Dear Dropshippers, Stop Doing This.
Published on: December 1 2022 by Bryan Guerra
Dear Dropshippers, Stop Doing This.
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Dear Dropshippers, Stop Doing This.
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00:00:00 | 00:00:04 | so in this video i want to cover six |
00:00:02 | 00:00:06 | mistakes that new dropshippers make that |
00:00:04 | 00:00:08 | kill their business before they ever get |
00:00:06 | 00:00:10 | a chance to scale it so |
00:00:08 | 00:00:12 | number one first and foremost all these |
00:00:10 | 00:00:14 | two are |
00:00:12 | 00:00:15 | they pertain to every drop shipping |
00:00:14 | 00:00:17 | business model you know not counting |
00:00:15 | 00:00:18 | shopify we have to run your ads to it |
00:00:17 | 00:00:19 | although |
00:00:18 | 00:00:20 | that's a little bit of a different one |
00:00:19 | 00:00:22 | so i just kind of want to tok |
00:00:20 | 00:00:24 | specifically here in general about like |
00:00:22 | 00:00:26 | drop shipping on facebook marketplace |
00:00:24 | 00:00:28 | from you know retail sites or wholesale |
00:00:26 | 00:00:30 | drop shipping on ebay drop shipping on |
00:00:28 | 00:00:32 | amazon drop shipping on rikari |
00:00:30 | 00:00:34 | dropshipping on poshmark etsy you name |
00:00:32 | 00:00:35 | it stuff like that not the shopify |
00:00:34 | 00:00:36 | business model where you have to set |
00:00:35 | 00:00:38 | your own store up and then obviously run |
00:00:36 | 00:00:40 | advertising okay so we're toking about |
00:00:38 | 00:00:41 | drop shipping in the generic sense on |
00:00:40 | 00:00:43 | those platforms and |
00:00:41 | 00:00:45 | the number one mistake that i see a lot |
00:00:43 | 00:00:47 | of people making and it's a mistake that |
00:00:45 | 00:00:50 | really everybody faces and they have to |
00:00:47 | 00:00:51 | overcome myself included is scaling too |
00:00:50 | 00:00:54 | fast and this makes a lot of sense |
00:00:51 | 00:00:56 | because in the beginning you you don't |
00:00:54 | 00:00:58 | really have a proof of concept yet so |
00:00:56 | 00:01:00 | you're starting you know you're you're |
00:00:58 | 00:01:02 | kind of going at it a little bit here |
00:01:00 | 00:01:03 | and there to try to see if it even works |
00:01:02 | 00:01:05 | for you right you've heard about this |
00:01:03 | 00:01:08 | drop shipping no matter if it's it's |
00:01:05 | 00:01:09 | facebook marketplace or amazon or ebay |
00:01:08 | 00:01:11 | or whatever it is and so you put a |
00:01:09 | 00:01:12 | little bit of work in but then once you |
00:01:11 | 00:01:14 | get proof of concept and you start |
00:01:12 | 00:01:15 | getting sales chances are you're |
00:01:14 | 00:01:17 | watching more youtube videos or you're |
00:01:15 | 00:01:18 | in facebook groups you're on forums and |
00:01:17 | 00:01:21 | you're seeing that other people are |
00:01:18 | 00:01:23 | having a lot more success than you and |
00:01:21 | 00:01:24 | the level of success out there is you |
00:01:23 | 00:01:26 | know really there for you and it's there |
00:01:24 | 00:01:27 | for the taking right so there's |
00:01:26 | 00:01:29 | scalability there |
00:01:27 | 00:01:31 | now the next you know kind of gut |
00:01:29 | 00:01:33 | reaction there and the next kind of step |
00:01:31 | 00:01:35 | in the process is all right well let's |
00:01:33 | 00:01:37 | scale this right let's list more because |
00:01:35 | 00:01:38 | in a lot of these places unless you're |
00:01:37 | 00:01:40 | listening on somewhere like etsy where |
00:01:38 | 00:01:41 | they charge you per listing even though |
00:01:40 | 00:01:43 | it's you know super minimal i think it's |
00:01:41 | 00:01:45 | like 10 cents it might be 25 cents i'm |
00:01:43 | 00:01:47 | really not sure um |
00:01:45 | 00:01:49 | if it's somewhere free to list like ebay |
00:01:47 | 00:01:50 | or amazon or you know facebook |
00:01:49 | 00:01:52 | marketplace or anything like that |
00:01:50 | 00:01:54 | then all you're really spending is your |
