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interview shopify harley finkelstein os instagram

Published on: January 7 2023 by pipiads

In a recent interview, Shopify President discusses the company's outlook and how it has managed to buck the trend in a tough retail environment. The interview covers topics such as Shopify's merchant services, revenue growth, operating discipline, and future plans.

Key Points:

- Shopify is not just an e-commerce provider or retail partner, but also a logistics and advertising partner for merchants.

- Shopify's merchant services attach rate is the amount of services and value that the company creates for merchants.

- The company's revenue came in at $1.4 billion, up 22% year on year.

- Shopify has given up more than $4 billion in cash advance and loans for merchants.

- The company has seen a 2.14% working solutions at Tatura in Q3, up from 1.98% in Q2.

- Investors see Shopify as a long-term durable company.

- The direct-to-consumer business model operates better in an inflationary economy than a third-party reseller model.

- Shopify is developing an end-to-end logistics network to provide an anticipated delivery date with certainty to consumers.

- The company has partnerships with Flexport and Six River Systems to build its logistics network.

- Shopify saw a 35% increase year on year of GMV on point of sale.

- Larger merchants are replacing their entire point of sale systems with Shopify.

- Shopify won Merchant of Rs who replaced it in 175 locations.

- The company is scaling up around shop and developing point of sale pro to help larger retailers replace and modernize their in-store experience.

- The idea is to provide consumers with one set of information, customer data, and inventory, regardless of where they buy.

Shopify is a company that has managed to stand out in a tough retail environment. With its merchant services attach rate, revenue growth, operating discipline, and plans for an end-to-end logistics network, the company is well-positioned for the future. Shopify is also focusing on providing consumers with a seamless shopping experience, whether they buy online or in-store, with one set of information, customer data, and inventory. Investors see Shopify as a long-term durable company, and the company's outlook remains positive.

S1 E11 Pt 2: Harley Finkelstein Talks Shopify Fulfillment

Welcome to Limited Supply, the place where we give you a refreshingly real take on what D2C is really like. Your hosts are Nick and Moyes, and in today's episode, we'll be discussing the changes in the eCommerce industry and how Shopify is helping merchants navigate them.

Main Points:

1. The Challenges of iOS 14.5

- The shift towards staple items instead of luxury items

- Targeted advertising becoming more challenging

- The return of physical retail

2. The Growth of eCommerce

- Cohort analysis as a key factor in Shopify's success

- The growth of eCommerce as a percentage of retail

- The rise of omnichannel

3. Shopify's Role in Supporting Merchants

- Shopify's acquisition of Deliver

- Marketing strategies to help merchants navigate changes

- How Shopify helps merchants adapt to the changing eCommerce landscape

In conclusion, the eCommerce industry is constantly evolving, and Shopify is at the forefront of supporting merchants in navigating these changes. By staying agile and adapting to new trends and challenges, Shopify and its merchants are well-positioned for success in the years to come.

Consumers are being more intentional with their purchases, says Shopify Pres. Harley Finkelstein

Shopify's President, Harley Finkelstein, was recently interviewed about the current state of commerce during the holiday season. Here are some of the key takeaways from the interview:

- Harley Finkelstein is the President of Shopify.

- Black Friday and Cyber Monday are like the Super Bowl for Shopify.

- This year's holiday season seems to be less frantic than previous years.

Key Points:

- Global commerce can be seen happening in real-time across the Shopify platform.

- This Black Friday and Cyber Monday season is less frantic and more stable than last year.

- The average cart price is up to $109, but shoppers are being more intentional and looking for the highest quality for the best value.

- The top trending products right now are in the categories of health and beauty, home and garden, and multi-purpose cooking pans.

- Shoppers are buying from the brands they love the most, but also looking for discounts from those brands.

- Inflation is affecting consumer behavior and purchase decisions, leading shoppers to be more intentional and focused on the brands they love.

- The future of retail is retail everywhere, with brands opening up online and physical stores, and selling across social media platforms.

- This year's holiday season is shaping up to be less frantic and more stable than previous years, with shoppers being more intentional and focused on the brands they love.

- Brands are investing in building direct-to-consumer relationships and selling across various channels to reach their consumers.

Shopify president Harley Finkelstein on TikTok partnership

In today's retail landscape, merchants need to be wherever their customers are to build a successful brand. This means they have to grow their social presence and create a seamless connection between content, community, and commerce. With the launch of TikTok Shopping, Shopify is bringing a new in-app shopping experience to TikTok, giving merchants a new way to reach hundreds of millions of engaged users.

Benefits of TikTok Shopping:

- Merchants can tag products organically without running a paid campaign, reaching audiences through organic discovery.

- Social commerce on Shopify has already grown about 76% from February 2020 to February 2021.

- Consumers, creators, makers, and brands will love the new shopping experience.

- Shopify merchants can now monetize across more services and channels, reaching a creator economy estimated to be about 50 million strong and worth about 100 billion dollars.

The Future of Retail:

The future of retail is not online or offline, on social or anywhere for that matter. It's all about consumer choice, and more and more, Shopify is building a retail operating system that allows for the future of retail to happen everywhere. Social commerce is becoming one of the fastest-growing set of sales channels and marketing channels for merchants, and consumers are choosing social commerce more and more.

