How I Automate My 6 & 7 Figure Dropshipping Businesses
Published on: November 27 2022 by Peter Pru - Ecommerce Empire Builders
How I Automate My 6 & 7 Figure Dropshipping Businesses
Table of Contents
How I Automate My 6 & 7 Figure Dropshipping Businesses
startTime | durationTime | text |
00:00:00 | 00:00:04 | hey what is going on Empire builders |
00:00:01 | 00:00:06 | today we're toking about how to set up |
00:00:04 | 00:00:08 | your ecommerce drop shipping business to |
00:00:06 | 00:00:10 | be more automated that allows you to |
00:00:08 | 00:00:12 | free up your time so you can build and |
00:00:10 | 00:00:19 | scale your business let's get right into |
00:00:12 | 00:00:21 | it so to be able to automate your drop |
00:00:19 | 00:00:23 | shipping business a few key pieces are |
00:00:21 | 00:00:25 | required now you can't ever fully |
00:00:23 | 00:00:27 | automate a business now you don't ever |
00:00:25 | 00:00:28 | actually want to fully automate your |
00:00:27 | 00:00:30 | business and you want to have some |
00:00:28 | 00:00:31 | involvement in it but at the same time |
00:00:30 | 00:00:33 | you don't want to be doing the |
00:00:31 | 00:00:35 | nitty-gritty details of your business |
00:00:33 | 00:00:37 | and you you as the CEO of your business |
00:00:35 | 00:00:39 | you want to be focusing more on like the |
00:00:37 | 00:00:40 | money-making activities of your business |
00:00:39 | 00:00:43 | and what's actually gonna scale that |
00:00:40 | 00:00:44 | business up quickly okay so if you're |
00:00:43 | 00:00:46 | brand new to the e-commerce Empire |
00:00:44 | 00:00:48 | builders this is your first time for |
00:00:46 | 00:00:50 | this video watching on this channel make |
00:00:48 | 00:00:52 | sure you hit that subscribe button below |
00:00:50 | 00:00:54 | make sure you get that notification bell |
00:00:52 | 00:00:56 | so you're notified every single day when |
00:00:54 | 00:00:58 | we release an ecommerce business mindset |
00:00:56 | 00:00:59 | related videos but today what we're |
00:00:58 | 00:01:02 | going to be specifically toking about |
00:00:59 | 00:01:03 | is the process of starting to automate |
00:01:02 | 00:01:05 | that business now if you're a brand new |
00:01:03 | 00:01:07 | to e-commerce and you're just starting |
00:01:05 | 00:01:09 | your e-commerce drops a business |
00:01:07 | 00:01:13 | unfortunately unless your budget allows |
00:01:09 | 00:01:14 | for it is you're going to need to do |
00:01:13 | 00:01:15 | everything in your business |
00:01:14 | 00:01:17 | unfortunately there's no way around it |
00:01:15 | 00:01:18 | and you should want to do everything in |
00:01:17 | 00:01:22 | your business now there's one key point |
00:01:18 | 00:01:24 | that I want to hit on is that as you |
00:01:22 | 00:01:25 | start growing as your business starts |
00:01:24 | 00:01:28 | growing as you start hiring on team |
00:01:25 | 00:01:30 | members you want to know what they're |
00:01:28 | 00:01:32 | doing and and not in a sense of like oh |
00:01:30 | 00:01:34 | just oh I understand they're running my |
00:01:32 | 00:01:36 | advertisements but you want to |
00:01:34 | 00:01:39 | understand the advertising and how it's |
00:01:36 | 00:01:41 | set up to work properly okay you should |
00:01:39 | 00:01:42 | be able to go in there and understand |
00:01:41 | 00:01:44 | what's going on you don't need to |
00:01:42 | 00:01:46 | necessarily be the pro at the ad |
00:01:44 | 00:01:48 | platform but you do want to understand |
00:01:46 | 00:01:50 | how it's working and the mechanics |
00:01:48 | 00:01:53 | behind it okay you don't ever want to be |
00:01:50 | 00:01:55 | like completely oblivious so as far as |
00:01:53 | 00:01:57 | when you're when you're starting out |
00:01:55 | 00:02:01 | your first employee that I always |
00:01:57 | 00:02:04 | recommend you hire is a customer service |
00:02:01 | 00:02:07 | person right you always want to hire a |
00:02:04 | 00:02:09 | customer service representative who is |
00:02:07 | 00:02:11 | going to not only be like your kind of |
00:02:09 | 00:02:13 | assistant but also handling email |
00:02:11 | 00:02:15 | support order fulfill |
00:02:13 | 00:02:17 | right those are like low-level tasks |
00:02:15 | 00:02:22 | that you can hire out so we'll write |
00:02:17 | 00:02:24 | email support and just a general order |