00:01:52 | 00:01:55 | time it doesn't cost you anything to |
00:01:54 | 00:01:57 | list so you can really scale it to the |
00:01:55 | 00:02:00 | max if you're willing to put the effort |
00:01:57 | 00:02:02 | in obviously you know over time |
00:02:00 | 00:02:04 | and so in a major issue that i see here |
00:02:02 | 00:02:07 | is people scale too fast and that kind |
00:02:04 | 00:02:08 | of brings its own issues up because you |
00:02:07 | 00:02:10 | can run into cash flow issues which |
00:02:08 | 00:02:12 | isn't that big of a deal because you can |
00:02:10 | 00:02:13 | always obviously stop or like turn your |
00:02:12 | 00:02:15 | stores on vacation mode or you know |
00:02:13 | 00:02:17 | obviously deactivate some of your |
00:02:15 | 00:02:18 | listings or whatever it is but another |
00:02:17 | 00:02:20 | thing that comes up is with scalability |
00:02:18 | 00:02:23 | issues if you scale too fast and you |
00:02:20 | 00:02:25 | don't have systems put in place is you |
00:02:23 | 00:02:26 | could run into issues like for example |
00:02:25 | 00:02:28 | if you're not tracking your inventory |
00:02:26 | 00:02:30 | which i don't even track my inventory um |
00:02:28 | 00:02:31 | and it's i don't really recommend that |
00:02:30 | 00:02:34 | anybody really tracks their inventory on |
00:02:31 | 00:02:35 | facebook marketplace specifically or on |
00:02:34 | 00:02:36 | poshmark it's not really worth the price |
00:02:35 | 00:02:39 | that you're gonna have to pay into an |
00:02:36 | 00:02:40 | inventory software system like that now |
00:02:39 | 00:02:41 | on amazon it's a little bit different |
00:02:40 | 00:02:44 | because they take metrics a little bit |
00:02:41 | 00:02:45 | more seriously ebay you know you |
00:02:44 | 00:02:46 | probably want to track your inventory |
00:02:45 | 00:02:48 | but facebook marketplace or anything |
00:02:46 | 00:02:49 | like that is not really necessary in my |
00:02:48 | 00:02:51 | opinion now and i've toked about that |
00:02:49 | 00:02:52 | in other videos but the issue with |
00:02:51 | 00:02:54 | scaling too fast to that is like if you |
00:02:52 | 00:02:55 | scale too fast and this is something |
00:02:54 | 00:02:57 | that happened to me on amazon and almost |
00:02:55 | 00:02:59 | killed my amazon store it's also |
00:02:57 | 00:03:01 | something that just happened to me on |
00:02:59 | 00:03:03 | facebook shops and like uh thank god |
00:03:01 | 00:03:05 | like i have experience and i've system |
00:03:03 | 00:03:07 | and systems in place to know like how to |
00:03:05 | 00:03:08 | combat it how to prevent it once it |
00:03:07 | 00:03:10 | starts happening but |
00:03:08 | 00:03:12 | if you get you know you start to scale |
00:03:10 | 00:03:13 | and you're listing a bunch of things and |
00:03:12 | 00:03:15 | then one of your listings takes off or |
00:03:13 | 00:03:18 | maybe a couple of your listings take off |
00:03:15 | 00:03:20 | and you know for example you there's two |
00:03:18 | 00:03:21 | main things that i see with this but |
00:03:20 | 00:03:23 | like for example like let's say you get |
00:03:21 | 00:03:25 | like 10 sales overnight or like 20 sales |
00:03:23 | 00:03:27 | overnight and you don't have that that's |
00:03:25 | 00:03:28 | for a listing that like isn't in stok |
00:03:27 | 00:03:31 | anymore or a listing that was |
00:03:28 | 00:03:32 | discontinued on a website well now you |
00:03:31 | 00:03:34 | have 20 orders that you don't know what |
00:03:32 | 00:03:35 | to do with and you know you're running |
00:03:34 | 00:03:37 | into issues with a lot of different |
00:03:35 | 00:03:39 | orders there because you didn't |
00:03:37 | 00:03:41 | necessarily have the system in place to |
00:03:39 | 00:03:43 | combat it you have the sales in place |
00:03:41 | 00:03:44 | over time to kind of bury that in your |
00:03:43 | 00:03:45 | metrics right whether you're canceling |
00:03:44 | 00:03:46 | the orders whether you're shipping out |