Comparison with Chinese Companies:

Social commerce has long boomed in China, with live stream sales forecast to generate more than 130 billion dollars this year. Integrations where commerce is embedded into content will create more sales and traffic, as seen with the example of Kylie Cosmetics. Social commerce is still very early, but more and more, merchants are starting to sell across social media platforms, and consumers are beginning to do so at a much higher clip than ever before.

Shopify's launch of TikTok Shopping is a game-changer for merchants looking to reach hundreds of millions of engaged users. It's a great opportunity for creators, makers, and brands to monetize across more services and channels. With the future of retail happening everywhere, social commerce is becoming one of the fastest-growing set of sales and marketing channels, and consumers are choosing social commerce more and more.

The Future of Customer Experience in Ecommerce - Harley Finkelstein , the President of Shopify

Harley Finkelstein, Shopify's President, and a fellow Montrealer, is welcomed to the stage. They discuss their previous encounter on Dragon's Den and how Harley did not invest in Phil's beverage business. They move on to talk about e-commerce trends and the shift towards direct-to-consumer buying behavior.

Emerging Trends in E-commerce:

Harley highlights the shift in consumer buying preferences during the pandemic towards buying from small businesses and direct-to-consumer brands. This shift is taking away market share from larger retailers and is becoming a steady state in retail.

The Future of E-commerce:

Harley believes that the future of retail is direct-to-consumer and that omni-channel will become a standard practice. He emphasizes that the most successful businesses will be those that sell wherever their customers are.

Shopify's Product:

Shopify is not just an entrepreneurship platform but also one of the largest online retailers in America, second only to Amazon. They recently announced Shopify Audiences, a feature that helps businesses reach their target audience across multiple channels.

The future of e-commerce is direct-to-consumer and omni-channel, and businesses that sell wherever their customers are will be the most successful. Shopify is not just an entrepreneurship platform but also a significant player in e-commerce. Shopify Audiences is a new feature that helps businesses reach their target audience across multiple channels.

Harley Finkelstein, the 'power extrovert' head of Shopify, has some thoughts on the future of retail

Shopify is a tool that makes it easy to turn an idea into a business. It provides infrastructure for a small business from payment rates to shipping rates and technologies. Shopify reduces the barrier to success while still allowing for an independent business.

How to explain Shopify:

Shopify is a software tool that allows anyone to sell anything to anyone else around the world. It provides an entrepreneurial magic wand for anyone with an idea.

Direct-to-consumer model:

Direct-to-consumer is the way that retail is going, and it allows the brand to connect directly with the end consumer. It's an authentic and interesting relationship between the brand, entrepreneur, and the person buying from them.

Shopify's origin story:

Shopify was founded by Toby around 16 years ago when he was trying to sell snowboards on the internet. He was frustrated with the lack of options to build a beautiful, scalable, and easy-to-use online store. He created a software tool that allowed him to sell snowboards and other people started to ask if they could use it to sell their products too.

Starting a business on Shopify:

Starting a business on Shopify is easy and inexpensive. It democratizes entrepreneurship and reduces the cost of failure. You can effectively build a store on Shopify within an hour or two, and it's incredibly fun.

Toby and Harley's businesses:

Toby and Harley each have their own businesses on Shopify. Toby has a sock business, and Harley started a tea company during the pandemic to experience what it's like to start a business on Shopify in 2021.

Shopify provides the infrastructure for a small business and allows for a direct-to-consumer model. It's an easy and fun way to turn an idea into a business, and it democratizes entrepreneurship. Shopify's origin story started with Toby selling snowboards on the internet, and now it's the second-largest online retailer in America after Amazon.

Interview With Shopify COO, Harley Finkelstein - Adrian Morrison

Shopify CEO Explains Why the Platform is Winning in E-commerce

Adrian Morrison interviews the CEO of Shopify, discussing why Shopify is winning in the e-commerce market.

Why Shopify is Winning:

- Shopify is software built for entrepreneurs, by entrepreneurs.

- The company understands the struggles of internet entrepreneurs, and focuses on the needs of merchants and entrepreneurs.

- Shopify cares about the end consumer, but prioritizes merchants and entrepreneurs.

- The platform is easy to get started with, but offers solutions to complexities as businesses grow.

- Shopify allows entrepreneurs to build their own brand.

- The company is okay with not being a brand for consumers.

- E-commerce is not killing brick and mortar stores, but rather, consumer preference is changing.

- Retailers need to realize that e-commerce happens everywhere, and that they need to adapt to this change.

- The democratization of distribution has changed the retail landscape, and retailers need to justify their value add.

- Retail is about to experience more interesting changes in the next five years than in the last 130 years.

Shopify's success can be attributed to its focus on the needs of entrepreneurs, its ability to adapt to changing consumer preferences, and its willingness to let entrepreneurs build their own brand. The company's CEO believes that retail is about to experience significant changes in the coming years, and entrepreneurs who adapt to these changes will win in the long run.

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