00:02:22 | 00:02:26 | fulfillment and just a general assistant |
00:02:24 | 00:02:27 | to you when you have little things come |
00:02:26 | 00:02:29 | up you want to be able to reach out to |
00:02:27 | 00:02:30 | this person make hey do you mind doing |
00:02:29 | 00:02:34 | this task right that's gonna be your |
00:02:30 | 00:02:36 | first person now this person the sooner |
00:02:34 | 00:02:38 | you can get them into your business the |
00:02:36 | 00:02:40 | better my recommendation is even if you |
00:02:38 | 00:02:42 | are just starting out your e-commerce |
00:02:40 | 00:02:43 | business right now bring this person on |
00:02:42 | 00:02:47 | bring them in and just have them work |
00:02:43 | 00:02:50 | maybe one hour a week honestly because |
00:02:47 | 00:02:52 | the sooner you bring this person on like |
00:02:50 | 00:02:54 | from the ground floor they're gonna kind |
00:02:52 | 00:02:57 | of be able to take take ownership of |
00:02:54 | 00:02:59 | this entire position do you know instead |
00:02:57 | 00:03:00 | of if you bring them in and you're |
00:02:59 | 00:03:02 | already doing like six figures in your |
00:03:00 | 00:03:04 | business it's going to take a little bit |
00:03:02 | 00:03:05 | for this person to kind of catch up you |
00:03:04 | 00:03:07 | know what I mean so you want to bring |
00:03:05 | 00:03:09 | this person in as as soon as possible so |
00:03:07 | 00:03:11 | they can kind of make that position |
00:03:09 | 00:03:13 | their own now as far as where to get |
00:03:11 | 00:03:15 | customer service people where to hire |
00:03:13 | 00:03:17 | good talent I personally love to use |
00:03:15 | 00:03:19 | free up fre EE |
00:03:17 | 00:03:21 | up com there'll be a link down the |
00:03:19 | 00:03:23 | description below I actually had Nathan |
00:03:21 | 00:03:25 | the CEO of free up come on this channel |
00:03:23 | 00:03:27 | before and he actually reached that back |
00:03:25 | 00:03:30 | out to me he gave us a $50 coupon code |
00:03:27 | 00:03:33 | which is insane like 50 he's giving you |
00:03:30 | 00:03:35 | $50 to go spend on free up Virtual |
00:03:33 | 00:03:37 | Assistants so literally you can go hire |
00:03:35 | 00:03:39 | somebody use the coupon code down the |
00:03:37 | 00:03:41 | description of this video and you get |
00:03:39 | 00:03:44 | like basically a ton of hours on that 50 |
00:03:41 | 00:03:46 | bucks I think his range between like you |
00:03:44 | 00:03:48 | know 8 to 15 dollars per hour and it |
00:03:46 | 00:03:49 | depends on what you want to use and the |
00:03:48 | 00:03:50 | reason I actually just want to quickly |
00:03:49 | 00:03:53 | tok about free up because there's a lot |
00:03:50 | 00:03:55 | of places that you can hire assistants |
00:03:53 | 00:03:58 | and workers the reason I like free up |
00:03:55 | 00:03:59 | guys is because they pre-vet everybody |
00:03:58 | 00:04:01 | on their platform right they test them |
00:03:59 | 00:04:03 | make sure they actually understand what |
00:04:01 | 00:04:04 | they're going to be doing as opposed to |
00:04:03 | 00:04:06 | like for example upward if you're gonna |
00:04:04 | 00:04:07 | up work your people are hit or miss you |
00:04:06 | 00:04:10 | don't know what what it saw what they're |
00:04:07 | 00:04:12 | telling is legit but with free up their |
00:04:10 | 00:04:15 | legit pre-vetted virtual assistants and |
00:04:12 | 00:04:18 | you can hire so many different kinds of |
00:04:15 | 00:04:19 | aspects to your business on free up |
00:04:18 | 00:04:21 | right they got advertisers they got |
00:04:19 | 00:04:23 | people that build funnels they got |
00:04:21 | 00:04:24 | people that can do advertising I mean |
00:04:23 | 00:04:26 | is amazing but if you're just getting |
00:04:24 | 00:04:28 | started your customer service person is |
00:04:26 | 00:04:31 | probably the first person that you want |
00:04:28 | 00:04:32 | to hire immediately now as you're |
00:04:31 | 00:04:34 | building your business as you're |
00:04:32 | 00:04:35 | building your sales funnels up you're |
00:04:34 | 00:04:37 | gonna start seeing like other things |
00:04:35 | 00:04:39 | that are gonna be trying to pull your |
00:04:37 | 00:04:41 | time away one big one is like |
00:04:39 | 00:04:42 | advertising right a lot of people think |
00:04:41 | 00:04:44 | they need to be the ones doing the |
00:04:42 | 00:04:46 | advertising in their business but that's |