00:03:45 | 00:03:48 | you know if they tracking numbers or |
00:03:46 | 00:03:50 | whatever okay that's an issue that can |
00:03:48 | 00:03:52 | arise when you scale too fast so you |
00:03:50 | 00:03:54 | don't want to be greedy and you want to |
00:03:52 | 00:03:55 | kind of scale slowly make sure that you |
00:03:54 | 00:03:58 | have the experience you're seeing all |
00:03:55 | 00:03:59 | the problems on a low scale first so |
00:03:58 | 00:04:01 | that you know how to handle them so that |
00:03:59 | 00:04:03 | when you scale and you're on a bigger |
00:04:01 | 00:04:04 | scale you can handle them better at |
00:04:03 | 00:04:06 | scale right because you don't want to |
00:04:04 | 00:04:07 | run into those issues at scale or it's |
00:04:06 | 00:04:09 | going to kill your store if you don't |
00:04:07 | 00:04:10 | have the experience okay and trust me |
00:04:09 | 00:04:12 | that's firsthand like knowledge i'm not |
00:04:10 | 00:04:13 | just saying like that could happen i've |
00:04:12 | 00:04:14 | ran into that issue many times myself |
00:04:13 | 00:04:16 | okay |
00:04:14 | 00:04:18 | another thing that can happen with scale |
00:04:16 | 00:04:20 | is very very similar but it's a worse |
00:04:18 | 00:04:22 | problem right so for example let's say |
00:04:20 | 00:04:23 | and this has happened to me a number of |
00:04:22 | 00:04:24 | times as well and it's something that's |
00:04:23 | 00:04:26 | like i've had to eat like hundreds of |
00:04:24 | 00:04:28 | dollars in return costs sometimes so |
00:04:26 | 00:04:29 | like for example let's say you list |
00:04:28 | 00:04:31 | something or if you're you know scaled |
00:04:29 | 00:04:33 | up to any certain degree you have like a |
00:04:31 | 00:04:34 | va listing for you and you have like one |
00:04:33 | 00:04:36 | listing for example that takes off and |
00:04:34 | 00:04:38 | you get a bunch of sales on it and you |
00:04:36 | 00:04:40 | know in this case the the |
00:04:38 | 00:04:41 | the actual |
00:04:40 | 00:04:43 | listing on the other site where you're |
00:04:41 | 00:04:45 | sourcing from is still in stok and you |
00:04:43 | 00:04:48 | send all like let's say 20 orders again |
00:04:45 | 00:04:49 | to a number of customers and then you |
00:04:48 | 00:04:51 | don't realize that once you've processed |
00:04:49 | 00:04:52 | those orders that like maybe your |
00:04:51 | 00:04:54 | listing is inaccurate or maybe you |
00:04:52 | 00:04:56 | shipped out the wrong variation or the |
00:04:54 | 00:04:58 | wrong size because of the something like |
00:04:56 | 00:05:00 | wrong in the listing right and this has |
00:04:58 | 00:05:01 | happened to me many many times both when |
00:05:00 | 00:05:03 | i used to do it on amazon with like |
00:05:01 | 00:05:05 | variations that's why i kind of try to |
00:05:03 | 00:05:07 | stay away from them now it's also |
00:05:05 | 00:05:09 | happened to me one time with uh |
00:05:07 | 00:05:10 | something on ebay as well it was like a |
00:05:09 | 00:05:11 | one thing that i toked about my last |
00:05:10 | 00:05:13 | video was like soccer nets and soccer |
00:05:11 | 00:05:15 | goals so a lot of people would buy this |
00:05:13 | 00:05:17 | one soccer net that wasn't actually the |
00:05:15 | 00:05:19 | framed goal it was just the net thinking |
00:05:17 | 00:05:21 | that they got a great deal and i sold |
00:05:19 | 00:05:23 | like probably like i don't know like 40 |
00:05:21 | 00:05:26 | or 50 of these and then almost everybody |
00:05:23 | 00:05:28 | wanted a refund or a return because |
00:05:26 | 00:05:29 | they uh |
00:05:28 | 00:05:30 | like they realized when they got it that |
00:05:29 | 00:05:32 | it was just the net not the soccer goal |
00:05:30 | 00:05:34 | right so like normally that's not a big |
00:05:32 | 00:05:35 | deal but if you run into an ebay seller |
00:05:34 | 00:05:38 | with an issue that's like giving you a |
00:05:35 | 00:05:41 | hard time and like responding slowly yes |
00:05:38 | 00:05:43 | you can get obviously all your your your |
