have low engagement, or violate Facebook's user experience standards, your account may be at risk of being banned.

  3. Suspicious activity: Facebook actively monitors accounts for suspicious behavior, such as using fake profiles, engaging in fraudulent activities, or attempting to bypass ad policies.

Types of Account Bans

Facebook ad account bans can be temporary or permanent. Temporary bans typically last for a specific period, and the account is automatically reactivated once the ban period expires. Permanent bans, on the other hand, are more severe and usually occur when the account has repeatedly violated Facebook's policies.

Effects of Account Bans

When your ad account is banned, it can have several negative effects on your business, including:

  1. Loss of revenue: Unable to run ads, you lose the opportunity to generate sales and acquire new customers through Facebook and Instagram.

  2. Damage to reputation: Account bans can harm your reputation as an advertiser, making it difficult to regain trust from Facebook and the community.

  3. Disruption of marketing strategy: If Facebook and Instagram advertising are essential components of your marketing strategy, a ban can disrupt your overall marketing efforts and force you to seek alternative channels.

Now that we have a better understanding of account bans, let's move on to the steps you can take to reactivate a banned Facebook ad account.

Steps to Reactivate Your Ad Account

  1. Checking Account Status

The first step in getting your ad account reactivated is to determine the status of your account. Visit Facebook.com/accounts/quality to check the overall status of your business and ad accounts. It's crucial to review the status of all connected accounts, including personal and business accounts, and remove any unnecessary or disabled accounts.

  1. Reporting a Flagged Ad Account

If your ad account has been flagged and you have the option to request a review, visit Facebook.com/support and report that your ad account has been flagged. Provide a polite and concise explanation of the situation, including your ad account number if possible. Reporting the issue may help expedite the reactivation process.

  1. Seeking Support from VIP Chat

For faster resolution, proceed to Facebook.com/business/help and click on "Get Started" under "Find answers or contact support." Choose the "Policy and Account Security" category, then click on "Add Account with Disabled" to access VIP Chat support. Communicate with a Facebook representative, provide them with your ad account number, and explain your situation. Although they can't reactivate your account directly, they can escalate your case to higher-priority channels.

  1. Applying for Facebook Partnership

Consider applying to become a Facebook Partner by visiting business.facebook.com/home and submitting a request if you meet the necessary requirements. Being a Facebook Partner can give your requests more weight and provide access to dedicated support. Facebook Partners often receive expedited assistance, making it easier to resolve account issues.

These steps should help you get closer to reactivating your banned Facebook ad account. However, it's essential to remember that success is not guaranteed, especially if you have repeatedly violated policies or engaged in fraudulent activities. Now, let's explore some bonus tips to help you avoid future bans and maintain a healthy online advertising presence.

Bonus Tips to Avoid Future Bans

  1. Becoming a Facebook Partner

If you have the opportunity, apply to become a Facebook Partner. Meeting their requirements and becoming a Partner can provide various benefits, including prioritized support, faster issue resolution, and improved credibility as an advertiser.

  1. Adhering to Policies and Guidelines

Ensure that your ad campaigns comply with Facebook and Instagram's policies and guidelines. Familiarize yourself with the rules and best practices, and regularly review and update your ads to align with the latest policies. By following the guidelines, you minimize the risk of account bans.

  1. Monitoring Account Performance

Keep a close eye on your ad account's performance metrics, including engagement rates, feedback scores, and any warnings or flags you may receive. Regularly auditing your campaigns and making necessary adjustments can help maintain a positive account status.

By following these bonus tips, you can create a more secure and sustainable advertising presence on Facebook and avoid potential bans in the future.


Reactivating a banned Facebook ad account may seem daunting, but by following the steps outlined in this article, you can increase your chances of success. Remember to prioritize removing unnecessary or disabled accounts, report flagged accounts, seek support from VIP Chat, and consider becoming a Facebook Partner. By adhering to policies, monitoring account performance, and staying vigilant, you can maintain a healthy advertising presence and avoid future bans.

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