00:04:44 | 00:04:48 | really not the case guys as you start |
00:04:46 | 00:04:51 | growing and scaling your business your |
00:04:48 | 00:04:53 | focus needs to be on your customers and |
00:04:51 | 00:04:55 | putting two up doing really good solid |
00:04:53 | 00:04:57 | market research to put together good |
00:04:55 | 00:04:59 | offers for them building the funnels out |
00:04:57 | 00:05:03 | and launching them with your advertising |
00:04:59 | 00:05:06 | team now what you're going to see as you |
00:05:03 | 00:05:08 | build your business is that you're gonna |
00:05:06 | 00:05:10 | come to a point where you're gonna want |
00:05:08 | 00:05:12 | to hire somebody else and the second |
00:05:10 | 00:05:14 | position that I love to fill after this |
00:05:12 | 00:05:17 | and this kind of has changed for me over |
00:05:14 | 00:05:19 | the years just because like with like |
00:05:17 | 00:05:21 | just businesses I start now I can go in |
00:05:19 | 00:05:22 | with the team right away instead of |
00:05:21 | 00:05:24 | waiting to scale it just because my |
00:05:22 | 00:05:26 | budgets are bigger now I have I have |
00:05:24 | 00:05:27 | room to work with as opposed to you know |
00:05:26 | 00:05:29 | when I was getting started in e-commerce |
00:05:27 | 00:05:32 | I didn't have much money to necessarily |
00:05:29 | 00:05:34 | risk but all you need to really honestly |
00:05:32 | 00:05:37 | get to like a good six figure mark is |
00:05:34 | 00:05:39 | honestly this guy's like you don't need |
00:05:37 | 00:05:41 | like a huge team like we're going to be |
00:05:39 | 00:05:43 | toking about by any means really that |
00:05:41 | 00:05:45 | especially in drop shipping your |
00:05:43 | 00:05:46 | customer service is your most important |
00:05:45 | 00:05:49 | you might want to have like two of these |
00:05:46 | 00:05:51 | people on your team and that's it like |
00:05:49 | 00:05:52 | really that's it so the next kind of |
00:05:51 | 00:05:55 | positions that you could kind of want to |
00:05:52 | 00:05:57 | start thinking about as you grow is like |
00:05:55 | 00:06:00 | for example like social media right |
00:05:57 | 00:06:05 | social media is a great position to fill |
00:06:00 | 00:06:08 | as well as advertising teams right now |
00:06:05 | 00:06:11 | the social media for example guys is |
00:06:08 | 00:06:13 | like a posting on Instagram posting on |
00:06:11 | 00:06:16 | your Facebook posting in your Facebook |
00:06:13 | 00:06:16 | group posting in um on your Facebook |
00:06:16 | 00:06:20 | pages |
00:06:16 | 00:06:21 | Instagram Twitter YouTube right that |
00:06:20 | 00:06:23 | person would take ownership for all of |
00:06:21 | 00:06:27 | that creating the content around it |
00:06:23 | 00:06:29 | posting it scheduling it now this is a |
00:06:27 | 00:06:33 | local this is something I would hire out |
00:06:29 | 00:06:35 | I would hire out fairly quickly because |
00:06:33 | 00:06:36 | put you posting on your social media |
00:06:35 | 00:06:38 | isn't a money |
00:06:36 | 00:06:40 | making activity right that is just |
00:06:38 | 00:06:42 | something where you're it's basically a |
00:06:40 | 00:06:44 | relationship building activity for your |
00:06:42 | 00:06:46 | customers it's not necessarily something |
00:06:44 | 00:06:48 | that's tied directly to sales it it |
00:06:46 | 00:06:49 | don't get me wrong it is in some ways |
00:06:48 | 00:06:51 | when you run a promotion you do make |
00:06:49 | 00:06:53 | sales from having that relationship it's |
00:06:51 | 00:06:54 | important to have the social media |
00:06:53 | 00:06:57 | presence for your dropshipping |
00:06:54 | 00:06:58 | businesses but you want to have you can |
00:06:57 | 00:06:59 | outsource this to people that are |
00:06:58 | 00:07:01 | professionals right they have the |
00:06:59 | 00:07:03 | graphic they have the graphic design |
00:07:01 | 00:07:04 | skills they know how to schedule out |
00:07:03 | 00:07:07 | these posts they know what works already |
00:07:04 | 00:07:08 | on the social media platform so what I |
00:07:07 | 00:07:11 | usually recommend people do with their |
00:07:08 | 00:07:13 | dropshipping businesses is really just |
00:07:11 | 00:07:15 | pick like one or two platforms so if |
00:07:13 | 00:07:18 | it's like Instagram and Facebook okay |
00:07:15 | 00:07:20 | boom that's it don't worry about trying |