00:05:41 | 00:05:44 | refunds back or like return all those |
00:05:43 | 00:05:46 | items if you you know what to do when |
00:05:44 | 00:05:48 | like if you're willing to be patient but |
00:05:46 | 00:05:49 | it's a freaking headache to do that with |
00:05:48 | 00:05:51 | a number of orders right so that's |
00:05:49 | 00:05:53 | another issue that can kind of come up |
00:05:51 | 00:05:54 | and those are just two examples of |
00:05:53 | 00:05:56 | things that can come up when you scale |
00:05:54 | 00:05:57 | too fast right so i kind of that was a |
00:05:56 | 00:05:59 | long-winded answer with number one i'll |
00:05:57 | 00:06:01 | try to move through the next one's kind |
00:05:59 | 00:06:03 | of a little bit faster |
00:06:01 | 00:06:05 | but be wary of scaling too fast because |
00:06:03 | 00:06:06 | while everybody wants to do it you want |
00:06:05 | 00:06:07 | to get from like where you are now to |
00:06:06 | 00:06:09 | like you know multiple thousands of |
00:06:07 | 00:06:11 | dollars or ten thousand dollar profit |
00:06:09 | 00:06:13 | months totally get that makes perfect |
00:06:11 | 00:06:14 | sense be wary of scaling too fast |
00:06:13 | 00:06:16 | because if you don't have the systems in |
00:06:14 | 00:06:18 | place if you don't have this experience |
00:06:16 | 00:06:21 | in place to deal with those problems as |
00:06:18 | 00:06:23 | they arise on a small scale you're gonna |
00:06:21 | 00:06:24 | literally blow up as they hit you in |
00:06:23 | 00:06:26 | volume okay |
00:06:24 | 00:06:28 | so number two is uh you know using the |
00:06:26 | 00:06:30 | address copying software whether you're |
00:06:28 | 00:06:32 | using somewhere uh something like uh |
00:06:30 | 00:06:34 | spot and paste whether you're using |
00:06:32 | 00:06:36 | something built into like an fbm fox or |
00:06:34 | 00:06:37 | a uh a z drop where like you have to |
00:06:36 | 00:06:39 | actually have the copy address and then |
00:06:37 | 00:06:41 | you paste the address in i've ran into |
00:06:39 | 00:06:43 | issues many many times like |
00:06:41 | 00:06:44 | most of the time it works copy paste but |
00:06:43 | 00:06:47 | every once in a while you'll either |
00:06:44 | 00:06:49 | forget to paste it in there or on top of |
00:06:47 | 00:06:50 | that you'll paste it in and then run |
00:06:49 | 00:06:52 | into an issue where like you might have |
00:06:50 | 00:06:54 | an apartment number in the other like |
00:06:52 | 00:06:57 | little little uh box there and not |
00:06:54 | 00:06:59 | realize it or something goes wrong |
00:06:57 | 00:07:01 | not a lot of times but every once in a |
00:06:59 | 00:07:04 | while with the copy software so i |
00:07:01 | 00:07:06 | recommend one one the copy address |
00:07:04 | 00:07:07 | software a lot of coffee today that's |
00:07:06 | 00:07:09 | why i'm all over the place |
00:07:07 | 00:07:11 | so what i recommend is one of two things |
00:07:09 | 00:07:13 | right either use the copy address |
00:07:11 | 00:07:14 | software which i definitely recommend |
00:07:13 | 00:07:15 | because it can save you a lot of time |
00:07:14 | 00:07:17 | and then make sure that you're clicking |
00:07:15 | 00:07:19 | back and forth and verifying that the |
00:07:17 | 00:07:21 | address is correct every single time |
00:07:19 | 00:07:23 | don't just jump the gun and assume it |
00:07:21 | 00:07:25 | copied right every time or you might run |
00:07:23 | 00:07:27 | into an issue where like you have like a |
00:07:25 | 00:07:28 | 200 order and you ship it to the wrong |
00:07:27 | 00:07:30 | address and then you're screwed and |
00:07:28 | 00:07:32 | you're out of 200 because |
00:07:30 | 00:07:33 | you copied and pasted the wrong address |
00:07:32 | 00:07:35 | right i don't want you to run into those |
00:07:33 | 00:07:37 | problems so make sure that you're either |
00:07:35 | 00:07:38 | doing that and verifying it with the |
00:07:37 | 00:07:39 | software and making sure that you have |
00:07:38 | 00:07:41 | the right address in there i know it |
