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How to trust that a virtual assistant is actually doing what you paid them to do

Published on: December 1 2022 by Bryan Guerra

How to trust that a virtual assistant is actually doing what you paid them to do

The above is a brief introduction to How to trust that a virtual assistant is actually doing what you paid them to do.

Let's move on to the first section of How to trust that a virtual assistant is actually doing what you paid them to do!

How to trust that a virtual assistant is actually doing what you paid them to do

startTime durationTime text
00:00:00 00:00:04 in this video i'm going to cover really
00:00:01 00:00:07 briefly how to make sure that your vas
00:00:04 00:00:09 and the people that you hire are
00:00:07 00:00:11 actually productive and doing the jobs
00:00:09 00:00:13 that you're hiring them for right
00:00:11 00:00:14 there's really two ways to do that i'm
00:00:13 00:00:16 going to touch on them here in this
00:00:14 00:00:18 video but this is kind of a cautionary
00:00:16 00:00:19 tale because one of the best things and
00:00:18 00:00:21 i've toked about this in previous
00:00:19 00:00:23 videos that i've done to scale my actual
00:00:21 00:00:25 drop shipping business
00:00:23 00:00:27 is to hire other people obviously and
00:00:25 00:00:29 leverage their time right
00:00:27 00:00:31 now there's two ways to basically
00:00:29 00:00:34 approach it the first is to pay someone
00:00:31 00:00:35 based on productivity and for example
00:00:34 00:00:38 one of the ways that i pay one of my
00:00:35 00:00:40 va's is based on listings right so i pay
00:00:38 00:00:42 them for how many listings they actually
00:00:40 00:00:43 get up within the parameters that i set
00:00:42 00:00:45 right
00:00:43 00:00:47 that's really easy because it's easy to
00:00:45 00:00:49 kind of trap that kpi and be like okay
00:00:47 00:00:52 they did this amount of listings i pay
00:00:49 00:00:54 them x list and x per listing and i can
00:00:52 00:00:55 track all that back in data right like i
00:00:54 00:00:58 track like okay they did 50 today or
00:00:55 00:01:00 they did 100 so i owe them x and for
00:00:58 00:01:01 every time i pay them you know
00:01:00 00:01:04 to do x
00:01:01 00:01:06 i do y on that day so it's pretty
00:01:04 00:01:08 profitable right now obviously what
00:01:06 00:01:10 they're listing that day might not sell
00:01:08 00:01:11 right then and you might get sales from
00:01:10 00:01:13 like past days that they maybe didn't
00:01:11 00:01:15 list but it's just an easy way to track
00:01:13 00:01:16 it's an easy way to make sure that
00:01:15 00:01:19 they're doing the job you're paying them
00:01:16 00:01:20 to do and it keeps it really simple
00:01:19 00:01:21 right
00:01:20 00:01:23 but what if you're doing like most
00:01:21 00:01:24 people recommend and you're actually
00:01:23 00:01:26 doing you know paying someone for their
00:01:24 00:01:28 time right whether it's three dollars an
00:01:26 00:01:29 hour five dollars an hour fifteen
00:01:28 00:01:31 dollars an hour you know from someone in
00:01:29 00:01:33 the us or whatever it is how do you
00:01:31 00:01:35 track that person if they're doing it
00:01:33 00:01:37 remotely and they're not actually like
00:01:35 00:01:39 working in an office or with you
00:01:37 00:01:42 directly how do you make sure that
00:01:39 00:01:44 they're actually doing the things
00:01:42 00:01:48 that you're paying them to do right
00:01:44 00:01:49 and so i've probably tried to hire
00:01:48 00:01:51 i don't know four or five people now
00:01:49 00:01:53 it's nothing crazy the one dude's
00:01:51 00:01:54 actually killing it the other person
00:01:53 00:01:57 does like kind of sporadic work but they
00:01:54 00:01:59 do good work and one of the people that
00:01:57 00:02:02 i actually hired did good a good job a
00:01:59 00:02:04 couple of times but i kept running into
00:02:02 00:02:06 issues where they were doing product
00:02:04 00:02:07 research for me for amazon specifically
00:02:06 00:02:08 and
00:02:07 00:02:10 one night they would do like because
00:02:08 00:02:11 obviously they live in like a different
00:02:10 00:02:13 country so it's a different time zone
00:02:11 00:02:15 zone so i'd set it up for them and one
00:02:13 00:02:16 night they'd absolutely kill it and be
00:02:15 00:02:17 like wow like that was worth the money
00:02:16 00:02:19 that i paid for them it seems like they
00:02:17 00:02:21 did a good job right and the next night
00:02:19 00:02:22 it would be like well they didn't really
00:02:21 00:02:24 it doesn't seem like they really got any
