I Lost $3,000 Dropshipping on Facebook Marketplace
Published on: December 1 2022 by Bryan Guerra
I Lost $3,000 Dropshipping on Facebook Marketplace
Table of Contents
I Lost $3,000 Dropshipping on Facebook Marketplace
| startTime | durationTime | text |
| 00:00:00 | 00:00:03 | facebook's actually down right now for |
| 00:00:02 | 00:00:05 | everybody that means i think instagram's |
| 00:00:03 | 00:00:07 | down whatsapp's down because that's what |
| 00:00:05 | 00:00:10 | i used to like message my va so i know |
| 00:00:07 | 00:00:11 | that that's down as well um so i thought |
| 00:00:10 | 00:00:13 | this is the perfect opportunity |
| 00:00:11 | 00:00:14 | obviously to make this video |
| 00:00:13 | 00:00:17 | i want to tok about facebook canceling |
| 00:00:14 | 00:00:19 | orders um and refunding customers now |
| 00:00:17 | 00:00:21 | i've briefly toked about this in the |
| 00:00:19 | 00:00:23 | past but it was different right in the |
| 00:00:21 | 00:00:25 | past what happened was i would notike |
| 00:00:23 | 00:00:27 | like in my sales history there would be |
| 00:00:25 | 00:00:29 | refunds on orders that like i never |
| 00:00:27 | 00:00:30 | issued before and what happened was like |
| 00:00:29 | 00:00:33 | facebook would just go ahead and |
| 00:00:30 | 00:00:35 | preemptively refund some of my customers |
| 00:00:33 | 00:00:36 | maybe because they asked for a refund or |
| 00:00:35 | 00:00:38 | they said it hadn't been delivered or |
| 00:00:36 | 00:00:40 | whatever right but they wouldn't cancel |
| 00:00:38 | 00:00:42 | any of my orders they would just like |
| 00:00:40 | 00:00:44 | refund a few of them here and there |
| 00:00:42 | 00:00:45 | after they were delivered after the |
| 00:00:44 | 00:00:47 | customer complained and not even tell me |
| 00:00:45 | 00:00:49 | that that was happening right |
| 00:00:47 | 00:00:50 | what happened today |
| 00:00:49 | 00:00:53 | i'm still a little bit pissed about |
| 00:00:50 | 00:00:55 | obviously um but i feel like i have |
| 00:00:53 | 00:00:57 | enough confidence going forward because |
| 00:00:55 | 00:00:59 | i've made enough money with marketplace |
| 00:00:57 | 00:01:01 | that like if i do this workaround it |
| 00:00:59 | 00:01:03 | will work still and obviously i'm gonna |
| 00:01:01 | 00:01:05 | keep for like like i don't even know |
| 00:01:03 | 00:01:08 | what the word is like keep going forward |
| 00:01:05 | 00:01:09 | with it um and uh you know use this kind |
| 00:01:08 | 00:01:12 | of workaround because i think it'll work |
| 00:01:09 | 00:01:13 | well right and so i've been seeing in |
| 00:01:12 | 00:01:15 | the facebook group a lot of different |
| 00:01:13 | 00:01:16 | people not just one facebook group like |
| 00:01:15 | 00:01:18 | a lot of facebook groups the shipping on |
| 00:01:16 | 00:01:19 | marketplace group and a number of other |
| 00:01:18 | 00:01:21 | like private facebook groups for courses |
| 00:01:19 | 00:01:23 | and around like shipping on marketplace |
| 00:01:21 | 00:01:25 | and like marketplace drop shipping and |
| 00:01:23 | 00:01:28 | i've seen a lot of people over the past |
| 00:01:25 | 00:01:29 | couple weeks basically say like um you |
| 00:01:28 | 00:01:31 | know facebook has refunded all their |
| 00:01:29 | 00:01:33 | customers or like horror stories about |
