Goodwill Employees Making up prices.
Goodwill is a nonprofit organization that aims to help individuals with disabilities and other disadvantages find employment. However, recent reports have revealed that some Goodwill employees have been engaging in unethical practices, specifically making up prices for donated items.
1. What is Goodwill and what do they do?
- Goodwill is a nonprofit organization that provides job training, employment placement services, and other community-based programs for people with disabilities, those who lack education or job experience, and others facing challenges to finding employment.
- They operate more than 3,200 thrift stores across the United States and Canada, which are primarily funded through the sale of donated goods.
2. What is the issue with Goodwill employees making up prices for donated items?
- According to recent reports, some Goodwill employees have been found to be making up prices for donated items, rather than pricing them based on their actual value.
- This unethical practice can result in customers being overcharged for items, which goes against Goodwill's mission of providing affordable goods for the community.
- It also undermines the trust and goodwill that customers have in the organization.
3. Why might Goodwill employees engage in this behavior?
- Some employees may feel pressure to meet sales goals or increase profits, leading them to inflate prices.
- Others may simply be trying to make their job easier by not taking the time to properly research and price each item.
- Regardless of the motivation, this behavior is unacceptable and goes against Goodwill's values.
While Goodwill has historically been a trusted and respected organization, recent reports of employees making up prices for donated items are concerning. It is important for Goodwill to address this issue and ensure that all employees are following ethical pricing practices. By doing so, they can continue to provide affordable goods for the community and uphold their mission of helping individuals with disabilities and other disadvantages find employment.
Goodwill Employees Making up prices.
- Goodwill pricing is not always based on factors like YouTube lookups or eBay.
Examples of pricing fluctuations:
- Miss Me jeans priced at $29.99 on one rack and $5.99 on the next, based on who sorted and priced it.
- Tennessee Titans shirt marked at $7.98 while a Minnesota Vikings shirt marked at $4.98.
- Columbia Romney shade shirt marked at $12.98 while a Columbia button-down shirt marked at $4.98.
- Geoffrey Beene shirt marked at $9.98 while a Plain Jane Van Heusen shirt marked at $4.98.
Reasons for pricing fluctuations:
- Employees in the back are not always qualified to price items properly.
- Goodwill can look up prices on eBay, but it's only about 25% of the reason for pricing decisions.
- YouTube and social media play a small role in pricing increases.
Importance of having multiple sources for inventory:
- Don't rely on one source like Goodwill or any other store.
- Have backups and explore other places like estate sales, yard sales, and online auctions.
- Don't base your entire business off of one platform or product.
- Goodwill pricing is not always consistent and can fluctuate based on who's working and other factors.
- Don't blame YouTube or social media for pricing increases, but rather the employees in the back who price items willy-nilly.
- Explore multiple sources for inventory and don't rely on one store or platform.
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