00:02:22 00:02:26 leads like maybe it was just unlucky but
00:02:24 00:02:28 like it really doesn't seem like they
00:02:26 00:02:30 put the work in or got any like even
00:02:28 00:02:32 close to the results that i was asking
00:02:30 00:02:34 or expecting of them
00:02:32 00:02:36 and they claim that they work x amount
00:02:34 00:02:36 of time or they did x amount of work
00:02:36 00:02:38 right
00:02:36 00:02:41 and so i had to kind of figure out like
00:02:38 00:02:43 okay if i'm paying this person per hour
00:02:41 00:02:44 and i'm not sitting there watching them
00:02:43 00:02:45 because obviously that defeats the
00:02:44 00:02:47 purpose of hiring for someone else's
00:02:45 00:02:48 time and i'm not sitting there and
00:02:47 00:02:49 watching them to make sure that they're
00:02:48 00:02:51 doing the work that they're saying that
00:02:49 00:02:54 they're doing and i need to just trust
00:02:51 00:02:56 that they are how can i verify that and
00:02:54 00:02:58 so what i did is i went out and i found
00:02:56 00:02:59 a software it's called inner guard it's
00:02:58 00:03:01 interguard software you can install it
00:02:59 00:03:03 on your computer it's very very easy i
00:03:01 00:03:05 forget how much it costs a month um
00:03:03 00:03:07 depending on like the computer that you
00:03:05 00:03:08 actually have it might be
00:03:07 00:03:10 i forget the actual amount i might want
00:03:08 00:03:12 to check that i want to say it's like 90
00:03:10 00:03:13 a year or something per computer right
00:03:12 00:03:15 so like if you have somebody signing
00:03:13 00:03:17 into splashtop which is the software
00:03:15 00:03:19 that i recommend i've covered that in a
00:03:17 00:03:22 past video i will do a full tutorial on
00:03:19 00:03:24 splashtop coming in in a video very very
00:03:22 00:03:26 soon it's on my list of things to do um
00:03:24 00:03:27 but basically splashtop just lets them
00:03:26 00:03:29 remote into your computer so that they
00:03:27 00:03:31 don't need a vpn they don't need any of
00:03:29 00:03:32 this software if you're using specific
00:03:31 00:03:34 software they can remote into your
00:03:32 00:03:36 computer
00:03:34 00:03:37 and use all the stuff on your computer
00:03:36 00:03:39 your ip address the software you've
00:03:37 00:03:41 already paid for et cetera et cetera
00:03:39 00:03:43 right and so if you also install inner
00:03:41 00:03:46 guard on there what it basically does is
00:03:43 00:03:48 it tracks their productivity using an
00:03:46 00:03:50 algorithm based on the time that they're
00:03:48 00:03:52 working right so you don't need to
00:03:50 00:03:53 basically ask them like oh how many
00:03:52 00:03:55 hours did you work today right oh you
00:03:53 00:03:57 worked five i'll pay you for five but
00:03:55 00:03:59 then you have no way of verifying if
00:03:57 00:04:02 they actually worked for five hours or
00:03:59 00:04:04 three hours or 20 hours or whatever
00:04:02 00:04:06 right and so what inner guard basically
00:04:04 00:04:08 does is i use it to compare what they
00:04:06 00:04:10 said that they worked and their
00:04:08 00:04:13 productivity in those hours right it
00:04:10 00:04:15 uses an algorithm to track their clicks
00:04:13 00:04:17 their like their mouse movement and
00:04:15 00:04:19 mouse patterns how many pages they view
00:04:17 00:04:21 you know per hour et cetera et cetera so
00:04:19 00:04:23 it tracks all those things and gives
00:04:21 00:04:26 them a productivity score and basically
00:04:23 00:04:28 feeds back to you the amount of hours
00:04:26 00:04:30 they are actually productive and working
00:04:28 00:04:31 the amount of hours that they were or
00:04:30 00:04:34 like partial hours like maybe it's like
00:04:31 00:04:35 37 minutes that they were like idle or
00:04:34 00:04:37 like semi-working
00:04:35 00:04:39 two hours that they were fully
00:04:37 00:04:40 productive and you know the cape based
00:04:39 00:04:42 on like the kpis that you set
00:04:40 00:04:44 and like three hours that they really
00:04:42 00:04:45 weren't doing anything and the computer
00:04:44 00:04:47 was kind of just sitting there stagnant
00:04:45 00:04:49 and like maybe they changed the page or
00:04:47 00:04:51 two right and so it's a really
00:04:49 00:04:52 revolutionary at least in my business
00:04:51 00:04:55 software because i don't need to
00:04:52 00:04:56 actually go ahead and verify myself and
00:04:55 00:04:58 watch them to make sure that they're
00:04:56 00:05:00 doing what they say they're doing this
00:04:58 00:05:01 software's tracking all that for for me
00:05:00 00:05:04 and basically feeding back a