| 00:01:31 | 00:01:35 | like facebook canceling a bunch of |
| 00:01:33 | 00:01:36 | orders for you know shipments that |
| 00:01:35 | 00:01:38 | they've already gone ahead and processed |
| 00:01:36 | 00:01:39 | and now they're out like several |
| 00:01:38 | 00:01:41 | thousand dollars right |
| 00:01:39 | 00:01:42 | and i always kind of thought like |
| 00:01:41 | 00:01:43 | all right well there's something they're |
| 00:01:42 | 00:01:45 | not really probably telling you like |
| 00:01:43 | 00:01:47 | maybe there's something shady going on |
| 00:01:45 | 00:01:48 | there maybe there's something like you |
| 00:01:47 | 00:01:50 | know i i don't know like it never |
| 00:01:48 | 00:01:51 | happened to me so i didn't really think |
| 00:01:50 | 00:01:53 | anything of it i was just like all right |
| 00:01:51 | 00:01:55 | well it's one off with this person i've |
| 00:01:53 | 00:01:57 | faced suspensions before but even when i |
| 00:01:55 | 00:02:00 | was suspended like i'd still get in the |
| 00:01:57 | 00:02:02 | back end of my like through mobile like |
| 00:02:00 | 00:02:04 | i made that video before uh and like |
| 00:02:02 | 00:02:06 | input my tracking or process orders even |
| 00:02:04 | 00:02:07 | when suspended right like you wouldn't |
| 00:02:06 | 00:02:09 | get any new orders but they wouldn't |
| 00:02:07 | 00:02:11 | cancel your orders |
| 00:02:09 | 00:02:13 | that you had pending okay |
| 00:02:11 | 00:02:15 | but all that changed for me this morning |
| 00:02:13 | 00:02:16 | and so i can firsthand tell you that |
| 00:02:15 | 00:02:18 | they are going ahead and cancelling |
| 00:02:16 | 00:02:20 | random orders i don't know what caused |
| 00:02:18 | 00:02:22 | it i still haven't gotten any answered |
| 00:02:20 | 00:02:24 | answers a message support obviously i |
| 00:02:22 | 00:02:26 | doubt they'll give me any answers it's |
| 00:02:24 | 00:02:27 | probably a bot even if i do tok to a |
| 00:02:26 | 00:02:29 | person they usually give you some canned |
| 00:02:27 | 00:02:31 | response about like how they're not able |
| 00:02:29 | 00:02:34 | to give you any information about it |
| 00:02:31 | 00:02:36 | and so what basically happened was i was |
| 00:02:34 | 00:02:38 | walking my dog this morning and i |
| 00:02:36 | 00:02:40 | happened to look down at my phone and i |
| 00:02:38 | 00:02:41 | got like 50 concurrent notification |
| 00:02:40 | 00:02:43 | notifications about like facebook |
| 00:02:41 | 00:02:44 | canceled your order facebook canceled |
| 00:02:43 | 00:02:46 | your order facebook cancelled your order |
| 00:02:44 | 00:02:49 | facebook canceled your order and so |
| 00:02:46 | 00:02:51 | facebook had cancelled all of my current |
| 00:02:49 | 00:02:52 | orders that i some of them i hadn't even |
| 00:02:51 | 00:02:55 | processed yet so i wasn't losing |
| 00:02:52 | 00:02:56 | necessarily any money on that um and |
| 00:02:55 | 00:02:58 | some of them i had already processed |
| 00:02:56 | 00:03:00 | already obviously and i just hadn't |
| 00:02:58 | 00:03:03 | input the tracking for and it was about |
| 00:03:00 | 00:03:04 | probably like 50 to 60 orders currently |
| 00:03:03 | 00:03:06 | in my personal marketplace that were |
| 00:03:04 | 00:03:08 | sitting there pending right and so some |
| 00:03:06 | 00:03:09 | of them like i said i had already you |
