How CJers Work Hard to Process Customers' Orders During Peak Season?

Published on: November 29 2022 by CjDropshipping.com

How CJers Work Hard to Process Customers' Orders During Peak Season?

How CJers Work Hard to Process Customers' Orders During Peak Season?

How CJers Work Hard to Process Customers' Orders During Peak Season?

startTime	durationTime	text
00:00:00	00:00:06	everyone is good Rando I like to first
00:00:04	00:00:09	wish you 11 merry Christmas to all of
00:00:06	00:00:13	you wish you are happy in a beautiful
00:00:09	00:00:15	new year as personal stay passed by the
00:00:13	00:00:19	busiest time we are away from you but
00:00:15	00:00:22	not us not CJ there are into quantity
00:00:19	00:00:26	orders to be processed every day in
00:00:22	00:00:29	colorful CJ have 120 thousands of orders
00:00:26	00:00:32	to be processed toward a wireless number
00:00:29	00:00:35	in normal days is for his others for
00:00:32	00:00:38	that reason delays and lost happen to
00:00:35	00:00:41	some of our customers which caused great
00:00:38	00:00:44	impact on their business PDF is all
00:00:41	00:00:47	about that we know some customers suffer
00:00:44	00:00:50	a lot of complain from their customers
00:00:47	00:00:53	they ask for refunds leave bad comments
00:00:50	00:00:57	open disputes for with some customers
00:00:53	00:01:01	account has been closed as April planful
00:00:57	00:01:04	you fell into a bad situation you turn
00:01:01	00:01:06	to us somehow and will trust with us
00:01:04	00:01:10	that we mess things up
00:01:06	00:01:10	CJ feel sorry about that
00:01:10	00:01:15	there is one thing that we want you to
00:01:13	00:01:18	know that's de always to the customer as
00:01:15	00:01:21	the first place we never take customer
00:01:18	00:01:24	trust around it we know we do support
00:01:21	00:01:27	inside customers but we are trying our
00:01:24	00:01:30	best to make things better because
00:01:27	00:01:33	customer first is always our cool and we
00:01:30	00:01:35	do I believe you only when customers
00:01:33	00:01:39	business move forward smoothly
00:01:35	00:01:41	can we go further our own way there will
00:01:39	00:01:45	be photographs and videos of last year's
00:01:41	00:01:47	were hard to process customer orders in
00:01:45	00:01:51	result customers issues during peak
00:01:47	00:01:51	season let's have a look
00:08:25	00:08:30	we know they are far away from being
00:08:28	00:08:33	perfect and that we actually did a lot
00:08:30	00:08:36	of serve our customers we have set up
00:08:33	00:08:39	our thief's warehouse had a warehouse in
00:08:36	00:08:42	the stiks warehouse Indonesia warehouse
00:08:39	00:08:45	is on the way we have a between many
00:08:42	00:08:48	features to our website we have
00:08:45	00:08:50	developed our mobile application for the
00:08:48	00:08:54	at the same time we know we have some
00:08:50	00:08:56	disadvantages South customers complains
00:08:54	00:08:59	the other key Lane we are already in
00:08:56	00:09:02	checking the pass code in order now we
00:08:59	00:09:04	know some customer complain that there
00:09:02	00:09:07	are some tiknical issues linking with
00:09:04	00:09:11	other web sites we are trying hard to
00:09:07	00:09:13	resolve them we know some shipping
00:09:11	00:09:15	company not updating tracking
00:09:13	00:09:19	information in time we are already
00:09:15	00:09:22	pushed into updating information in time
00:09:19	00:09:25	we know that customer service is not as
00:09:22	00:09:28	good as you wish we are training them to
00:09:25	00:09:31	come horrified we know our mobile
00:09:28	00:09:35	application is not perfect now and we
00:09:31	00:09:35	are adding more features rattling
00:09:37	00:09:42	we are a professional drop shipping
00:09:39	00:09:45	company we know we need to improve
00:09:42	00:09:47	ourself to serve our customers we now
00:09:45	00:09:50	have a lot of things to do and we always
00:09:47	00:09:54	know the very persons to value each
00:09:50	00:09:56	customer in the end I like to say thank
00:09:54	00:09:59	you to all of you who are always there
00:09:56	00:10:02	supporting us and say sorry to those who
00:09:59	00:10:04	suffer in unsatisfactory clearance in
00:10:02	00:10:07	situ thank you for your time watching
00:10:04	00:10:09	this video if you have any suggestions
00:10:07	00:10:12	please leave a comment below
00:10:09	00:10:12	goodbye