00:07:39 | 00:07:42 | goes without saying and it's common |
00:07:41 | 00:07:44 | sense but a lot of people don't they |
00:07:42 | 00:07:46 | just take it for granted the copy |
00:07:44 | 00:07:49 | address will paste it in perfectly every |
00:07:46 | 00:07:51 | single time and they never forget or do |
00:07:49 | 00:07:52 | what i did when i started and what i |
00:07:51 | 00:07:55 | recommend to most beginners literally |
00:07:52 | 00:07:56 | manually copy it you know yourself if |
00:07:55 | 00:07:59 | you're using any of the normal like |
00:07:56 | 00:08:01 | beginner methods like amazon ebay home |
00:07:59 | 00:08:03 | depot walmart any beginner places that |
00:08:01 | 00:08:06 | most people go to because they're easy |
00:08:03 | 00:08:08 | and they have a big product catalog all |
00:08:06 | 00:08:09 | of those websites will will literally |
00:08:08 | 00:08:10 | guess where you're shipping it to |
00:08:09 | 00:08:13 | immediately so that means that all you |
00:08:10 | 00:08:14 | have to do is really paste in the uh the |
00:08:13 | 00:08:16 | person's name paste in their street |
00:08:14 | 00:08:18 | address and most of the time it will |
00:08:16 | 00:08:19 | come up with the full address and then |
00:08:18 | 00:08:21 | you just click okay and then you don't |
00:08:19 | 00:08:22 | need to really verify because you know |
00:08:21 | 00:08:24 | it's perfect every single time you just |
00:08:22 | 00:08:26 | click over once make sure that you have |
00:08:24 | 00:08:27 | the the state and the city right and bam |
00:08:26 | 00:08:29 | you're good to go okay |
00:08:27 | 00:08:31 | so make sure that when you're using the |
00:08:29 | 00:08:32 | copy address software it doesn't matter |
00:08:31 | 00:08:34 | what software you're using there's a lot |
00:08:32 | 00:08:36 | of them out there i recommend z drop |
00:08:34 | 00:08:37 | obviously which is the listing software |
00:08:36 | 00:08:39 | that comes with that if you're doing |
00:08:37 | 00:08:41 | amazon drop shipping i obviously |
00:08:39 | 00:08:44 | recommend spot paste or ebay drop |
00:08:41 | 00:08:45 | shipping spot paces works great as well |
00:08:44 | 00:08:47 | just make sure that you're verifying and |
00:08:45 | 00:08:49 | not taking it for granted or you could |
00:08:47 | 00:08:51 | run into an issue you know you might not |
00:08:49 | 00:08:52 | think it's that big of an issue and it |
00:08:51 | 00:08:54 | might not be that big of an issue if |
00:08:52 | 00:08:56 | it's like a 5 or ten dollar or twenty |
00:08:54 | 00:08:58 | dollar order but i've done multiple |
00:08:56 | 00:08:59 | times where like i've shipped out big |
00:08:58 | 00:09:01 | orders to the wrong address and then |
00:08:59 | 00:09:02 | like there's no way to get that back |
00:09:01 | 00:09:04 | because it's delivered to the wrong |
00:09:02 | 00:09:06 | address that's the address that you put |
00:09:04 | 00:09:08 | in there and your your out of luck |
00:09:06 | 00:09:10 | because you're out like 200 300 bucks |
00:09:08 | 00:09:11 | whatever it is right so just verify |
00:09:10 | 00:09:14 | every time it might slow you down a |
00:09:11 | 00:09:17 | little bit but it's well worth it okay |
00:09:14 | 00:09:20 | even at scale now number three is not |
00:09:17 | 00:09:21 | properly managing uh cash flow and this |
00:09:20 | 00:09:23 | is something that i dealt with |
00:09:21 | 00:09:25 | specifically on amazon because i scale |
00:09:23 | 00:09:27 | too fast it's also something it's not |
00:09:25 | 00:09:28 | that big of a deal but it's also |
00:09:27 | 00:09:30 | something that you kind of want to focus |
00:09:28 | 00:09:32 | on because the reason being is if you're |
00:09:30 | 00:09:34 | not managing your cash flow and checking |
00:09:32 | 00:09:35 | it every single day the same thing goes |
00:09:34 | 00:09:37 | with personal finance like you always |
00:09:35 | 00:09:38 | want to check your bank accounts always |
00:09:37 | 00:09:39 | check your credit cards if you're not |