| 00:03:08 | 00:03:11 | know processed the orders for and i'm |
| 00:03:09 | 00:03:13 | clearly just out the money now because i |
| 00:03:11 | 00:03:15 | can't cancel those orders uh and some of |
| 00:03:13 | 00:03:16 | them i hadn't processed yet but that was |
| 00:03:15 | 00:03:18 | probably only like 10 or 15 because this |
| 00:03:16 | 00:03:20 | is like in between like last night and |
| 00:03:18 | 00:03:21 | this morning right |
| 00:03:20 | 00:03:23 | so i'm probably out i haven't even done |
| 00:03:21 | 00:03:25 | the math i've been too annoyed at it |
| 00:03:23 | 00:03:27 | this morning obviously i had a process |
| 00:03:25 | 00:03:28 | orders for my facebook shop i had to |
| 00:03:27 | 00:03:31 | process a lot of amazon orders i had to |
| 00:03:28 | 00:03:32 | set my one va up although |
| 00:03:31 | 00:03:34 | he can't even do anything now because |
| 00:03:32 | 00:03:35 | facebook's down just in general like you |
| 00:03:34 | 00:03:37 | can't even log into facebook you can't |
| 00:03:35 | 00:03:39 | log on to facebook shops like you can't |
| 00:03:37 | 00:03:41 | or business. facebook you can't log into |
| 00:03:39 | 00:03:43 | instagram you can't log into whatsapp |
| 00:03:41 | 00:03:45 | right now facebook's down right |
| 00:03:43 | 00:03:47 | but i just wanted to kind of touch on |
| 00:03:45 | 00:03:48 | this um because it is happening it just |
| 00:03:47 | 00:03:50 | happened to me and obviously that |
| 00:03:48 | 00:03:53 | completely shatters my confidence going |
| 00:03:50 | 00:03:55 | forward about using personal marketplace |
| 00:03:53 | 00:03:57 | i've never seen this happen on shops yet |
| 00:03:55 | 00:03:59 | i haven't really had any problems on |
| 00:03:57 | 00:04:01 | shops yet this is just me i have seen |
| 00:03:59 | 00:04:04 | other people have problems with shops i |
| 00:04:01 | 00:04:05 | have not this is the first major problem |
| 00:04:04 | 00:04:08 | obviously outside of like getting |
| 00:04:05 | 00:04:10 | suspended on facebook marketplace like |
| 00:04:08 | 00:04:12 | randomly for no reason but this is a |
| 00:04:10 | 00:04:14 | major problem right if they can't fix |
| 00:04:12 | 00:04:17 | this going forward i'm gonna have to |
| 00:04:14 | 00:04:19 | probably like re-think how much i'm |
| 00:04:17 | 00:04:21 | suggesting this to people because like |
| 00:04:19 | 00:04:23 | the worst case scenario is like okay i |
| 00:04:21 | 00:04:24 | tell somebody new like you can go on |
| 00:04:23 | 00:04:26 | marketplace and make a lot of money drop |
| 00:04:24 | 00:04:28 | shipping because you absolutely can |
| 00:04:26 | 00:04:29 | right and i can i made you know i don't |
| 00:04:28 | 00:04:31 | even know what it was like almost 11 |
| 00:04:29 | 00:04:33 | grand last month drop shipping on |
| 00:04:31 | 00:04:35 | marketplace and shops just last month |
| 00:04:33 | 00:04:36 | profit wise right so you can but one of |
| 00:04:35 | 00:04:38 | the worst things and i have friends that |
| 00:04:36 | 00:04:40 | i suggested this to |
| 00:04:38 | 00:04:43 | would be like me to tell somebody to get |
| 00:04:40 | 00:04:44 | started them having like 50 to 100 |
| 00:04:43 | 00:04:46 | processed orders and like i'm not saying |
| 00:04:44 | 00:04:48 | like i can afford to lose like three |
