How To Add Your Refund Policy To Shopify (+4 More Important Pages)

hey guys, how's it going? my name is Matt and I wanted to show you how you can easily create your legal pages in Shopify. so this is like your terms and condition page, your Privacy Policy, return policy, shipping policy- all those pages can be easily created and Shopify. so let me go ahead and jump into my computer and I'll show you exactly how to create them really quick and easy. alright, guys, so I just created a quick test store to show you, guys, exactly how to do this really quick and easy. so if you're in your Shopify dashboard, you're just gonna go right down here bottom left corner and click on settings. then, when you're in settings, you're gonna go to this legal tab and once you're there, this is where you fill out your refund policy, privacy policy, terms and conditions, our Terms of Service and shipping policy. so the easy way to do this- and this is what I'd recommend doing- is just hit create template. so this is gonna all just some generic return policy that you can use in your store and it'll show up and it will autofill your store's website and your contact information. what I'd recommend: if you're using your helm address' and don't have like a business address, I'd go in here and actually delete any place that has your address and just leave your email instead. so, like right here, I would delete that because that is your personal home address and right here is also. so that's what I'd recommend doing: just going through and kind of cleaning these up, making sure it looks good how you want it for your store. so we'll do the same thing for privacy policy and again you'll just go through and privacy policy actually has these places for you to insert information. I usually don't insert anything, I just like delete the sections so you can see they're in bold here. I can just delete all those. so all of this you don't need, and just kind of go through and clean it up. make sure there's nothing out of the ordinary. let's see now that another one, the bat and miners. I'm not gonna worry about that because I sell anything. and again, here's your home address. get rid of that Terms of Service once again and go through. make sure everything looks good. it's very easy, guys, it's very simple. so just do this quick. make sure your home address or anything isn't done here, okay, and then shipping policy: you're gonna go ahead and just fill this out yourself. I would put here you'd put your processing time, for how long it takes for you or your manufacturer to send out your product, as well as the shipping time. so, ten twenty day shipping, five, seven day shipping, whatever you have, just go ahead and make you know right to let a nice little paragraph in here, and so people can know your shipping times. now, this isn't everything you need to do, though. so this, all this template does is allow people to click on it during your checkout. what you need to do once you save this- so hit save- you need to actually create pages for each one of these things and make them easily found in your site, so I'll show you how to do that. if you go, in fact, let's open a new tab here. what you're gonna do is go into pages underneath sales channel online store pages, and you're gonna hit add page and this is where I just copy and paste and this stuff. so you have a refund policy. I'd copy that command a and command C to select it all. if you're on a Windows, it's control, so you just go ahead and do that. now you have a refund policy page. next, you're gonna add another page. do the same thing for all of these. so we'll just go through and do this real quick: Terms of Service [Music] and you'll want to do fun for your shipping policy - I didn't write anything, but when you write something, just go ahead and put it in here - so now we have different pages for each one of these things and you're gonna want to put these in your menu. so if you go to navigation, there's a footer menu and a main menu. you can put it in either. I'd probably put it in both. these are kind of important pages, but let's go ahead and I'll show you how to add it to your footer menu. so all you're gonna do is hit add menu item search links, go to pages and just click on each one of those. so add pages. refund policy: add pages. shipping policy: add and pages Terms & Conditions: add so, and I'll get rid of this search actually. so now these are just gonna show up in your footer. so if we hit save menu, show you what this looks like. if you go ahead here and open your store, you'll see now that each one of these have a page. you have a page for your privacy policy or refund policy. you click on them and it'll just take them right to the information. that's it guys. super simple, super easy. you just go into Shopify and you can just use the pre-made ones and just clean them up yourself. very easy to do but very essential for your store. if you like to that, go ahead and like the video, and if you want to hear more from me, subscribe, and I'm constantly releasing stuff on business and Shopify. if you have any questions or if I missed anything, go ahead and leave a comment down below. otherwise I'll see you guys in the next video. thank you.