00:07:18 | 00:07:21 | to get like YouTube Twitter and all |
00:07:20 | 00:07:23 | those things you don't need it right |
00:07:21 | 00:07:24 | focus on dominating one then move on to |
00:07:23 | 00:07:26 | the next and that's what your social |
00:07:24 | 00:07:28 | media team is going to be now this team |
00:07:26 | 00:07:30 | I mean if you're just starting with one |
00:07:28 | 00:07:33 | platform you can go find one pro that's |
00:07:30 | 00:07:35 | an average pro at like Instagram and |
00:07:33 | 00:07:36 | Facebook right and a lot of these stuff |
00:07:35 | 00:07:38 | you could just cross promote which |
00:07:36 | 00:07:40 | you're per social media person can set |
00:07:38 | 00:07:42 | up for you right it's not that difficult |
00:07:40 | 00:07:43 | to cross-promote especially with a lot |
00:07:42 | 00:07:46 | of the tools out there that allow you to |
00:07:43 | 00:07:48 | schedule out social media posts and |
00:07:46 | 00:07:50 | spread them across all your different |
00:07:48 | 00:07:52 | social media channels on a set schedule |
00:07:50 | 00:07:53 | okay so that would be like the second |
00:07:52 | 00:07:56 | position I like to fill and again this |
00:07:53 | 00:07:57 | is probably like one person if that and |
00:07:56 | 00:07:59 | for the time being you're gonna be doing |
00:07:57 | 00:08:01 | at your self but you can see where if |
00:07:59 | 00:08:02 | you're trying to do your customer |
00:08:01 | 00:08:04 | service you're doing email support |
00:08:02 | 00:08:06 | you're doing your other support tasks |
00:08:04 | 00:08:07 | order you're doing your order |
00:08:06 | 00:08:09 | fulfillment then you're also doing like |
00:08:07 | 00:08:11 | any kind of mundane tasks and you're |
00:08:09 | 00:08:12 | posting on social media like that takes |
00:08:11 | 00:08:14 | up a lot of your time but all of these |
00:08:12 | 00:08:17 | tasks are your social media email |
00:08:14 | 00:08:18 | support order and any kind of assistant |
00:08:17 | 00:08:21 | you can hire those out fairly quickly |
00:08:18 | 00:08:24 | okay so those would be the first two and |
00:08:21 | 00:08:26 | finally once you're kind of like ready |
00:08:24 | 00:08:28 | to like ramp things up I always |
00:08:26 | 00:08:31 | encourage people to learn advertising |
00:08:28 | 00:08:33 | themselves like Facebook ads YouTube ads |
00:08:31 | 00:08:35 | and and use it do it yourself but |
00:08:33 | 00:08:37 | there's gonna become to a point where |
00:08:35 | 00:08:40 | it's actually or better off hiring an |
00:08:37 | 00:08:43 | agency or a full-time person that can |
00:08:40 | 00:08:45 | that can that can do this for you you |
00:08:43 | 00:08:46 | know what I mean like instead of me |
00:08:45 | 00:08:48 | running my advertise |
00:08:46 | 00:08:50 | I can go focus on the actual strategy of |
00:08:48 | 00:08:52 | my business instead of always being like |
00:08:50 | 00:08:54 | in the weeds running advertisements and |
00:08:52 | 00:08:57 | when I can go hire somebody like an |
00:08:54 | 00:08:58 | agency for example or just a standalone |
00:08:57 | 00:09:00 | person again you can get these people |
00:08:58 | 00:09:03 | off of free up and again you might not |
00:09:00 | 00:09:05 | necessarily have somebody that is like a |
00:09:03 | 00:09:08 | winner right out of the gate and |
00:09:05 | 00:09:09 | unfortunately you're it's often not the |
00:09:08 | 00:09:11 | case you might have to go test a few |
00:09:09 | 00:09:12 | people out right like just because you |
00:09:11 | 00:09:14 | hire an agency maybe you're getting |
00:09:12 | 00:09:16 | terrible results maybe they just they're |
00:09:14 | 00:09:18 | not it's not a good fit between you two |
00:09:16 | 00:09:20 | and that's okay guys not a lot of times |
00:09:18 | 00:09:22 | your first hires are going to be people |
00:09:20 | 00:09:24 | that that are going to be with you |
00:09:22 | 00:09:25 | forever right you got it you've got to |
00:09:24 | 00:09:26 | stay positive when I see a lot of people |
00:09:25 | 00:09:28 | happen when they start trying to |
00:09:26 | 00:09:30 | automate their businesses start hiring |
00:09:28 | 00:09:31 | team members is that they get |
00:09:30 | 00:09:34 | discouraged right they hire their first |
00:09:31 | 00:09:36 | a customer service representative and |