| 00:04:46 | 00:04:50 | grand on it but i kind of can but if it |
| 00:04:48 | 00:04:52 | was like one of my friends that like had |
| 00:04:50 | 00:04:54 | a bunch of processed orders or one of |
| 00:04:52 | 00:04:55 | you guys that like had a bunch of orders |
| 00:04:54 | 00:04:57 | that like they'd already processed but |
| 00:04:55 | 00:04:58 | hadn't put shipping in and facebook just |
| 00:04:57 | 00:05:01 | went ahead and canceled those orders |
| 00:04:58 | 00:05:02 | randomly out of like some weird like uh |
| 00:05:01 | 00:05:04 | seller or buyer protection like they |
| 00:05:02 | 00:05:06 | always say whatever that is and |
| 00:05:04 | 00:05:08 | like that email that they give you like |
| 00:05:06 | 00:05:10 | i'd be horrified like one of my friends |
| 00:05:08 | 00:05:11 | or like one of my students would lose a |
| 00:05:10 | 00:05:14 | thousand dollars or like a couple |
| 00:05:11 | 00:05:15 | hundred bucks at minimum or even like up |
| 00:05:14 | 00:05:17 | to a couple grand i've seen some people |
| 00:05:15 | 00:05:18 | in facebook groups post about like |
| 00:05:17 | 00:05:20 | losing five to ten grand on those and |
| 00:05:18 | 00:05:22 | granted i haven't done the numbers it's |
| 00:05:20 | 00:05:25 | probably for me like anywhere from like |
| 00:05:22 | 00:05:26 | i don't know like 2 grand profit 1500 |
| 00:05:25 | 00:05:28 | profit again i'm just kind of estimating |
| 00:05:26 | 00:05:29 | in my mind i haven't gone ahead and |
| 00:05:28 | 00:05:30 | looked at the actual numbers yet because |
| 00:05:29 | 00:05:32 | i've been too annoyed and it just |
| 00:05:30 | 00:05:33 | happened this morning and the only |
| 00:05:32 | 00:05:35 | reason i'm making this video is because |
| 00:05:33 | 00:05:36 | i have like a whole in my business right |
| 00:05:35 | 00:05:38 | now we're like |
| 00:05:36 | 00:05:39 | taking a deep breath it happened this |
| 00:05:38 | 00:05:41 | morning and obviously i can't log into |
| 00:05:39 | 00:05:42 | facebook or shops to process any of |
| 00:05:41 | 00:05:44 | those orders so like i just have a |
| 00:05:42 | 00:05:46 | little bit of time on my hands right now |
| 00:05:44 | 00:05:48 | before obviously i get back into it so i |
| 00:05:46 | 00:05:49 | just wanted to bring this to light um it |
| 00:05:48 | 00:05:52 | is you know |
| 00:05:49 | 00:05:53 | troubling to be quite frank um it's you |
| 00:05:52 | 00:05:56 | know if they can't fix this going |
| 00:05:53 | 00:05:57 | forward i'm really gonna struggle |
| 00:05:56 | 00:06:00 | suggesting using personal facebook |
| 00:05:57 | 00:06:01 | marketplace for a lot of people going |
| 00:06:00 | 00:06:04 | forward and so what i do want to |
| 00:06:01 | 00:06:05 | touch on is i i do want to do a work |
| 00:06:04 | 00:06:07 | around obviously |
| 00:06:05 | 00:06:08 | the way that i'm gonna suggest to people |
| 00:06:07 | 00:06:10 | going forward and the way that i'm gonna |
| 00:06:08 | 00:06:12 | do it with my own business is i'm not |
| 00:06:10 | 00:06:13 | gonna leave any orders pending now we're |
| 00:06:12 | 00:06:15 | just toking about personal facebook |
| 00:06:13 | 00:06:17 | marketplace uh with like your personal |
| 00:06:15 | 00:06:19 | profile right like i haven't not seen |
| 00:06:17 | 00:06:22 | this issue with shops yet knock on wood |