How to create store policies || Shopify Help Center

Creating policies for your Shopify store is a great way to answer potential questions while also building trust with your customers. Here’s your quick and easy guide on how to create store policies, what to include in them and how to link them to your online store. For everything I show you today, you can find all of the help artikles linked below. Now let’s get started. Hey, everyone Aly here. When you’re creating policies for your store, you can either use one of the default templates Shopify provides and make any necessary changes, or write the entire policy yourself. For now, Shopify provides the templates in English, So if you need another language, use the default template and translate it to suit your businesses needs. From your Shopify admin, click “Settings”, Then click “Legal”. Here you have text boxes for different types of policies. Let’s start with the refund policy and work our way down. A good refund and return policy can help protect your company and win your customers’ trust. It’s extremely important to use both clear and concise language. A refund policy should answer the following questions: How long does the customer have to return the item? In what condition can items be returned? Will a refund be issued and, if so, how much? And will the refund be issued to a store credit or back to the customer using the same payment method they used to make the original purchase. How do exchanges work? Do you offer returns or refunds on sale items, And who will pay for return shipping should an item need to be returned? If you already know what information you want to include, then enter it in the text box. Otherwise, click “Create from template” to use Shopify’s free refund policy generator. The template is a great start, but I recommend going through and making adjustments to better suit your business. For example, at AlyAthletiks, our return policy is 20 days from when their package arrived, or 20 days from the date of purchase in store, So I’ll make that change. Next, let’s look at the Privacy Policy. This is a legal document that describes all the ways your business uses your customers data. It lets your customers know exactly which personal information is being gathered, how it’s being used and how it’s being protected Under Privacy Policy. click “Create from template”. Privacy policies can be intimidating because they're so detailed, but take the time to review the information and edit it to match your businesses policies. For example, if you’re sharing this data with other vendors, then include that information here. Next up, Terms of Service. This is a legal document developed to protect your company. It tells your customers what is legally required of them if they use your services, like your website or mobile app. Under Terms of Service, click “Create from template”, Review the information and make then any changes. The template provided is very thorough, so you might not need to make very many changes at all, But if you’re ever unsure, you can always consult with a legal advisor in your area. Finally, the shipping policy. You might notike that there is no default template provided here. Because shipping is so custom for each business, you need to create a policy that reflects your shipping guidelines. And because Covid19 has brought shipping delays and increased carrier costs, it's more important than ever to keep your shipping policy up to date. Try to include the following information: Order processing times: After an order is placed, how many days will it take to get the order ready to ship? This is partikularly important information around holidays. Domestik and international shipping options. What countries do you ship to And what are the expected delivery times for each country? Shipping costs: Surprise shipping costs at checkout are one of the top reasons people abandon their carts. Be very clear about how much shipping costs and if you offer free shipping, Local options: If you offer local delivery or pickup. you can explain the steps customers need to follow after they place an order- Returns, changes and cancellations- Even though you have a separate returns policy. you can summarize that information here or link out to it so customers can read it before they decide to make a purchase. Include how your business evaluates refunds, order edits, exchanges and what your process is in the event of a lost or damaged order. It’s common to need to update your shipping policy every few months, especially if you add new shipping options and carriers, expand your fulfillment network or antikipate delays. And if you use a dropshipping service like Oberlo, then your shipping policy needs to reflect Oberlo’s guidelines. Check out the video linked above about Oberlo shipping settings and how to create shipping policies for a dropshipping business. My personal preference is to write my shipping policy in another text editor, like Google Docs, so I can take my time with it, But also so I can save it as a backup, since I’m not working from a default template like the other policies. When you have your Shipping policy created, paste it into the text box, Then click “Save”. to finish, Now that your policies are created, you need to make sure that your customers can easily find them. Store policies are usually linked in the footer menu at the bottom of the online store, like in this example. Let’s jump back into the Shopify admin. Click “Online store”, then “Navigation” From here, click “Footer Menu”, Click “Add menu item” and then give the menu item a name like “Refund Policy”. This is the name that customers will see on your store. In the search field under “Link”, find and select “Policies” and then click “Refund Policy”. Click “Add” to finish, To include all of the policies you just created. repeat these steps for each one. Be sure to click “Save” when you’re done making changes. Your policies are now live. You can preview them by clicking the eye icon next to “Online store”. Then scroll to the bottom of your site to see and test your new links. Now you have everything you need to create well thought out store policies so customers know exactly what to expect when shopping on your online store. And for more information on everything I covered today, visit helpshopifycom.

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How To Set Up Your Shopify Refund & Shipping Policies In 5 Minutes | Dropshipping 2022