00:09:34 | 00:09:38 | the person is like like asking all these |
00:09:36 | 00:09:39 | questions and they and they're always |
00:09:38 | 00:09:40 | bothering you and you're like oh man I |
00:09:39 | 00:09:43 | might as well just do it myself |
00:09:40 | 00:09:45 | right terrible terrible mindset right |
00:09:43 | 00:09:46 | they're terrible minds have have right |
00:09:45 | 00:09:48 | these people are trying to help you and |
00:09:46 | 00:09:51 | you have to do a good job explaining to |
00:09:48 | 00:09:54 | them what your resolve what you want and |
00:09:51 | 00:09:57 | that leads us to our next next |
00:09:54 | 00:10:00 | discussion right as you hire people you |
00:09:57 | 00:10:02 | can't just hire them and not give them a |
00:10:00 | 00:10:03 | road map and this is something that I've |
00:10:02 | 00:10:10 | been working on a lot with e-commerce |
00:10:03 | 00:10:13 | Empire builders is creating a SOPs right |
00:10:10 | 00:10:16 | standard operating procedures right SOP |
00:10:13 | 00:10:18 | standard operating procedures now what |
00:10:16 | 00:10:21 | are standard operating procedures right |
00:10:18 | 00:10:24 | this is sound so corporate II but it is |
00:10:21 | 00:10:27 | basically write a step by step that your |
00:10:24 | 00:10:30 | people can follow so for example if you |
00:10:27 | 00:10:33 | have you can have a customer service SOP |
00:10:30 | 00:10:35 | and on that SOP right it tells them what |
00:10:33 | 00:10:37 | to do every single day maybe it even |
00:10:35 | 00:10:39 | includes like a video tutorial of you |
00:10:37 | 00:10:40 | showing them how to do it and what they |
00:10:39 | 00:10:42 | have to do every day so let's say you're |
00:10:40 | 00:10:43 | paying and your customer server in |
00:10:42 | 00:10:45 | person an hour right |
00:10:43 | 00:10:47 | okay what's step one when we when you |
00:10:45 | 00:10:50 | when you when you log in to work right |
00:10:47 | 00:10:53 | okay step one off of fill orders right |
00:10:50 | 00:10:57 | and then underneath that underneath that |
00:10:53 | 00:10:58 | you'll have like one a one or two a or |
00:10:57 | 00:11:00 | whatever however you want to |
00:10:58 | 00:11:02 | sure it depending right and then you |
00:11:00 | 00:11:04 | have the steps or at the step by step |
00:11:02 | 00:11:06 | what they have to do to fulfill orders |
00:11:04 | 00:11:08 | right then they knock that chunk out |
00:11:06 | 00:11:10 | okay then what's the number task two for |
00:11:08 | 00:11:14 | the day email supporter right email |
00:11:10 | 00:11:16 | support all right and then here is where |
00:11:14 | 00:11:18 | we usually like to add like they'll have |
00:11:16 | 00:11:19 | like a bunch of templates in here as |
00:11:18 | 00:11:22 | well we usually like to host this in |
00:11:19 | 00:11:24 | like a little a little file where I have |
00:11:22 | 00:11:26 | access to this called email templates |
00:11:24 | 00:11:28 | right where people can search through |
00:11:26 | 00:11:30 | this our VA s can search through this |
00:11:28 | 00:11:33 | and they could just type in the question |
00:11:30 | 00:11:35 | and it automatikally gets found like it |
00:11:33 | 00:11:37 | will the the related question they could |
00:11:35 | 00:11:38 | just copy and paste then email it to our |
00:11:37 | 00:11:41 | customers because what you're gonna see |
00:11:38 | 00:11:43 | as you start as you start getting a lot |
00:11:41 | 00:11:44 | of customers serve as you get more |
00:11:43 | 00:11:46 | customers are going to get more emails |
00:11:44 | 00:11:48 | but a lot of emails guys they're |
00:11:46 | 00:11:50 | literally the same exact thing like |
00:11:48 | 00:11:52 | literally the same exact thing so it's |
00:11:50 | 00:11:55 | your job to put together these good |
00:11:52 | 00:11:57 | email templates where you're a customer |
00:11:55 | 00:11:58 | service person hat can reference and |
00:11:57 | 00:12:00 | copy and paste it and when any time |
00:11:58 | 00:12:02 | there's a new email your customer |
00:12:00 | 00:12:04 | service can reach out to you be like hey |
00:12:02 | 00:12:05 | how would I just want to make sure that |
00:12:04 | 00:12:07 | I answer I'm going to answer this email |
00:12:05 | 00:12:08 | properly and you're like yeah that looks |
00:12:07 | 00:12:10 | good or make any tweaks and then it gets |