| 00:06:19 | 00:06:24 | cross your fingers everything else um |
| 00:06:22 | 00:06:26 | so what i'm gonna do is when i'm |
| 00:06:24 | 00:06:28 | processing orders now instead of leaving |
| 00:06:26 | 00:06:30 | them pending there and waiting for me to |
| 00:06:28 | 00:06:32 | get the actual shipping i'm gonna create |
| 00:06:30 | 00:06:33 | an entirely new column in my spreadsheet |
| 00:06:32 | 00:06:35 | right like i used to just have a |
| 00:06:33 | 00:06:37 | tracking number and i input the tracking |
| 00:06:35 | 00:06:39 | number if it was like a tracking number |
| 00:06:37 | 00:06:41 | that was like from overseas or maybe an |
| 00:06:39 | 00:06:44 | amazon tracking number or something like |
| 00:06:41 | 00:06:46 | that that wasn't fedex ups uh or um |
| 00:06:44 | 00:06:48 | the post office then i'd obviously use |
| 00:06:46 | 00:06:50 | oa genius right |
| 00:06:48 | 00:06:52 | and so what i'm gonna do now is i'm |
| 00:06:50 | 00:06:54 | going to immediately use an oa genius |
| 00:06:52 | 00:06:56 | tracking number so that none of my |
| 00:06:54 | 00:06:57 | orders are pending so that god forbid |
| 00:06:56 | 00:06:59 | this ever happens again i don't have any |
| 00:06:57 | 00:07:00 | pending orders for facebook to cancel |
| 00:06:59 | 00:07:02 | okay |
| 00:07:00 | 00:07:04 | now the issue with that going forward |
| 00:07:02 | 00:07:05 | obviously that's beneficial because you |
| 00:07:04 | 00:07:06 | know you can mark those over shift and |
| 00:07:05 | 00:07:08 | then you don't have to worry about them |
| 00:07:06 | 00:07:10 | getting canceled in the future |
| 00:07:08 | 00:07:13 | the issue with that is you're not able |
| 00:07:10 | 00:07:14 | to actually change your shipping uh your |
| 00:07:13 | 00:07:17 | tracking numbers anymore on facebook |
| 00:07:14 | 00:07:19 | marketplace so once they're in there you |
| 00:07:17 | 00:07:21 | might go you might face some issues with |
| 00:07:19 | 00:07:22 | like people messaging you and being like |
| 00:07:21 | 00:07:24 | hey this is the wrong tracking number i |
| 00:07:22 | 00:07:26 | got my package it's still you know you |
| 00:07:24 | 00:07:28 | but the tracking's still going to be |
| 00:07:26 | 00:07:30 | delivered like a week from now right or |
| 00:07:28 | 00:07:31 | hey this you know my package says it's |
| 00:07:30 | 00:07:33 | delivered and obviously it hasn't been |
| 00:07:31 | 00:07:34 | delivered yet because you're using an oa |
| 00:07:33 | 00:07:37 | genius tracking number and there's no |
| 00:07:34 | 00:07:39 | way to get an estimate on that right |
| 00:07:37 | 00:07:41 | away usually |
| 00:07:39 | 00:07:42 | if you just ordered it right so what i'm |
| 00:07:41 | 00:07:44 | gonna plan on doing is i'm gonna input a |
| 00:07:42 | 00:07:46 | tracking number with oa genius |
| 00:07:44 | 00:07:48 | immediately as far out to that city as |
| 00:07:46 | 00:07:49 | possible so maybe that's a week from now |
| 00:07:48 | 00:07:50 | maybe that's a week and a half and then |
| 00:07:49 | 00:07:53 | just deal with the messaging |
| 00:07:50 | 00:07:54 | ramifications of it later and then put |
| 00:07:53 | 00:07:55 | the actual tracking number when i |
| 00:07:54 | 00:07:57 | actually get it in my spreadsheet so if |
| 00:07:55 | 00:07:59 | i get a message from the customer i will |
