Are Facebook Shops Dead (PSA to Marketplace Dropshippers)

Are Facebook Shops Dead (PSA to Marketplace Dropshippers)

If you're selling on Facebook Shops or planning to, there are some major issues that you need to know about. People have been reporting random suspensions, order refunds even after delivery, and a high number of chargebacks. In this article, we'll focus on the chargeback problem and what you can do about it.

The Chargeback Problem:

Facebook Shops seem to have a higher statistical chance of receiving chargebacks compared to other platforms like Amazon or eBay. The reasons for this are unclear, but it may be that Facebook is following up on orders and offering customers the option to charge it back if they're unhappy. This can be a major problem because chargebacks are hard to control, and they can harm your bottom line and lead to store suspension.

Mitigating Your Risk:

To mitigate your risk, you should focus on listing products with good reviews and a good track record for making customers happy. Don't just go after great margins; focus on quality products that will satisfy your customers. You should also offer fast shipping to keep your customers happy and to make it easier for you to track and manage orders. Keep detailed records of all your purchases, tracking numbers, and orders to make it easier to locate information in the future. Finally, avoid dropshipping from overseas or using Amazon as a supplier, as these can lead to issues with TBA tracking numbers and delivery times.

Despite the chargeback problem, we still recommend using Facebook Shops. The risk-reward ratio is worth it, and the platform offers a lot of potential for making money. Just make sure to focus on quality products, offer fast shipping, and keep detailed records to mitigate your risk. With the right strategies in place, you can succeed on Facebook Shops and grow your business.