what's up guys? my name is alex and in today's video, i just want to go over the four policies on your guys's shopify stores, those being the refund, privacy, terms of service, as well as your shipping policies. so these are four very important aspects of any store, and setting them up wrong can lose you a ton of money as well as, in some cases, you might find yourself in a legal battle. so in order to avoid this, let's tok about why they're important, how to actually create them and how to get them on your store's website. so let's jump in right now and take a look at that. all right, what's up guys? we're over here on the shopify homepage. we're on the free plush ship promo store. i made this store for a previous video to uh, go ahead and do a demo on it to show you guys how to set up the free plus shipping. so i'll just go ahead and use this store again for the purpose of this video, since i don't actually have anything set up on it. you'll start by going to settings in the bottom left corner. from there, you'll click on legal. over here you'll see the four policies that i toked about at the beginning of this video, and you'll want to start by just going ahead and clicking create from template. it will automatikally craft a refund policy for your store with some of the personal information in it, like your guys's store's email address, your uh address in some cases on some of these policies. so you'll actually want to go ahead and remove your address on some things. but uh, really what you want to do with the refund policy is just go through and kind of reword some things to fit your store. so, whatever you have in mind- if you want to offer returns, uh, where they pay postage or you pay postage- just depending on where you're going to go with this route- adjust these templates to where you need them to be. so the template that it automatikally crafts up for your store is not usually ideal for what you're doing with your brand. so, like i said, you really just want to be creative with it and just change a few things to meet your actual stores policies that you have in mind. from there, you'll go ahead with privacy policy- same thing. terms of service- same thing- and just go ahead and scroll through and actually read all of them so you know what they contain and to make sure they actually fit right on your store. so shipping policy actually does not have a template. so this is something where you might actually want to look up a template online or actually just craft this yourself based on some of these templates above for inspiration. so in your shipping policy, you'll want to include some key points such as processing time, shipping time and just some of the key features before they actually go to check out what they would want to learn. so once you have all these policies created, go ahead and click save. and we actually need to get these on your stores pages right now, because right now they're only going to show up for checkout. so we actually want these on the footer of our shopify store. so from here, you'll just go ahead and click online store, then go to navigation and you'll see these menus right here. so, like i said, we want to put these policies in the footer menu. so i'll go ahead and click on the footer menu and i'll click add menu items so on here, we'll just go ahead and type in shipping policy and if you scroll through here, you'll actually see the policies page at the bottom. and oh sorry, we don't have the shipping policy. i didn't save that, so we'll just go ahead and do the refund policy. so if you click that, add that and then click save, it will actually show up on the bottom of your web page underneath search- your refund policy and you can just go ahead and read your policy on there. so it's really that simple: just go ahead and craft these up, get them to the actual liking of your store and then go ahead and add them to your pages. now these are very important because these are actually how you're going to enforce your policies. so if somebody wants a refund for an item that you actually don't support, you can send them a link to your refund policy and explain why you're not accepting this refund. so i hope i was able to help you guys out with this video as well as earn your thumbs up. if this video helped you out in any way, go ahead and subscribe, as there's plenty more to follow. i have two ecom resources linked in the description below, the first one being the ecom advantage instagram page. on there you'll find useful resources as well as i'll answer your guys's questions and help you guys out. the second link in the description below is the ecom advantage facebook page, and if you guys want to join that group, go ahead. it's free to join and you'll find like-minded entrepreneurs in there, and we really just ask and answer questions and help each other grow, as always. thank you guys so much for watching and i'll see you guys next time.

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how to add terms of service dialog/popup in shopify part 1

hey guys, it's Gavin here, and today we're gonna make a pop-up video where you will learn how to make a pop-up with Shopify. so a dis approach: I will be adding a page with an image and then Despain that page with you know, in a pop-up form. so let's get started. I'm just gonna place one of these on there, i name the page, product page, and then I'm also gonna add some text. by the way, this is completely fictional: get awesome photos today is it loads here. as you can see, this is a page. we didn't this pop up as a background and this is subscribe and, as I accepted plea and declined, so these haven't really been worked out yet, but if I click on agree and enter my name should store that name and and listed up here. so when I come back and we rush the page or whatever later during the day, I'm just gonna pop up. there is a welcome back, Aven and whatnot. so that is the essential recipe of work we're gonna make. so let's just pop right on and rushing to me using a different theme, let's tok about pay yourself first. you can do round up rules so every time you swipe your card, you will be able to save a little bit for later. you could do guilty pleasure rule, so every time you spent money on certain things like food and pizza and just good stuff that you want, the first thing you want to do is create the folder. so we're gonna go over here to assets like this is where the javascript is gonna be stored at, and I just came from blank: do welcome, welcome. dot. J has that [Music]. prepare the sections. we're gonna create a new section, so add new section. we'll just call it welcome [Music], not liquid, because all the sections are liquid. so just like that and create the section liquid. the last thing we're gonna do is go over to the theme dot liquid and at the very top, at the very top, next to the page container, like right about here, nice, and the header, just above the header, we're gonna add the the welcome. so bad section, welcome in the old sky, like that [Music]. so there we go, we have the Welcome section and that is just going to call this welcome liquid and the welcome to is. we're gonna work on that later. so those are the three things that are needed, but three section. that's the first thing we're gonna do is actually create the front-end other things, add a background first. so this ID background in class background and we're also gonna do banner class for the banner and we're gonna add a card and that this part is gonna have some stuff inside of it. so in the center is aligned, so it sits in the middle and the display is none. so that's really important because, come on, it's bad to show any vote. and then we're also gonna include the pages like a page in here so we can include. we're gonna include paid Terms of Service, like the content of the ad Terms of Service and here inside the card. and then we could also include the newsletter. if you want to turn into a newsletter to concede around 800, on the left there is the newsletter and that's completely optional but battered on there and I sort of do that. and at the very end of that inside the card, we're gonna have agree or disagree or maybe later. so we'll just close those and then there, now we have our, we have our HTML, so we're gonna save that. so now that we have our HTML and I say we're gonna need to do is actually customize the style sheet, which would be here, my hands right here, say, but then we can also add two new styling for the background wanted to be fixed a hundred percent width, and also this is the opacity and the background color. it could be any color that you choose. and then we're gonna have a banner. this is, uh, just a paint at the top that's gonna welcome back the user, if we wanted to do that. and then, finally, we're gonna have the dialog container. like here's a dialog container and all this. all this would be included on the home page and theme, because we have this section included right there, so we have that outline, so we're going to save that and it actually refresh this right here. tested out. so, as you could see, the background is Brady and, yeah, the background is great. this working just fine. the banner is right here and the pop-up does not show up because displayed is said is not. so next up would be going into the JavaScript and on the JavaScript, we're gonna work on handling the cookie and the cookie, so this. so this video is actually becoming kind of big, so we're gonna have to break it up into part one and two. [Music]. i'm bannin imran. inaccuracy coming. i'm sex in the money.

