Shopify's Customer App: Exceptional Service

Top 10 Shopify Apps You SHOULD BE Using In 2022 (E-commerce Tips)

Hey everyone, Davey here! Welcome to our first video of 2022. Today we're going to go through my 10 favorite Shopify apps. Shopify makes it so easy to install apps, it's one of its superpowers. Apps can increase conversion rates, increase average order value, and make you a ton more money. However, apps need to come with warnings. If you use the wrong apps, it can slow your website down and leave a ton of money off the table.

For those that have been following along in our Lemon Scrub series, you know that we've got our website all set up. Now it's time to install apps. If you haven't been following along, that's okay. I'm just going to use the Lemon Scrub as an example in this video. None of these apps have paid me for this video. There are a couple of affiliate links down below, but I'm going to give you lots of alternatives and outline the pricing so you can make the best choice for your business. Let's get into it!

- Shopify apps can increase conversion rates and average order value

- Wrong apps can slow your website down and leave money off the table

- Using Lemon Scrub as an example

- No paid sponsorships, lots of alternatives and

The BEST Shopify Growth Apps in 2022 – Increase Sales & Customers!

With thousands of apps available on Shopify, it can be overwhelming to decide which ones to use. In this article, we will share the best apps for store design, operations, customer service, and marketing, based on our experience testing hundreds of apps and running a high six-figure Shopify store.

Apps for improving store design:

1. Privy: a free pop-up creator that captures email addresses.

2. Candy Rack: a one-click upsell app that generates more revenue from each customer.

Apps for operations and finances:

3. BeProfit: a free app that provides a breakdown of profits, ad spend, sales costs, and refunds in one dashboard.

4. Shopify Flow: an app that automates store operations and saves time on admin tasks (available only for Shopify Plus plans).

Apps for customer service:

5. Free FAQ app from DD Shop Apps: a free app that creates an FAQ page.

6. Tidio: a chatbot app that handles 68% of conversations from start to finish.

Apps for marketing:

7. Instagram Referrals and Rewards by Evalch: an app that incentivizes customers to share their purchase on Instagram and drive virality.

8. Shopify Email: a free app that creates email marketing campaigns (up to 1,000 emails sent).

Bonus apps:

9. Offset: an app that offsets your store's carbon footprint by contributing to certified projects.

10. Hotjar: a paid app that lets you view how visitors interact with your store and why they abandon the cart in real time.

Choosing the right apps for your Shopify store can make a big difference in improving store design, operations, customer service, and marketing. Consider the apps we have recommended based on our experience, and remember to always test and adjust to find what works best for your business.

Gorgias is the Best Shopify Customer Service App

- Welcome to Sales Base!

- Recommendations for Shopify store apps

- Today: Gorgeous, a customer service support desk

- Automation and monetization at its core

- Builds brand with customer interactions

Features of Gorgeous:

- 4.8 star rating based on over 200 reviews

- Trusted by leading Shopify stores

- Omni channel communication (email, social, phone)

- AI and machine learning for automated support

- Unified place for data (tickets, orders, chat tracking)

- Rich customer profile for easy review by support team

- Smart automation for customized canned responses

- Rules and automatic actions/messages/replies/tags

- Integrates with popular Shopify apps (Recharge, Bold Recurring Orders, Yakko, Swell, Smile)

- Pricing starts at $50/month with 350 monthly tickets

- Additional tickets charged at $25 for every 100

- Support provided for all Gorgeous customers

Benefits of Gorgeous:

- Quick response times for customers

- Personalized touch with canned responses

- Saves time with automation and rules

- Integrates with popular Shopify apps

- Pricing based on ticket volumes

- Sign up for Gorgeous using link in description

- Help desk up and running in a few minutes

- Support team available to chat

- Subscribe to Sales Base for more app recommendations.

Gorgias Overview & Demo | Shopify's #1 Customer Service App

Hey everyone, it's Brandon with Electric. Today, we're going to be discussing Shopify's number one customer service app, Gorgeous.

Gorgeous is a customer service app that allows businesses to streamline their customer service operations. It provides a range of features including automated responses, performance tracking, and revenue generation.