00:12:08 | 00:12:11 | added to the email template so they |
00:12:10 | 00:12:13 | never have to question you again I'm |
00:12:11 | 00:12:16 | asking how should I respond to this |
00:12:13 | 00:12:17 | these kind of questions okay and email |
00:12:16 | 00:12:19 | templates are huge this is for your |
00:12:17 | 00:12:21 | returns refunds any kind of general |
00:12:19 | 00:12:23 | questions where's my order where's my |
00:12:21 | 00:12:25 | tracking right these are email copy and |
00:12:23 | 00:12:26 | paste email templates where your |
00:12:25 | 00:12:27 | customer service person really doesn't |
00:12:26 | 00:12:29 | have to think about it they can make the |
00:12:27 | 00:12:30 | tweaks or write the person's name in |
00:12:29 | 00:12:33 | there and all of that stuff |
00:12:30 | 00:12:36 | now the third might be like for example |
00:12:33 | 00:12:37 | any kind of admin tasks that you might |
00:12:36 | 00:12:39 | have that person doing in your business |
00:12:37 | 00:12:40 | most of the time if you're just starting |
00:12:39 | 00:12:41 | out just your first employee you're not |
00:12:40 | 00:12:43 | gonna have any of this stuff it's |
00:12:41 | 00:12:45 | basically gonna be fulfilling orders and |
00:12:43 | 00:12:47 | email support for filling orders email |
00:12:45 | 00:12:49 | support keeping it very simple for them |
00:12:47 | 00:12:52 | and if that person is doing good work |
00:12:49 | 00:12:53 | for you right if they're doing good work |
00:12:52 | 00:12:55 | for you after like a month or two and |
00:12:53 | 00:12:57 | start new and new tasks are coming up |
00:12:55 | 00:12:59 | right you can ask them right hey you do |
00:12:57 | 00:13:00 | you find a chance to do like the social |
00:12:59 | 00:13:03 | media side of things where we'd be okay |
00:13:00 | 00:13:04 | upping your your hourly rate if you'd be |
00:13:03 | 00:13:06 | interested in handling or socially they |
00:13:04 | 00:13:07 | just would love to hear about your |
00:13:06 | 00:13:09 | social media experience and usually be |
00:13:07 | 00:13:11 | able to tell hey maybe this person isn't |
00:13:09 | 00:13:13 | really a good fit for us |
00:13:11 | 00:13:14 | Media they're great at this customer |
00:13:13 | 00:13:16 | service stuff but they're maybe not |
00:13:14 | 00:13:18 | going to be really good for social be in |
00:13:16 | 00:13:19 | if they're not right if they're not |
00:13:18 | 00:13:22 | that's no problem that's when we'll go |
00:13:19 | 00:13:25 | and create you know our social media sop |
00:13:22 | 00:13:28 | our social media sop right where it's |
00:13:25 | 00:13:29 | like okay come in log in and we'll hire |
00:13:28 | 00:13:31 | this person obviously our social media |
00:13:29 | 00:13:33 | person we can use free up or whatever |
00:13:31 | 00:13:34 | you want I personally use free up but |
00:13:33 | 00:13:36 | our social media person right okay step |
00:13:34 | 00:13:40 | one when you log in right |
00:13:36 | 00:13:42 | log into Instagram right post post right |
00:13:40 | 00:13:43 | it might be a few things maybe in the |
00:13:42 | 00:13:46 | beginning of the week you have them |
00:13:43 | 00:13:47 | batch create a bunch of different kind |
00:13:46 | 00:13:49 | of posts that they will be using during |
00:13:47 | 00:13:51 | the week there's a lot of ways that you |
00:13:49 | 00:13:53 | can do this like our person basically |
00:13:51 | 00:13:54 | schedules all this stuff out so they |
00:13:53 | 00:13:56 | kind of make made their own SOP but I |
00:13:54 | 00:13:59 | asked them create an SOP I want to know |
00:13:56 | 00:14:01 | exactly what you do every single day |
00:13:59 | 00:14:04 | okay I want you to I want I want to know |
00:14:01 | 00:14:06 | because the reason you want these SOPs |
00:14:04 | 00:14:08 | guys is because if somebody decides to |
00:14:06 | 00:14:10 | leave your your business like let's say |
00:14:08 | 00:14:12 | your customer service person decides |
00:14:10 | 00:14:14 | that they do want to quit right you |
00:14:12 | 00:14:16 | don't you want to be able to take this |
00:14:14 | 00:14:18 | role fill it real quick again and have |
00:14:16 | 00:14:20 | something that somebody can reference |
00:14:18 | 00:14:22 | like so for example with e-commerce |
00:14:20 | 00:14:24 | Empire builders we have somebody that |
00:14:22 | 00:14:26 | those are YouTube videos so like |