Add Legal Pages to Your Shopify Store: Refund Policy, Privacy Policy, Shipping and Terms of Service

when setting up a shopify store, there are a few legal pages that you're going to need to create, and those include a refund policy, a privacy policy, terms of service and a shipping policy. to create these legal pages, head on down to settings in the bottom left-hand corner of your shopify admin and from there, click on the legal section. so, as you can see, we have a spot for the refund policy, privacy policy, terms of service and shipping policy. so let's create the refund policy first. now. if you already have a refund policy, you can simply just copy and paste it into this description box here. however, if you're not entirely sure of what to write, you can use a pre-made template provided by shopify. to use this pre-made template, simply click on create from template and, once your template is in place, have a read through it and make sure that everything is correct. so, for example, swap out the email address if you'd like to change it to something else. also, make sure that it is in fact a 30-day return policy that you're providing. so, again, have a read through and just modify any of the text that you'd like to edit. if we go ahead and save our refund policy, we will now see the refund policy in the footer at checkout. so if we head on over to our store and don't mind the store, it's really just for testing, but let's say we throw this into the cart and we go to checkout, you'll now see the refund policy at the bottom here. all right, so let's head back to our legal pages and head on down to privacy policy. privacy policies are legally required by global policy laws if you use and or collect your visitor's personal data. personal data may include things like the user's name, email address, mailing address and credit card information. so, very similar to the refund policy. there is the option to create a template here. again, if you do have a privacy policy of your own, feel free to simply add it here. but if you don't simply hit the create from template button, you will need to go through and replace some of the text, look out for the text that's all in caps here and basically replace it with text of your own, and if you don't want to add anything to that section, simply delete it. [Music]. so in this section here we have examples of personal information collected: name, billing address, shipping address, payment information, which says including credit card numbers, and then we can add different types of payments here as well. so let's say, you offer paypal as a payment method. it could include, you know, paypal information, [Music] and certainly feel free to edit this however you'd like, and just continue on and either replace or delete the information in all caps [Music]. and when you do replace the text, simply highlight it and then hit the italic button and then that way it won't be italic like the rest of the text. and, of course, feel free to modify anything outside of those sections that are all capital letters or uppercase. so, for example, we don't really need to worry about this minor section, so i'll go ahead and delete it. so we'll go ahead and continue editing the document until the very end. [Music], [Music]. as you can see, most of the privacy policy modifications are really just going to be removing certain pieces and replacing the text where you see fit. next up on the list is terms of service and, just like the first two, there is a create from template option here, so we're going to go ahead and use that and, of course, just like the others, if you have your own, please do feel free to use it now for the terms of service, there's much less to edit when it comes to the text. definitely give it a read through, change anything you'd like, but the main thing that you really have to keep an eye out for is the email address at the very bottom of the terms of service. so just make sure that the email here is the right one. and if we go ahead and save, the terms of service will also appear in the footer at checkout. so if we refresh the checkout here, you'll now see the refund policy, privacy policy and terms of service, and the terms of service is important to include on your website because it is a contract between you and your website visitors. the text basically outlines the ways in which your customers can use your website. okay, so we head on back to our legal pages here. last but not least, today we're going to set up the shipping policy. now, this one does not have a template, and i would imagine that that's because shipping is very unique from business to business and it obviously is extremely custom. now, over on shopify's blog- and i will leave a link to this in the description- they do have several examples of great shipping policies that you can kind of take bits and pieces from or learn from, and they also include a template that you can kind of use and modify to be your own. so i'm going to copy and paste that template into this shipping policy text area here and, of course, if you have your own text again feel free to copy and paste it into this box here. and once you're happy with your shipping policy, go ahead and click on save [Music]. and now, as you can see, all four legal pages are in the footer of our checkout page. so again, we've got the refund policy, we've got the shipping policy, privacy policy and terms of service, [Music] and that's it. now you know where to add your legal website pages onto your shopify store. i hope you found this shopify tutorial helpful. if you did, go ahead and give it a like and subscribe, and thank you for [Music] watching you.