00:05:01 00:05:06 productivity score based on that person
00:05:04 00:05:07 and from that information i can verify
00:05:06 00:05:09 whether they're not actually you know
00:05:07 00:05:10 whether i can trust them right whether
00:05:09 00:05:12 or not they're actually working the
00:05:10 00:05:15 hours or close to it i'm not like a
00:05:12 00:05:16 crazy stikler but for example the one
00:05:15 00:05:18 person this is why i got it said that
00:05:16 00:05:19 they worked eight hours one night which
00:05:18 00:05:21 isn't a big deal if i'm paying them you
00:05:19 00:05:23 know five dollars an hour or four
00:05:21 00:05:25 dollars an hour or whatever it's not
00:05:23 00:05:27 that much money but it's the trust it's
00:05:25 00:05:28 like if you extrapolate that over time
00:05:27 00:05:31 and they constantly say they're working
00:05:28 00:05:32 this time but like they're not you're
00:05:31 00:05:34 paying them for a job that they're not
00:05:32 00:05:36 doing right so i can track the trust
00:05:34 00:05:38 based on like if they say that they're
00:05:36 00:05:40 working five hours and the productivity
00:05:38 00:05:41 score is only for like three and a half
00:05:40 00:05:43 or four that's not that big of a deal
00:05:41 00:05:44 right but the one person told me that
00:05:43 00:05:47 they were working eight hours and then
00:05:44 00:05:48 they only showed productivity for 45
00:05:47 00:05:50 minutes of those eight hours and i was
00:05:48 00:05:52 like well something's not right here so
00:05:50 00:05:54 i kept verifying kept using the software
00:05:52 00:05:55 to verify and sure enough they clearly
00:05:54 00:05:57 weren't working what they said they were
00:05:55 00:05:58 doing and the results that they were
00:05:57 00:06:00 obviously producing weren't good either
00:05:58 00:06:02 right so it's easy to verify you know
00:06:00 00:06:03 the trust obviously if they're working
00:06:02 00:06:06 the hours that they say that they're
00:06:03 00:06:07 working it's easy to show like based on
00:06:06 00:06:08 a bunch of different people if you hire
00:06:07 00:06:11 a bunch of different people who's the
00:06:08 00:06:12 best who's the most productive who's
00:06:11 00:06:13 obviously giving you the results that
00:06:12 00:06:15 you're looking for would be the most
00:06:13 00:06:17 important but just kind of like a stop
00:06:15 00:06:19 gap and a good way to verify your
00:06:17 00:06:20 employees are actually doing what they
00:06:19 00:06:22 say that they're doing and they're
00:06:20 00:06:24 actually productive during the hours
00:06:22 00:06:26 that you're working or you're paying
00:06:24 00:06:28 them to work right so again it's called
00:06:26 00:06:30 inner guard software you can go ahead
00:06:28 00:06:32 and download i think it's a free trial
00:06:30 00:06:33 for like two weeks or like ten to seven
00:06:32 00:06:35 to ten days or something like that you
00:06:33 00:06:37 can try it out for free it's very very
00:06:35 00:06:39 good i highly recommend it and you don't
00:06:37 00:06:40 even need to go ahead and install it on
00:06:39 00:06:42 your own computer like you don't need to
00:06:40 00:06:44 set it up if you just message support
00:06:42 00:06:46 after you go through the free trial they
00:06:44 00:06:48 will literally remotely computer set it
00:06:46 00:06:50 all up for you and then you can verify
00:06:48 00:06:52 it and see how well it works over like
00:06:50 00:06:54 seven to ten days or like two weeks or
00:06:52 00:06:56 whatever during the trial and then
00:06:54 00:06:57 obviously decide for yourself if you
00:06:56 00:06:59 want to go ahead and pay for it in full
00:06:57 00:07:01 right highly recommend it it's been
00:06:59 00:07:03 revolutionary my business and obviously
00:07:01 00:07:05 like if you plan on scaling to any
00:07:03 00:07:06 certain degree and you're hiring
00:07:05 00:07:08 multiple employees it's going to be
00:07:06 00:07:10 revolutionary for you because then
00:07:08 00:07:12 you'll know that when you're paying
00:07:10 00:07:14 somebody for a task or for an hourly you
00:07:12 00:07:17 know job or something they're actually
00:07:14 00:07:18 getting results for what you're paying
00:07:17 00:07:20 them for okay
00:07:18 00:07:23 so hope this video helped let me know
00:07:20 00:07:24 your thoughts down in the description
00:07:23 00:07:26 let me know your thoughts down in the
00:07:24 00:07:28 comment section below and if you have
00:07:26 00:07:29 any questions just let me know as well
00:07:28 00:07:32 and i'll
00:07:29 00:07:32 see in the next one

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