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Facebook Page Score Tips | 2020 Customer Feedback Update

Published on: December 22 2022 by Kyle Russell

In today's world, social media is an integral part of any business strategy. One of the most popular platforms for businesses is Facebook. However, maintaining a Facebook page can be challenging, and one of the key factors to measure its success is the Facebook Page Score. In this article, we will provide some tips on how to improve your Facebook Page Score and keep your customers satisfied.

Tips to improve your Facebook Page Score:

1. Engage with your audience: Respond to comments and messages promptly and engage with your customers by asking for feedback and opinions.

2. Post regularly: Consistent posting is key to keeping your audience engaged. Create a content calendar and post at least once a day.

3. Use visuals: Visuals grab attention and can help increase engagement. Use high-quality images and videos in your posts.

4. Provide value: Share relevant and useful information with your audience. This can include tips, news, and industry-related updates.

5. Run contests and promotions: Encourage engagement by running contests and promotions. This can help increase brand awareness and loyalty.

6. Monitor your metrics: Keep an eye on your page insights and use them to optimize your content strategy.

7. Collaborate with other businesses: Collaborating with other businesses can help expand your reach and attract new followers.

Customer Feedback Update:

Customer feedback is crucial for the success of any business. Make sure to listen to your customers and address any issues promptly. Use feedback to improve your products or services and to create a better customer experience.

Improving your Facebook Page Score is not a one-time task but requires consistent effort and engagement with your audience. By following these tips and listening to customer feedback, you can create a successful Facebook page that attracts and retains customers.

Facebook Page Score Tips | 2020 Customer Feedback Update

Facebook's policy changes have affected dropshipping and ecommerce businesses.

Facebook's feedback score is derived from customer surveys on shipping times, customer service, and product quality.

The surveys are sent to only 1-2% of customers and can shut down businesses with poor scores.

Scores below 2 now result in revoked advertising privileges on Facebook.

To combat this, businesses can set their delivery speed to greater than 9 weeks to delay surveys.

Businesses can also appeal page scores and provide evidence of improvements to supplier quality and customer service.

To boost scores temporarily, businesses can offer incentives for customers to fill out feedback surveys before receiving their orders.

Overall, businesses must prioritize customer satisfaction and transparency in order to maintain good feedback scores and avoid penalties.

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