Using bullet points or numbered lists as needed, let's dive into the features of Gorgeous:

- Accessing Gorgeous: You can access Gorgeous via the Gorgeous URL, usually in the format of brandname.gorgeous.com/app.

- Home screen: Upon logging in, you'll see your first response time, resolution time, customer satisfaction survey options, and automation rate.

- Support performance score: Gorgeous provides recommended steps to improve your support performance, such as creating a phone number, automating orders and queries, and using macros and rules.

- Macro and rule library: Gorgeous offers a library of commonly used macros and rules to help automate customer service tasks.

- Shared views: You can view assigned, open, closed, and other types of tickets.

- Channels: Gorgeous supports various communication channels, including Facebook, Instagram, and email. You can filter tickets by channel and even rename sections.

- Customers: You can add customers manually and search for them based on various criteria, including group creation date.

- Statistics: Gorgeous provides live overview stats, including assigned and unassigned open tickets, agent status, support performance history, and revenue generated.

- Self-service interactions: Gorgeous offers a self-service feature, where customers can track orders and submit requests without the need for human interaction.

- Settings: In the settings menu, you can access your API, integrations, tags, billing, and automation rules.

Gorgeous is a powerful tool that can help businesses improve their customer service operations. With its automation and self-service features, businesses can reduce the time spent on customer service and increase revenue. Gorgeous also provides detailed performance tracking and customer insights that can help businesses improve their overall customer experience.

How To Add A Call Center To Your Shopify Store In 2021 [BEST APP]

In this video, Ruth from Steal Your Apps teaches how to add a call center to a Shopify store. Customer support is crucial in determining whether a customer buys from a store or not and whether they will buy again in the future. Good customer support leads to better customer retention and more revenue.

Creating a Call Center for Shopify:

1. Install the Easy Call app from the Shopify app store.

2. Create an Easy Call space and connect it to the Shopify store.

3. Choose a plan - Pay As You Go is recommended for new stores.

4. Buy a phone number from the United States or create a widget (which is free).

5. Set operating hours and voicemail.

6. Define call forwarding and add agents (if needed).

7. Integrate Easy Call with helpdesk software like Crisp or Gorgeous (if needed).

Creating a call center for a Shopify store is easy and affordable with the Easy Call app. Adding a phone number for customers to call is important for establishing legitimacy and providing good customer support. It is also possible to create a free widget instead of buying a phone number. Integrating with helpdesk software can streamline the process and improve efficiency.

BEST Shopify Apps For 2022 | Increase Sales & Customer Satisfaction

Whether you're a beginner or an experienced Shopify user, there are always new apps and tools that can help you run a successful e-commerce business. In this article, we will cover the best Shopify apps for marketing, design, conversion, payment processing, fulfillment, and customer service.

Marketing Apps:

1. Sales Channel Apps: These apps help you set up your product catalog and pixel for various social media platforms like Facebook, Instagram, Google, TikTok, and Pinterest.

2. Snapchat: This app helps you set up your product catalog and pixel for Snapchat, allowing you to create audiences and optimize your ads.

3. Attentive: A powerful SMS marketing platform that allows you to deploy a mobile pop-up that gets SMS and email opt-ins.

4. Klaviyo: A popular email marketing platform that works hand in hand with Attentive, allowing you to send personalized email campaigns and win-back emails.

5. Refersion: An app that helps you set up an affiliate program for your Shopify store.

Design Apps:

1. PageFly: A landing page builder that allows you to create high-converting mobile landing pages for your winning products.

2. Product Filter and Search: An app that adds an instant search feature and a filter for your collections, making it easier for customers to find what they need.

Conversion Apps:

1. Sticky Add to Cart Bar: An app that makes the add to cart button always visible on mobile devices, increasing the chances of conversion.

2. Frequently Bought Together: An app that suggests bundles of frequently bought products, increasing the average order value.

3. Free Shipping Bar: An app that creates a dynamic shipping bar that changes depending on the customer's cart value, incentivizing them to spend more to get free