Shopify Email: Managing Your Subscriber List

if you want to be successful using any tiknology platform, it's important to learn the ins and outs of that program. hey, it's mikey at the hair business blueprint, and today i'm going to go over the shopify document email subscriber list management. i will also have a link in the description to this page so you can use it as a reference. i am guessing there are a few things in this video that you didn't know about, and if that's the case, let me know by leaving a comment with what new tip you learned. understanding how the shopify email list management app works is going to be crucial for your success selling hair wigs or really any product online. so let's go over the details. all right, i'm on the page: email subscriber list management and i promise you this is not going to be a boring video. there's a lot of gems, a lot of good nuggets in here, so stay with me. it's really important that you have a high level of understanding of all this to be really successful. so, email subscriber list management- they're gonna tok about. you know email to grow your business. a word of caution: only send emails to those opted in. it's actually illegal to send these types of emails to people that haven't opted into your email list. now i don't know about people going to jail or anything crazy for adding one person, but you never know, when you get that one crazy customer, that's gonna blow this whole thing up. so really keep it clean, really simple, and only send emails to people that accept marketing. so we're gonna go over a few things. here's the topics on this page. we're going to go through it and i'm going to show you within shopify, what all this means. so collecting email addresses from customers, we're going to start there. so basically, the first one is in the checkout settings. so when people are checking out, there's a little box to have people opt into your email. let me go ahead and show you where that is. so if you go to settings and then you go to checkout, we're going to scroll to the bottom here and you're going to see email marketing. now, shopify usually has this part checked, but what they don't usually have checked for you is the pre-select option. so if you select that and click save, what happens is, when people are going through your checkout, the check button is already hit. a lot of people won't uncheck it and they're going to go ahead and subscribe to your newsletter. so that's really, really important and a quick little trick. so that toks about it there: collecting them at checkout and how to do it now. collecting customer emails from your home page, that's another way to do it and i'm going to show you that here. so this is tequila bundles. you know just my demo site here. if you scroll to the bottom, i'm sure you've seen this before. you definitely want something a little better call to action, just than just newsletter. nobody is going to sign up for just a newsletter, okay. so what we're gonna do is go here and you can see under uh, if you're editing the site, you can see newsletter. here you can have newsletter. you can change this and say: get you know tips and updates. you know you probably want something better than that, but you know. just to show you where you would edit that, so that's under the home page editor. you go to the footer so as people click subscribe here, they're going to end up in the customers section of your website and you're going to be able to email them. okay, so that's really good. now there's import customer lists and we can go over here and you click import customers. now, if you're moving over from, say, a different shopify or a different platform like uh, squarespace, big cartel, go ahead, whatever. and you have a cut your own customer list. now you can import this customer list into shopify. okay, you can click download a sample and you're going to want to know what format they want you to upload this back into shopify. so if you open up that sample into google sheets or whatever spreadsheet, documentation or document program you use, it looks like this: so you have first name, last name email. those are the real important ones: first name, last name email. if you have their address information and phone number, you know that's always good to have. but this is basically: you fill this out, you would save this and then upload it back into the shopify system and then, once you do that, all these people are going to show up as your customers in your shopify store and then you can get it. segmentation and everything else which we're actually going to tok about role-based email addresses. so real quick. they're basically saying, if you have a lot of email addresses that are infoad or support at or service at, you may want to delete those, because a lot of times those are just going to a customer service team at a company or somewhere that it's not someone opening it up, right? so if it was mikey tequilabundlescom, then it's more likely that someone's going to open it up, open up the email and interact with it than if it was at info tequilabundlescom, because i'm not checking the customer service emails unless we have, you know, an emergency or something like that. so you know most of the customer service reps they're going to see it and they're going to exit out and just archive it real quick and not even bother opening it. so it's not worth sending to these people if they're not going to open it. okay, so will my email send to people that subscribe to my email marketing list? yes, if they, if they accept marketing. yes. if they don't accept marketing, no, the emails will not go to them and you just don't want to send them to them anyway because legally you're really not allowed to. okay. so the next one is: this is a good one, this is real important. this is why you're watching this video- email a specific group of customers. so this is important: that we can create a segmentation in the shopify customers list which will then import right over into the shopify email marketing program. okay, so let me show you real quick how we're gonna do that. so we're gonna go here and we have this. there's only me in here, so we're going to just do a basic filter, okay, so under filters you can do all sorts of different types of segmentations. so let's just say: amount spent is more than. um, you know, you could do more than a hundred dollars, five hundred dollars, a thousand dollars- that's how you can decide if it's a vip customer. uh, less than this amount. so let's just say less than a dollar, and i'm just doing this as an example. you can basically say people that have ordered 10 times, 20 times. you can create all sorts of segmentations and i'm going to show you how. so let's just say: anyone less than a dollar. because i'm less than a dollar, i'll make it less than 100 just to make it a little bit more interesting. okay, done, and then that is going to have me here, right, because i haven't spent any money on my own website. i'm going to click save filters and then this is going to be the less than one hundred dollars crowd, save filter. i'm in that less than hundred dollar crowd and then it's going to show up here. but let me show you something. if you go under marketing and campaigns and let's just say i go into one of these campaigns i was playing around with: uh, click on that edit activity. if i wanted to send this campaign, only the people that have spent under a hundred dollars. guess what? you now have that segmentation within your shopify group. so you want to be very, very strategic about how you are segmenting your customers and sending different messages, uh, within this system. so that gives you a huge advantage, because you don't want to send somebody that has spent ten thousand dollars, something about like hey, you haven't. you know, you're part of our list, you haven't placed an order with us. like if someone spent 10 grand and got an email with that message, they're going to be like what the heck? i'm probably one of your best customers. segmentation of the emails is going to be so crucial for your success so you can send the right customer base, the right email. okay, double opt-i.