00:14:24 | 00:14:28 | promotes the YouTube videos so though we |
00:14:26 | 00:14:31 | have an SOP you called like you |
00:14:28 | 00:14:33 | promotion like YouTube promotion so let |
00:14:31 | 00:14:35 | me just see ray erases so you guys can |
00:14:33 | 00:14:37 | see exactly how the whole team operates |
00:14:35 | 00:14:40 | and it don't give you kind of like a |
00:14:37 | 00:14:42 | real-life example so so what happens is |
00:14:40 | 00:14:47 | like we call it's called a you know a |
00:14:42 | 00:14:49 | video promo right SOP video promo SOP |
00:14:47 | 00:14:51 | and basically what that person does is |
00:14:49 | 00:14:54 | when they log in the log in upon to all |
00:14:51 | 00:14:56 | into our YouTube account right they log |
00:14:54 | 00:14:58 | in to our YouTube account they'll |
00:14:56 | 00:15:01 | they'll go to log in to our Instagram |
00:14:58 | 00:15:05 | account and do a story post when the new |
00:15:01 | 00:15:08 | videos get Pro released Instagram story |
00:15:05 | 00:15:09 | right on YouTube they'll come and |
00:15:08 | 00:15:10 | they'll pin a comment down below as I |
00:15:09 | 00:15:12 | always tell you guys there's like a pin |
00:15:10 | 00:15:14 | comment down below asking you guys to |
00:15:12 | 00:15:16 | like this video subscribe to channel and |
00:15:14 | 00:15:17 | also link you up to this free sales |
00:15:16 | 00:15:19 | funnel masterclass well if that's on do |
00:15:17 | 00:15:20 | you think that's me pinning that stuff |
00:15:19 | 00:15:21 | no way Jose |
00:15:20 | 00:15:23 | not putting that stuff that's my bi |
00:15:21 | 00:15:26 | pending that stuff right so youtube |
00:15:23 | 00:15:31 | comment pin right she'll also go to our |
00:15:26 | 00:15:34 | Facebook page Facebook and she'll post |
00:15:31 | 00:15:36 | it on our Facebook business right she |
00:15:34 | 00:15:42 | will then share this right there sub |
00:15:36 | 00:15:47 | category so 1a 2a mercial promo to our |
00:15:42 | 00:15:49 | Facebook group promo to FB group group |
00:15:47 | 00:15:54 | and then she'll also promo it to my |
00:15:49 | 00:15:55 | personal page promo to my page and you |
00:15:54 | 00:15:57 | can see how like she has a step by step |
00:15:55 | 00:15:59 | by step thing that she follows every |
00:15:57 | 00:16:00 | single day and there is no question like |
00:15:59 | 00:16:02 | oh what do I need to do next what do I |
00:16:00 | 00:16:04 | need to do there's a few pieces in here |
00:16:02 | 00:16:06 | I'm actually you miss it missing because |
00:16:04 | 00:16:07 | I haven't done this in a while right |
00:16:06 | 00:16:08 | like that's the thing like this is out |
00:16:07 | 00:16:10 | of sight out of mind for me |
00:16:08 | 00:16:13 | I haven't promoted one of my own videos |
00:16:10 | 00:16:14 | in a really long time but the SOP is in |
00:16:13 | 00:16:16 | there for her so she could follow and |
00:16:14 | 00:16:19 | even if she just like to quit tomorrow |
00:16:16 | 00:16:21 | like I remember she called in sick an |
00:16:19 | 00:16:23 | hour before our video went live and she |
00:16:21 | 00:16:25 | just messaged me on slack I was like hey |
00:16:23 | 00:16:26 | I'm gonna be out today won't be on prone |
00:16:25 | 00:16:28 | to video I was like oh crap |
00:16:26 | 00:16:29 | so I just went to the SOP and I was like |
00:16:28 | 00:16:31 | oh crap this is how I do it again and it |
00:16:29 | 00:16:33 | just reminded me of it and the nice |
00:16:31 | 00:16:35 | thing is we always we use slack for team |
00:16:33 | 00:16:36 | communication always recommend slack for |
00:16:35 | 00:16:38 | team communication so in my favorite |
00:16:36 | 00:16:41 | apps ever keep all communication in |
00:16:38 | 00:16:42 | there don't have Skype you know all |
00:16:41 | 00:16:44 | these other kind of like Skype is good |
00:16:42 | 00:16:46 | but like make sure all communications |
00:16:44 | 00:16:48 | happening on one platform but after she |
00:16:46 | 00:16:50 | promotes the video every single day I |
00:16:48 | 00:16:52 | just ask her hey go to slack and just |
00:16:50 | 00:16:54 | write hey we created a new channel and |
00:16:52 | 00:16:56 | slack and we just said hey you know |
00:16:54 | 00:16:59 | daily promotions and she'll go in there |
00:16:56 | 00:17:00 | and say hey you know 1 1 19 promotion |
00:16:59 | 00:17:02 | complete video promotion complete so |
