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shopify apm

Published on: January 13 2023 by pipiads

Product managers play an essential role in startups today, working cross-functionally in both business and engineering to set strategies and roadmaps for products throughout their entire lifecycle.

What to look for in a Product Manager:

- Vision

- Ability to prioritize ruthlessly

- Ability to execute at a super high level

Interview with a Product Manager:

Will, a product manager, states that the most important thing for a product manager is to figure out what the customers need and how to build it. This involves meeting with customers, working with a wide-ranging team, and making sure the project runs smoothly and efficiently.

Favorite Products:

Will's favorite products include Linear, a competitor to JIRA, and Notion, a company wiki. He also uses his iPhone regularly.

Setting the Product Vision:

Gannon Hall, Chief Product Officer at Shopify, explains that his job is not to have the product vision, but to refine and expand upon it. He works to communicate the vision to the team and support and coach product managers to build and deliver the best products.

Product managers are vital figures in startups, working cross-functionally to set strategies and roadmaps for products throughout their entire lifecycle. They need to have a vision, prioritize ruthlessly, and execute at a super high level. The role involves figuring out what the customers need, working with a wide-ranging team, and ensuring the project runs smoothly and efficiently. The Chief Product Officer plays a crucial role in refining and expanding upon the product vision and supporting and coaching product managers to build and deliver the best products.

Product Management Interview with Mark Dunkley, Shopify PM

Mark Dunkley: From Product Manager to Design Project Leader at Shopify

Mark Dunkley joined Shopify as a product manager in 2009 when the company had only ten employees. He has witnessed the growth of the startup into a much larger company, and now he leads one of the design projects. In this interview, he shares his experience and insights into product management and design.

Roles Before Product Management:

When Dunkley joined Shopify, the roles were loosely defined. He was the first designer hired by the co-founder, Daniel. Before that, he worked as a freelancer and had some small projects featured on Shopify's website.

Importance of Technical Knowledge:

Dunkley is technical and has experience with design, HTML, CSS, and JavaScript. However, he believes that a product manager does not necessarily have to be technical to add value to the team. It depends on the project, and being too technical can be a burden. He emphasizes that the most important thing for a product manager is to be a mentor and provide resources to the team.

Transferable Skills:

Dunkley thinks that being a product manager, designer, or entrepreneur requires a similar care for the user experience. The skills are transferable, especially time management and establishing a roadmap. Prioritization is also important, and communication between different teams is crucial.

Mark Dunkley's experience as a product manager at Shopify and as a founder of two companies has given him valuable insights into product management and design. He emphasizes the importance of being a mentor, providing resources, and prioritizing tasks. Technical knowledge is helpful, but not necessary.

Why I got Fired From Shopify | Danielle McAllister

Hey everyone, it's Danielle and today's video is going to be a bit different. I want to talk about why I no longer work for Shopify and the experience I had while I was working there.

Why I Don't Work for Shopify Anymore:

- Got fired from Shopify or let go

- Still love Shopify as a company and product

- Was a customer service representative

- Had a 90% smile rating

- Disagreements with team lead

- Differences in opinions and sharing suggestions

- Private messages asking not to help team members openly

- Frustration with solutions provided by team lead

- Pushing for lower handle time

- No other solutions provided by team lead

- Berating outliers

- Coaching sessions resulted in tears

- Suggestions were always shot down

- Other team members experienced similar treatment

Overall, my experience at Shopify was not a positive one due to disagreements with my team lead and the way he ran the team. Despite this, I still have a love for Shopify as a company and product. It's important to remember that not every work experience is perfect and it's okay to move on from a job if it's not a good fit.

Path to Product Management - Part 2 | How to Navigate a Career in PM | Ex-APM at Salesforce, Shopify

Exploring and Flexing Your Skills: A Product Manager's Journey

As a product manager, one doesn't need to have their career set in stone. It's okay to explore and find the area you're really happy and satisfied with. However, with every project, technical strengths and weaknesses come out.

Connecting Technical Concepts as a PM

With every project or product, technical strengths and weaknesses come out. For instance, on the mobile team, I had to focus more on databases and infrastructure. In contrast, with shopping, I'm data-driven because shopping data is everywhere. Therefore, every single experience and project requires different technical strengths and weaknesses.

Pursuing Further Studies

As a PM, one needs to learn about different fields and products. For example, I'm learning more about affiliate marketing through my job. Pursuing further studies like a master's in data science can help one dive deeper into specific topics that can ultimately help in their job.

Prepping for a Career in Product Management

Networking and building side projects are two things that can help one secure a career in product management. Attending hackathons, building an app or website, and leveraging your network can help recruiters see your potential.

In conclusion, product management is all about exploring different fields and products, connecting technical concepts, and learning continuously. Leveraging your network, building side projects, and pursuing further studies can help one excel in their career. Remember, nothing has to be set in stone.

Shopify Product Manager Creates Successful Business, 200K+ users $15K MRR in 9 months

- Bijan from One Product One Business podcast

- Discussing what makes a product successful

- Interviewing product managers who have turned their products into successful businesses

- Interviewing Curry, senior product manager at Shopify and founder of Meat Enhancement Suite

Problem Identification:

- Curry noticed pain points with Google Meet during lockdown

- Joined forces with co-founder Kiefer to develop a Chrome extension

- Researched the problem and saw an opportunity to combine existing solutions into one suite

- Built MVP in 1-2 weeks and soft launched

- Quickly saw a positive response and continued to improve based on user feedback

- Building a successful product involves identifying a problem and finding a solution

- Starting with your own pain points can lead to successful solutions

- Quick iteration and user feedback is key to success

Shopify Self Checkout on Samsung Kiosk

In this video, we will showcase all the features of the Shopify Kiosk application running on the Samsung Kiosk. We will cover everything from customizing the digital signage to payment and receipt printing.

Features:

1. Customizable digital signage with built-in digital signage system

2. Simple and intuitive layout for browsing collections and products

3. Ability to filter products by tags

4. Detailed product information and image gallery

5. Customizable banners for interactive and engaging content

6. Optional customer information collection for tracking orders

7. Email correction feature for accurate customer information

8. Secure payment processing and receipt printing

The Shopify Kiosk application running on the Samsung Kiosk offers a comprehensive and user-friendly self-checkout experience. With its customizable digital signage, intuitive layout, and secure payment processing, it is a perfect solution for retailers looking to improve their customers' shopping experience.

Webinar: A 2021 Guide to Product Strategy by Shopify Sr PM, Lucia Cedron

Product strategy is an important aspect of product management that helps connect different parts of an organization and achieve company objectives. In this article, we will discuss what a product strategy is, why it is important, and how to create one.

What is a Product Strategy?

A product strategy is a system that defines what you want to achieve, provides context around the market dynamics you're working in, and determines the main opportunity areas you will dive into. It highlights the journey towards your product's ultimate vision and serves as the basis of your product roadmap.

Creating a Product Strategy:

To create a product strategy, you need to first develop research and gather inputs from across your organization. You'll also need to design processes and plan the product launch, taking into account the organization's culture and effective ways of communicating with stakeholders.

Why is a Product Strategy Important?

A product strategy helps bring focus, eliminates wasted effort, prioritizes tasks, and ensures alignment across the company. It also inspires collaboration, builds partnerships, and makes the process of saying no easier.

As a product manager, having a diverse background and exposure to different problems and areas of expertise can add value to your skill set. Developing a solid product strategy and roadmap is important for achieving company objectives and connecting different parts of an organization. By creating a good product strategy, you can bring focus, eliminate wasted effort, prioritize tasks, and ensure alignment across the company.

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