SHOPIFY EMAIL MARKETING Tutorial for Beginners | How To Create & Send Email Campaigns for FREE

are you running a shopify store and you're looking to get started with email marketing? well, today i'm going to show you how you can simply create and send email campaigns with shopify's free app called shopify email. hey guys, stuart here, welcome along and thanks for joining me. if it's your first time here now, today, i'm going to help you learn the basics of email marketing, using shopify email to create and send email campaigns to your shopify audience. now, the shopify email app allows you to send up to 2500 emails per month completely for free, and then it's only one dollar for every 1000 emails you send after you reach the free limit. okay, so before we launch into our shopify store, consider subscribing if you haven't done so already or if you're new to this channel, and that way, you'll stay updated with actionable videos and tutorials designed to equip you with the skills, knowledge and tools to grow your small business online. and with that quick note, let's go ahead and get you up and running with shopify email marketing. [Music]. okay, so let's get started. what you want to do is log into your shopify store. here we are on our practike shopify store. then all you need to do is navigate over to apps. then, under apps, what we want to do is navigate over to customize your store, and here what we want to do is search for the free shopify email app by simply typing in shopify email and then come down and locate the shopify email app by shopify and then click on this app and, as you can see, the shopify email is email marketing made for e-commerce, and this email marketing app by shopify is ideal for those just getting started with email marketing. now, if we scroll down before we install the app, you can see the pricing down here. as you can see, it's free to install and, like i mentioned at the beginning of this tutorial, the first 2 500 emails per month are free. then it's just one dollar for every 1000 emails you send after you reach the 2500 email limit per month. so, again, this is an ideal email marketing app for small businesses just getting started with email marketing. it's also incredibly affordable. if you decide to send more than 2500 emails per month, okay, so let's scroll back up to the top and then click add app. then simply scroll down and click install app and just like that, we've successfully installed the shopify email app onto our shopify store and, as you can see, that's taken us here where we can create an email campaign. however, if you want to find your shopify app, all you need to do is navigate over to apps and then, under installed apps, come down and click shopify email. okay, so let's go ahead and create our first email campaign and send this email campaign to our shopify audience. simply click create an email and then, down here, we have email campaign templates that we can choose to build from now. these are based on specific goals that you want to achieve. for example, we've got product restok- sale announcement. we've got a blank template over here and if we scroll down, we have a product template- installments, new arrivals, upcoming events- and we can come down and view more if we like. however, for the purpose of today's tutorial, what we're going to do is select this pre-made template here. sale announcement: what we're going to do is create an email campaign that focuses on promoting a sale. so what we're going to do is click here and, if you like the look of the template you just selected, come down and click select. now it's important to note that only paid accounts can send email campaigns and your store needs to be open for at least two weeks, okay, so before we go ahead and customize the email template that we selected earlier. we need to add important information up here. so first we have two: who do you want to send this email campaign to? if we select here, we can send this email campaign to all our shopify subscribers. or we can come down and create a new group by simply clicking customer page and that's going to take you to the section where you can create a new subscriber group. this is if you want to create segments within your email list, within your audience. or we can come down and send this email campaign to those that have not yet purchased yet, but we have their email information. maybe all these subscribers got to the payment section on our shopify store and they didn't follow through with the purchase, so we might have their email. they just have not purchased yet and then down here we have returning, have purchased in the past, so maybe we want to send this email campaign to those that have already purchased products through our shopify store. now, over here, you can see that we have zero subscribers, because this is just a test account that we are using for the purpose of this tutorial. so, again, if you don't want to send this email campaign to any of these subscriber groups down here. for example, you don't want to send this email campaign to all your subscribers? then go ahead and create a new subscriber group from the customers page. so what we're going to do is keep all subscribers selected, then come down and add a subject. this is the first piece of text that your subscribers will see when they jump into their inbox and before they click on your email. so you want this to be compelling and attractive for people