00:17:00 | 00:17:03 | then I get a notification on my phone |
00:17:02 | 00:17:05 | I'm like okay cool she completed it if |
00:17:03 | 00:17:06 | she doesn't complete it and it's like 3 |
00:17:05 | 00:17:08 | hours after the video is posted here |
00:17:06 | 00:17:10 | every single day then I beg oh hey is |
00:17:08 | 00:17:13 | everything going ok or did you just |
00:17:10 | 00:17:15 | forget to promote it so sops guys |
00:17:13 | 00:17:17 | they're absolutely critikal and it frees |
00:17:15 | 00:17:21 | you up like this is exactly how we built |
00:17:17 | 00:17:22 | ecommerce Empire builders to really be |
00:17:21 | 00:17:24 | able to be outsourced completely for me |
00:17:22 | 00:17:26 | this is this is the only portion of the |
00:17:24 | 00:17:28 | business that I've really do is content |
00:17:26 | 00:17:30 | and helping my students and a lot of |
00:17:28 | 00:17:31 | this stuff is just client work |
00:17:30 | 00:17:34 | sales funnels for different kinds of |
00:17:31 | 00:17:35 | clients and customers of ours so I hope |
00:17:34 | 00:17:38 | that makes sense again down below there |
00:17:35 | 00:17:41 | will be a link for free up again you can |
00:17:38 | 00:17:43 | have 50 bucks I mean the 50 bucks will |
00:17:41 | 00:17:45 | is that that's a go two weeks of work |
00:17:43 | 00:17:46 | especially if you're brand new and just |
00:17:45 | 00:17:48 | starting your e-commerce business |
00:17:46 | 00:17:49 | bringing that customer service person |
00:17:48 | 00:17:51 | right away to start helping you out |
00:17:49 | 00:17:53 | because when you start following it this |
00:17:51 | 00:17:55 | way you're gonna really be able to free |
00:17:53 | 00:17:56 | literally free up your time and automate |
00:17:55 | 00:17:58 | your business guys like you'll be able |
00:17:56 | 00:18:00 | to go on vacation let everybody know and |
00:17:58 | 00:18:02 | your your business isn't like in |
00:18:00 | 00:18:04 | shambles right away right and the reason |
00:18:02 | 00:18:05 | I set this doing ecommerce Empire |
00:18:04 | 00:18:07 | builders up this way is because I want |
00:18:05 | 00:18:10 | to be able to like go on vacation and |
00:18:07 | 00:18:12 | not always be tied down to to to this |
00:18:10 | 00:18:14 | business and it's tougher because with |
00:18:12 | 00:18:16 | me it's there's only one me you know |
00:18:14 | 00:18:17 | what I mean so it's definitely a lot |
00:18:16 | 00:18:18 | tougher if you're doing like personal |
00:18:17 | 00:18:20 | branding and stuff as opposed to |
00:18:18 | 00:18:22 | e-commerce drop shipping like e-commerce |
00:18:20 | 00:18:24 | shops I mean you can legit fully |
00:18:22 | 00:18:26 | automate that business so you can focus |
00:18:24 | 00:18:28 | on like building more sales funnels |
00:18:26 | 00:18:30 | building more offers bringing in more |
00:18:28 | 00:18:32 | customers you know like focusing on the |
00:18:30 | 00:18:33 | real money making activities but if you |
00:18:32 | 00:18:36 | guys have any questions about this stuff |
00:18:33 | 00:18:37 | or if you think I missed anything drop a |
00:18:36 | 00:18:39 | comment down below would love to hear |
00:18:37 | 00:18:40 | your thoughts on today's video topic and |
00:18:39 | 00:18:42 | if you got tremendous value from today's |
00:18:40 | 00:18:43 | video make sure you smash that like |
00:18:42 | 00:18:46 | button I appreciate every single like |
00:18:43 | 00:18:48 | that you guys send my way and make sure |
00:18:46 | 00:18:52 | you check out free up com to get your |
00:18:48 | 00:18:53 | free $50 gift card 100% completely for |
00:18:52 | 00:18:54 | free and you can give them a test drive |
00:18:53 | 00:18:56 | and if you have been using for your |
00:18:54 | 00:18:57 | upper if you haven't used it before I'd |
00:18:56 | 00:18:59 | love to hear your thoughts your feedback |
00:18:57 | 00:19:01 | on them personally for me I'd love them |
00:18:59 | 00:19:03 | I've had some great views I think we |
00:19:01 | 00:19:05 | currently have four four or five people |
00:19:03 | 00:19:07 | from free up working for us but guys |
00:19:05 | 00:19:08 | that is it for today's video I hope you |
00:19:07 | 00:19:11 | have absolutely fantastik rest of your |
00:19:08 | 00:19:22 | day and remember your empire starts now |
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