| 00:07:57 | 00:08:01 | then message them the actual tracking |
| 00:07:59 | 00:08:02 | number okay so the only time you're |
| 00:08:01 | 00:08:04 | really going to run into an issue with |
| 00:08:02 | 00:08:06 | that is |
| 00:08:04 | 00:08:07 | obviously if the customer says it's not |
| 00:08:06 | 00:08:09 | been delivered but that's always been in |
| 00:08:07 | 00:08:09 | the case anyway and that doesn't matter |
| 00:08:09 | 00:08:12 | okay |
| 00:08:09 | 00:08:15 | or if obviously your tracking number |
| 00:08:12 | 00:08:17 | doesn't get delivered your your uh |
| 00:08:15 | 00:08:19 | package doesn't get delivered before the |
| 00:08:17 | 00:08:20 | tracking number that you input uh |
| 00:08:19 | 00:08:22 | obviously comes to life right so then |
| 00:08:20 | 00:08:23 | that will be an issue from the buyer but |
| 00:08:22 | 00:08:25 | then you can message them the actual |
| 00:08:23 | 00:08:27 | tracking number uh in and of itself okay |
| 00:08:25 | 00:08:29 | when you actually get it and the last |
| 00:08:27 | 00:08:31 | thing is like if you do and i've toked |
| 00:08:29 | 00:08:33 | about this before like god forbid like |
| 00:08:31 | 00:08:34 | you you order something drop ship uh |
| 00:08:33 | 00:08:36 | like drop shipping now and it gets |
| 00:08:34 | 00:08:38 | delivered to the buyer in like three |
| 00:08:36 | 00:08:40 | days but the oa genius tracking number |
| 00:08:38 | 00:08:41 | says it will be delivered in like a week |
| 00:08:40 | 00:08:43 | that usually isn't an issue because the |
| 00:08:41 | 00:08:45 | buyer is usually happier happy that they |
| 00:08:43 | 00:08:47 | got it a lot faster than the tracking |
| 00:08:45 | 00:08:48 | estimated so that's not really going to |
| 00:08:47 | 00:08:49 | be an issue most of the time although |
| 00:08:48 | 00:08:52 | that just means your payment will be |
| 00:08:49 | 00:08:53 | slightly delayed but a delayed payment |
| 00:08:52 | 00:08:55 | even if it's delayed like a couple days |
| 00:08:53 | 00:08:57 | to another to a week it's a lot better |
| 00:08:55 | 00:08:59 | than risking a cancelled order because |
| 00:08:57 | 00:09:01 | god knows what facebook's uh doing right |
| 00:08:59 | 00:09:02 | now with these cancelled orders okay so |
| 00:09:01 | 00:09:04 | this was a little bit of a rant that's |
| 00:09:02 | 00:09:05 | how i plan on handling and going forward |
| 00:09:04 | 00:09:08 | i'm a little bit annoyed about it |
| 00:09:05 | 00:09:10 | a little bit worried now um you know |
| 00:09:08 | 00:09:11 | because i it actually happened to me so |
| 00:09:10 | 00:09:12 | now that means that it could potentially |
| 00:09:11 | 00:09:14 | happen to my students to my friends that |
| 00:09:12 | 00:09:16 | i've suggested this to and i don't want |
| 00:09:14 | 00:09:17 | it to happen to you okay so just a |
| 00:09:16 | 00:09:19 | little word of caution wanted to touch |
| 00:09:17 | 00:09:22 | on it in this video today hope it helps |
| 00:09:19 | 00:09:24 | guys um what i would suggest is using oa |
| 00:09:22 | 00:09:27 | genius tracking numbers for every order |
| 00:09:24 | 00:09:31 | now and not leaving them pending just in |
| 00:09:27 | 00:09:31 | case facebook decides to do this to get |
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