to click through to open your email. i'm going to add 50 off store wide and then come down to the preview text and here what we want to add is a summary of our email. i'm going to add bigger sale, 24 hours only, and then, once you've added your preview text, come down to from: this is where you want to add your email that you're sending from. this is what your subscribers will see when they open your email. you can also go ahead and click edit if you want to add a different email. okay, so now we're ready to customize the overall look of our email campaign. now you'll notike that your email campaign is broken down into block sections. now, with each of these block sections, you'll notike the option to delete the section. you can duplicate the section or navigate over to the left hand side and you can click here and drag each of these sections into another placement. now, if you want to edit any of the text sections on this email campaign, all you need to do is click on the section and then, for example, i could highlight this bit of text here and change that to 50 off store wide, and again i can come down here and change this text if i like and then, over on the right hand side, you can see some formatting options here. we can come down and change the style, change the font, the font size. we have other formatting options down here: text color, link color. we can change the alignment and also the background color. so, for example, i can change the background to, let's say, this, blue color here and i like the look of that. now, if i navigate up to the top and click on our logo here, which is fishing forever- now this whole section is a header- we can come down and we can change the store name to our logo. this is: if you have a logo, then that's going to replace the store name with your logo. so i recommend going ahead and doing that. if you have a logo? we don't, because this is just a test store. then again, we have the same formatting options down here. now, if we come down to add section, we can go ahead and add a new section and that's going to add a section above our footer of our email campaign. now, if i exit out of this one and let's say, for example, i wanted to add a new section below this section here, all i do is click this plus and then select the section that i want to add. now you can add a text section, a button, if you like, similar to shop. now here we can add a image, we can add a product and we can also add a gift card, discount and divider. now, because we don't have any products on the store, what i'm going to do is simply add an image by clicking image and then you can navigate over to the right hand side and you can upload an image and i'm going to select this image here and then come down and click open and just lik.

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How To Export Customer Lists In Shopify | 2021 METHOD

yo, what up guys? welcome to a brand new video on my channel. today we're looking at another shopify tutorial, so let's get straight into the video. so what we're looking at today is how to export your customers from your shopify dashboard. as you can see, i've created a beautiful shopify trial and, without further ado, let's get straight into the video. i'm in the shopify dashboard on the left side. we got all these options and all we are going to look at today is the customer tab. as you can see, i actually don't have any customers right now, so let's quickly create one. so, as you can see, i've created a quick customer in our store and if we are now going to, so if we go to customers, we now see we have created our customers. so let's say: this is our customer list and i want to export it. i want to use it for- look like- audiences on facebook or snapchat or google, or even remarketing, let's say, via email. i basically want my customer list, so what we're going to do is click right here on export, actually choose all customers. or, if you want to select a selection of customers, let's say you want to export only the customers that are subscribed to your email marketing status. just click right here on subscribe, click on export and select um one customer matching your search. well, if you have a lot of customers, uh, it will show up right here and um, you will have the option to actually choose for customers matching your search. so let's say i want to export the orders, or i mean the customers who are subscribed to the newsletter, i'll choose csv file, click on expert customers and it will be sent straight to the email and from there you can actually click on on the link that shopify has sent you and from there it will automatikally download and you can use the customer list in csv form. for all the other platforms, let's say facebook or google, you can actually export a lot of different filters. so let's say you want to export customers who have spent more than one one euro on your store, um, you just like that one. as you can see, there's like no customer at all that i spent over 1 euros. but if you have a lot of customers, it will filter out all those customers that have more, that spend more than a euro, and you can make like more valuable look-alike audiences, um on those other social media platforms, um, so that's basically it, um, that's how you export customers from shopify. if you've enjoyed this video, if this video was helpful, please don't forget to leave a like, subscribe, and i hope you have a great one. thank you.