How To Setup Store Policies On Shopify Refund Privacy And Terms Of Service Creation

[Music]. hey guys, once again, welcome, welcome, welcome. and last time we went over the checkout settings, so we've done general checkout. shipping and delivery: um, we don't need to touch taxes, don't need to mess with locations. now, funny thing, funny, funny thing, um, with shipping and delivery, if you want to change the location of your store, of our, change your shipping location, you'd have to edit it, edit your location under the locations tab. all right, now we have notifications. we don't need to mess with that. don't need to mess with gift cards. don't need to really mess with files- we'll be using this later. don't need to mess with sales channels- as yet we'll set those up, um, in a future video. don't need to message store languages, nor billing, nor plans and permissions. and, by the way, this is where you go to add um additional stuff to your shopify. so all that's really left is the legal settings, the legal page. all right, and we kind of left this, this partikular setting, until last for a partikular reason. that is the customer service email address that we set under general settings. that is this one: support mis kitchen dot com. that's the email address, the support email address that'll show up in our policies. so, again, from the home screen we go to settings and then legal. then, on the legal, we're just gonna go ahead and create from template. we're gonna create from template for the refund policy, privacy policy and the terms of service. now you may want to check through your refund policy and edit it as um needed for yourself, but i like a 30-day return policy, open 30-day return policy. if you get the item you don't like it, you can return it. that's just my policy and it works and it goes through like the basic, the basic that you actually need right now. after this, we're gonna create a few extra pages. we're gonna create a shipping page. we're gonna create some faqs. we're gonna do an affiliate page as well as um, an affiliate program, but those will come under the apps we're using all right now. for the privacy policy, we do need to do just a little bit of editing. it says: add our subtracts. so these notation marks are telling you what to add to your policy. i remove. we're just gonna check to see that what we're moving makes sense. shopify, customer support, [Music] information. examples of personal information collected is part collected from you. let's go there for business purpose, um windows. we are not collecting offline data. that's worse than selling like x-rated stuff for any adults. [Music] insert, if applicable. yes, we do use google analytiks and we are going to install. google. analytiks is important because google analytiks recently changed, so we will go over that soon. come on, i want some food. this is you can just remove. we do not engage in fully automated decision making- new and whatever crazy acts they have. we do not sell personal information. if you do it, that's on you, but i don't do that personal information. or will i ever sell personal information? that is just not my cup of tea. gdpr for great britain: all right, all right to know, because we can kind of skip the cookies section, except for right after all, the cookies. let's remove this one know, because do not track changes. some address information persons can opt out and make a complaint and i am gonna backbeat this. i'm gonna set this as: and the fifth, zero one, zero five, yeah, nineteen. so it just says we, we've been in business for a little bit longer. and remember, guys, this support email isn't live as yet. we need to go create that and we will do that in a future video. and that's basically it for your policies, guys. so once you've made your edits, you can edit them more if you want. once you've edited them to your liking, you could go ahead and just click save changes. um, there's also a shipping policy section where you get to create your own shipping policy. if you are drop shipping from aliexpress, then i do suggest that you put in place a shipping policy that reflects the expected shipping times. if you are using a more premium supplier, then you could adjust your shipping times as necessary. all right guys. so if you found this to be helpful in any way, shape or form, please go ahead. drop me a like, leave a comment, let me know if you have questions. it helps the channel, guys. it really does help the channel. and remember, we are doing this together. we are going to be testing a lot, lots and lots and lots of stuff. this will be the sacrificial story. all right guys. so go ahead and subscribe if you haven't already. drop a like once more and thank you for tuning in.