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how to add a contact page on shopify

Published on: February 21 2023 by pipiads

Adding a contact page to your Shopify store is essential to keep in touch with customers. In this article, we will guide you on how to add a contact page using the built-in contact form in Shopify themes.

Steps to Add a Contact Page in Shopify:

1. Create a new page or add a contact form to an existing page.

2. Add any additional information about how customers can reach you.

3. Select the 'page.contact' template to create the contact form.

4. Choose the visibility options to publish or hide the page.

5. Create a link in your online store's menu for easy access to the contact page.

6. Test the contact form by sending a test message to yourself.


- Add your business phone number and address to the content box if applicable.

- Rearrange the links in the menu to appear in any order.

- Check the store email address saved on the Settings General page in Shopify to receive customer messages.

Adding a contact page with a built-in contact form is a simple and effective way to keep in touch with your customers. By following the steps above, you can easily create a contact page in your Shopify store and test it for yourself. If you have any questions, comment below or contact the Shopify support team for assistance.

How to create a contact us page || Shopify Help Center

In this article, we will guide you on how to add a contact us page to a modern online store 2.0 theme. Contact forms can be one of the most effective methods for converting shoppers into customers. Therefore, it is important for successful stores to have a contact form or email for customers listed on their website to help build relationships with customers and drive sales.

Customizing the default contact us page:

- Start on the Shopify admin and click Online store.

- Click Customize to go into your theme editor.

- Use the page selector dropdown menu to go to Pages, then select contact.

- Customize the contact page using the sidebar.

- Click save when you're done customizing.

Adding a contact form to an existing page:

- Click Online store from your Shopify admin.

- Click Customize to go into your theme editor.

- Navigate to the page you want to add a contact form to.

- Click Add section in the sidebar.

- Click Contact form to add it to the page.

- Customize the options in the sidebar.

Making it easy for customers to access:

- Click Online store from your Shopify admin.

- Click Navigation.

- Add a menu item to your footer menu with a custom title and link to your contact page.

- Rearrange the order of links by clicking and holding the six-dot icon and moving the link up or down.

- Click Save when you're happy with the position.

By following these steps, you can create, customize, and add a contact page to your online store's navigation. If you encounter any issues, refer to the resources linked in the description below. Thank you for reading!

How to Add a Contact Us Page to Shopify Store

Creating a Contact Us Page on Shopify

In this tutorial, we will show you how to create a Contact Us page on your Shopify site.


1. Add a page: First, add a page to your site by going to your Shopify dashboard, then click on Online Store, and select the Pages tab.

2. Create a title: Name your page Contact Us or something similar, and add content as needed.

3. Use a contact form: Select the PageContact template and insert a contact form onto the page.

4. Edit website display: Edit the page description and title to make it more visible on search engines like Google.

5. Set up email address: Ensure the contact form sends queries to the right email address by going to Settings > General and changing the Store Contact Email.

6. Link to the page: Add the Contact Us page to your site navigation menu.

By following these steps, you can easily create a professional-looking Contact Us page on your Shopify site. If you need more help with Shopify, check out our description for more tutorials. Don't forget to give this video a thumbs up and subscribe for more!

Shopify how to edit the contact us page - how to create custom contact forms

Hey there, it's Young from Let's Go Chopper Fire and today I'm going to show you how to set up a contact page on your Shopify website. We'll also customize the default form to better suit your needs. While the things we'll learn today are fairly simple, they're essential for every freelancer and developer to know.

- Setting up a contact page on Shopify

- Customizing the default form

- Practical use case in next video


1. Setting up the contact page:

- Go to the pages section on your Shopify admin dashboard

- Click on Add Page and name it Contact or Contact Us

- Add a short description

- Apply the page template to page.contact and save it

- Default contact form will appear on the front end

2. Adding new fields to the contact form:

- Navigate to the theme files and create a new page template called Contact Custom

- Copy everything from the page.contact template to the new one

- Apply the new template to the contact page

- Add a drop-down menu to segment emails better

- Add a name attribute to the select element as contact[customer_concern]

3. Customizing the form:

- Add a new text field that takes half the container width

- Copy the container element for name and email and paste it before the end of the grid

- Add a label and input element for the new text field

Setting up a contact page on Shopify is an essential step for any online business. By customizing the default form, you can better cater to your customers' needs and segment emails for better prioritization. Don't be afraid to experiment and make changes to your website to better serve your customers.

How to Add Contact Form to Shopify Contact Us Page

Hello and welcome! My name is [name] and you are watching Tubemint. In this video, I'm going to show you how to add a contact us page on your Dawn theme Shopify store. Let's get started!

Step-by-Step Guide:

1. Log into your Shopify theme and go to Online Store.

2. Click on Pages and create a new page.

3. Name the page Contact Us and select the Contact template.

4. Save the page and ensure that it is visible.

5. Customize your SEO by editing the page's slug and title.

6. Add a description that is within 320 characters.

7. Add the contact form to the page by going to Online Store, then Themes, and then Customize.

8. Select the Pages dropdown and choose the Contact template.

9. If the contact form is not already there, click on Add Section and scroll down to Contact Form.

10. Delete any additional contact forms that you do not need.

11. Save your changes and view the page.

That's it for this video! Adding a contact us page to your Dawn theme Shopify store is easy and will allow your customers to get in touch with you. If you have any questions or suggestions, please leave them in the comments below. Thank you for watching! Bye!

Shopify Contact Form Tutorial

In this Shopify tutorial, Paul from eCommerce Gold shows you how to set up a contact form in your Shopify store.

- By default, Shopify includes a contact form when you sign up

- But you may have deleted it accidentally or on purpose

- You can check if you still have the template by going into your online store and looking at the available templates

Creating a Contact Template:

- If you don't have a contact template, you can create one by clicking on create template

- Name the template contact and base it on the default page

- Add the contact form section by clicking on ADD section and selecting contact form

- You can also add additional sections, such as a text section or a location section

Creating a Contact Page:

- After customizing the template, save it and create a new page for your contact form

- Under the template, select the contact template you just created

- Add the page to your navigation menu

- Setting up a contact form in your Shopify store is simple and easy

- You can customize the template and add additional sections as needed

- By following these steps, you can create a contact form that is accessible to your customers

- Don't forget to save and preview your changes before publishing them to your store.

Shopify Contact Us Page Creation | EASY Step By Step Setup

In this video, Jake explains how to create a Contact Us page for your Shopify store. He takes you through the steps and shows you how to customize the page and add it to your menus.

Creating the Contact Us Page:

1. Log in to the backend of your Shopify store.

2. Go to Online Store, select Pages, and then click Add Page.

3. Name the page Contact Us and change the template to page.contact.

4. View the page to see the contact form.

5. To add more text or images, go to Content and edit.

6. Save the changes and refresh the page to see the updates.

Adding the Page to Menus:

1. Click Navigation below Pages.

2. Select the menu you want to add the Contact Us page to.

3. Click Add Menu Item, then select Link and Pages.

4. Find the Contact Us page and click Add.

5. Drag and drop to position the page in the menu.

6. Save the changes and refresh the page to see the updates.

Notification Emails:

1. Click Settings and then General.

2. Enter your customer support email in the Customer Email and Account Email fields.

3. When a customer uses the contact form, you will receive an email notification.

4. Reply to the email as you would any other email.

Creating a Contact Us page for your Shopify store is easy and essential for customer support. By following Jake's steps, you can have a fully functioning page in just a few minutes. Don't forget to add it to your menus and set up notification emails for a smooth customer experience.

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