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More Detail into Shopify Customer Management

Hey everybody, This is Ori from Astral Web, and I'm going to introduce to you a little more detail into management of customers in Shopify backend, with defaults, what you can do. So I've made a video or a few videos about general Shopify. I've kind of introduced them a little bit, but I want to go a little bit more detail to explain how you use it, mainly from customer service, but just as a management of customer. okay, So, first of all, what you want to do, go to the backend, click on Customers and you can see your customer grid, your customer you know list one by one, though, and all of your customers are here. You can see basic information, the customer name, any notes about them, amount of orders, the money spent over the lifetime, and you can also use your customer groups to filter. So what are customer groups? These are built-in customer groups that are set, But, in addition, what you can do is you can use the search box and the filters to make your own, and this I find extremely powerful for customer service and especially for marketing right. So, for example, if I want to send certain emails to customers that are very loyal- they've spent, you know, over thousands of dollars, I can make that. So, for example, I would go here, click on More filters, Amount spent and I would say, for example, over $1,000. I click on Done, now I can see all of mine. Now I don't have, because this is a demo site, but let's give you a better example here. So let's say I wanted to do, for example, all the customers that accept email newsletters. okay, So I'm going to click. that's how I did this. So now I can go here and I can click on Save filters and I can call them subscribers. And now that I did this, I can create many, many different types of groups And you can use them for just easy navigation and especially, apps can use these things to really enhance the functionality, or custom coding, if you want to do So. we've done very, very cool things with customer groups. You can make things like restricted areas on the website only for customer groups, like only special groups and customers can see things. you can make special promotions, different abandoned carts, a ton, a ton of things, mostly with external apps and coding, but it's really, really a powerful thing and I can't stress enough about this specific thing. right, Make a ton of groups, figure out what your business needs, how you want to work with your clients, with your customers, and then go and make these things. So this is a really powerful thing, right? So you have a few more filters here: tags and account status and of course you can search for names, right, Okay? So in addition to that, what you can do is you can actually add customers yourself. So typically, customers come to the website, they just register themselves. they do it. Sometimes you want to add customers. For example, someone has trouble adding their account. they might call you for customer service and say, "Hey, I want to, you know, register account for me" or other. So you just fill it up, right? So Janes, let's just call it Jane and then M, then Jane M. just do that and you can fill up all that basic information: the phone number, you know address. do they want to join the email newsletters? Let's say yes, All the address information. do you want to collect tax from them? And then these things are notes and tags are internal for the business, So customers don't see the notes about them. So if they were calling customer service all the time and annoying us, you might say: you know they like to tok a lot on the phone. Be careful, right For your customer service Or whatever it might be. They're very loyal and super nice, hey, and they're always very pleasant, right? So when they click, now I have my customer here. okay, This is my customer information. okay, So let's show you a few things. So, in addition to that, you can actually search for customers, right? So let's say, I want to search for a customer and I can actually view my customer information. So this is a walkthrough of what the customer detail page looks like. Now, first of all, you can disable their account. right, If there's some issue you can disable. they can't log in, they can't use the account anymore. You can reset the account for them. So what you can do is, if they are not able to go back and log in, you can reset their password. But because of security measures, you, as a business owner and customer service and marketing etc. you're not allowed to see their information, right? So what you do is, when you click on this, the customer will actually get an email. okay, So this account, this email that I have right now, is both my business account and my customer, just for example, just for this right. And so when the customer resets, they'll get an email and they can click here. they can reset the password by themselves. Okay, What else can you see? You can see their basic information when they started to be a customer, where they're from. you can make your own internal notes that only you, as the business, can see, and you can see their last orders, the total spent and their average order value. okay, These are all things that you can use for marketing purposes. okay, Now you can also click here to see the last order. Here you can quickly see the actual orders they placed and if they have more than one, you can actually go and view them one by one, especially good for customer service refunds, things like that. And one of my favorite things are the timeline. So when you tok to a customer and you want to know more about them or they're asking questions, you can actually see everything about them. So if they say, "Hey, I had an issue with an order, I didn't get the email" you can prove that they got their email, or they registered on a certain date or they refunded. you can see the whole order history. Now, if it's very long, you can go back and back and back and back, okay, So, in addition, you can leave your own comments. For example, you know, customer called and say I helped them, helped customer, fixed their problem, for example. right, I didn't have any refunds, anything. I can attach things, I can add some more information and I click on Post. Now this is going to go on the timeline. Okay, So right here it's in the timeline. and which admin that logged in? There's a note: which customer service, which user logged in and did that stuff? In this case my name is just called the admin, but it could be, you know, whatever customer service or other. Okay, In addition, you can edit for the customer their information, their general information, their name, email and phone, and do they accept newsletters. You can actually manage their addresses. You can either add a new one right here or you can actually edit their existing one. or if you can have multiple addresses, let me give you an example. so, Jane M, and let's just say Main Street, let's just say, for example: okay, If I save this, now I have two addresses. okay, So let's see: Oops, I think I clicked the Manage, So let me do this. Jane M, let me add a new one and let's just say this is the address I'm going to click here. Okay, So now I can click Manage and I can see multiple addresses And I can actually go and change and make them defaults right. So I can. this is the current default one. I can help them change, for example, to this one and you see it changed Okay. In addition, I can make sure I can have a customer that does not need to pay for tax. okay, And the most important are tag right. Another thing that's important is tags. This is a way for you to organize, label them right Here. this is a customer note, which you can only have one and this is a general note about the customer, But tags can help organize them in many, many different ways. You can have one customer have multiple tags. you can really use it for marketing. So, for example, for tags.

Introduction to Shopify Email - Email Newsletters & Marketing Campaigns Full Walkthrough

Everybody. this is Ori from Astral Web And today I'm going to introduce to you Shopify Email. What is Shopify Email? Shopify Email is a service by Shopify which allows you to send email newsletters to your subscribers. It's built into the Shopify platform. It was just released last month. right now it's 2020.. And I would like to introduce it and kind of show you the basics of it. Overall, I really like it. Give you a few concepts. So, number one: it's really really simple. Compared to some of the other email platforms like Klaviyo or Mailchimp or these kind of things, it's much simpler to use, but on the other hand, it's also currently not so advanced. There's no automation, But for beginner users, especially small businesses, it's really easy to use and I'll walk you through it. and also, the pricing is much better. So right now it's still free, just because it got released until October 2020.. After that, it's going to be 2,500 emails per month you can send for free, And then what you're going to do is you're going to get charged $1 on your Shopify bill for every 1,000 emails that get sent. So they're not charging per subscriber. how many they're charging, how many emails you're sending out, It's really good. I've sent an email out and I want to show you how it looks, reporting how to create one and what are the basic concepts. Okay, So let's go right here. So, first of all, what I want to do is I want to go to my Marketing and Campaigns and I have my campaigns here. So campaigns have a lot of different things right. Campaigns have your Facebook ads and you know your other apps and also you have a Shopify Email right here. But before I actually create one for you, I want to show you how an email campaign that was sent outwhat's happening Here in your Campaigns general tabs. you're going to have a campaign here, for example, I created and you can see that the campaign had 696 sessions, generated $930.. And I created in this one just a coupon. This one is justI made a coupon for 15% off and I sent it to our subscribers and etc. So if I click here in the campaign- let's go here to View Report- I can see how many were delivered, how many were opened. you can see the open rates, how many people opened the emails, how many people clicked on a link in the email, how many people unsubscribed, reported as spam, and then how many visitors came to your website, how many add-to-carts. This is the funnel right, the step-by-step So: entering your website, adding to cart and orders and then the actual total amount, and it gives you some additional specs like your average order value, average number of products sold and first-time customers. Okay, So this is pretty good. You can see your conversion rates and over time, you can try to improve things. Okay, So what I'm going to do right here and this is your actual data. so this is the preview. for example, You can see on mobile and desktop here. And here's your sending, to which subscribers, which email you're sending, from the subject line and a preview text: Okay, Let's go ahead and create one. Let me show you the concept of it And, of course, let me know if you have any questions about anything here. Okay, great, So I'm going to go to Campaigns, I'm going to click on Create New, I'm going to click on Shopify Email, Okay, And now I'm going to have to obviously have a theme in mind. It's like: what am I trying to send? What am I trying to actually do here, right? So the good thing you have here is number one. you can actually use a previous email to just copy, right, You can copy things, etc. But what I'm going to do here is use the branded template. So there's these starting points, these templates that Shopify creates, for example, Featured product, Sales announcement, End of sale- and then there's going to be more coming soon. So what it basically is, it's a starting point for you to actually create something. Now, excuse me, you can create your own if you want, no problem, but it's nice to have a starting point to save a little time. So let's say I like thisand I can also use a blank right here. right, Let's say I want to do a sales announcement So I can preview this and I can see how it looks. right, I can kind of see how the email templatelooks- pretty simple. you know, Shopify style. I can select it. So let's say I want to use this as a selection. okay, I'm going to click here, click on Select, and I'm going to move on to the next step, to use this template. Okay, And so what I'm going to do is I'm going to fill up the basic information. okay, Who am I going to send to all of my subscribers or the customer groups? What is the subject line? What is the preview text, which is some extra detail. for example, Gmail displays some extra details, kind of in addition to the subject line From, and then the content. So, before we get to it, I want to explain something that's really, really powerful in Shopify and in marketing in general, which is called segmentation. So when you send emails, you can choose who you're going to send to. So the lazy way is just to create an email send to everybody that had subscribed to Shopify, but that usually is not converting. well, It's not that good, because you're basically making one campaign, one email sending to everybody, and your different customers have different wants and desires and likes. They like different products, they're in different genders, they're, you know, from different locations, They're old customers or returning customers. You have all of these different things that are in common. So what you want to do is you want to create customer groups and send out different emails fitting for them, right? different subject lines, different content, different products, all of these things. So the most important thing you want to do is know what you're trying to send and who are you trying to send to. So how do I do that? How do I create new customer groups, Which is something you got to think about a lot, right? So what I'm going to do, I'm going to go back to my Shopify backend and I'm going to click on Customers on the left, and I'm actually going to see all of my customers right here. So I'm going to go and I'm going to think about my customer type. So, let's say, I want to create a group, Just for example, I'm going to use the filter here and I'm going to create a group. For example, I want to send an email, so someone has ordered more than two times and let's say their location is just, for example, Canada. Okay, And now you need to think about more things, right? so language and many, many more things, right? So I'm going to go here. I'm going to click on Done. Okay, Now I have just two, for example. right, This filtered to two, But let's say I had more and I wanted to create this. After I do the filter, I can preview it and I'm going to click on Save And I'm going to call it the one I called. so, Canada, Repeat Orders, Repeat Orders. And I'm going to click on Save. Once I do that, two things happen. Number one: you can easily access this any time. This is like a saved segment, right, saved filter. So this is number one. Okay, Really powerful. You can use it for reports, you can use it for custom apps and, of course, you can use it for Shopify Email, which is the most important. So now I'm going to go back here, I'm going to refresh the page And if you create a customer group, usually it takes a few seconds or about a minute to create. but let's look at it right here, Okay, So I'm going to click here on All subscribers and I'm going to go here Right here. I have it right: Canada Repeat Orders. So now I created it. So now let's say I want to promote something. For example, I want a 10% off coupon for, you know, Product X, right, and I'm going to add more. So you know, for example, Limited Time Offer - 10% off Product X. Okay, Obviously, you need to think about what you're.

How To Back Up All YOUR Data In Shopify - Pics, Website, Customer list, etc - BE PROACTIVE

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