00:09:38 | 00:09:41 | managing your cash flow you could run |
00:09:39 | 00:09:43 | into an issue where like you wake up |
00:09:41 | 00:09:44 | with like 30 new orders and you don't |
00:09:43 | 00:09:46 | have any money or any credit to actually |
00:09:44 | 00:09:47 | pay for those orders and that can kill |
00:09:46 | 00:09:49 | your metrics and you have to cancel all |
00:09:47 | 00:09:50 | those orders right so this is a little |
00:09:49 | 00:09:52 | problem but you definitely want to |
00:09:50 | 00:09:54 | manage cash flow also because like you |
00:09:52 | 00:09:56 | might need to turn off your store so |
00:09:54 | 00:09:57 | that you give yourself time if you're |
00:09:56 | 00:10:00 | starting if you don't have the credit |
00:09:57 | 00:10:01 | you don't already have some cash flow |
00:10:00 | 00:10:03 | so that you can recoup some of that |
00:10:01 | 00:10:05 | money so that you can then spend it |
00:10:03 | 00:10:07 | going forward in the future okay |
00:10:05 | 00:10:09 | now the next one number four is getting |
00:10:07 | 00:10:11 | one one that i see a lot and we all face |
00:10:09 | 00:10:13 | this myself included like getting too |
00:10:11 | 00:10:15 | emotional dealing with customers if they |
00:10:13 | 00:10:16 | give you a hard time or they ask for a |
00:10:15 | 00:10:18 | refund or like you're even if you're |
00:10:16 | 00:10:19 | pretty sure that they're lying to you |
00:10:18 | 00:10:21 | and they're saying like it didn't get |
00:10:19 | 00:10:23 | delivered i always recommend just |
00:10:21 | 00:10:25 | looking at it as a looking at it as like |
00:10:23 | 00:10:27 | a this is part this is like par for the |
00:10:25 | 00:10:29 | course right like this is part of doing |
00:10:27 | 00:10:31 | business as a drop shipper always just |
00:10:29 | 00:10:34 | not always but the majority of time |
00:10:31 | 00:10:36 | refund those customers be kind to them |
00:10:34 | 00:10:37 | don't go off on a long-winded response |
00:10:36 | 00:10:39 | and be like unprofessional and get mad |
00:10:37 | 00:10:41 | back at them because it's not worth it |
00:10:39 | 00:10:43 | and especially on amazon that can really |
00:10:41 | 00:10:44 | run you into problems it can a little |
00:10:43 | 00:10:47 | bit on facebook marketplace but not |
00:10:44 | 00:10:48 | really but i have notiked |
00:10:47 | 00:10:51 | again this is a guess a correlation |
00:10:48 | 00:10:52 | between like some claims on on facebook |
00:10:51 | 00:10:54 | marketplace and then getting my account |
00:10:52 | 00:10:56 | suspended thinking that like something's |
00:10:54 | 00:10:58 | wrong right now granted i get my account |
00:10:56 | 00:10:59 | back like almost immediately within 24 |
00:10:58 | 00:11:01 | hours every single time it's happened to |
00:10:59 | 00:11:04 | me in the past and it's happened like |
00:11:01 | 00:11:06 | four or five times now i think um not |
00:11:04 | 00:11:08 | not recently but i'm sure another one's |
00:11:06 | 00:11:09 | coming eventually let's be real |
00:11:08 | 00:11:12 | but there is a correlation there so i |
00:11:09 | 00:11:13 | would say like be careful with that |
00:11:12 | 00:11:14 | make sure that you're always dealing |
00:11:13 | 00:11:17 | with customers and kind of conversing |
00:11:14 | 00:11:19 | with them you know on a kind basis being |
00:11:17 | 00:11:23 | professional always accept returns for |
00:11:19 | 00:11:24 | them and always aid them you know |
00:11:23 | 00:11:26 | making sure that they're happy customers |
00:11:24 | 00:11:27 | right and that goes for amazon that goes |
00:11:26 | 00:11:29 | for ebay that goes for facebook |
00:11:27 | 00:11:31 | marketplace or any different uh you know |
00:11:29 | 00:11:32 | marketplace i'm telling you it'll pay |
00:11:31 | 00:11:34 | off it's annoying to deal with that it's |
00:11:32 | 00:11:35 | annoying to kind of swallow your pride |
00:11:34 | 00:11:38 | and be like i know that this person's |
00:11:35 | 00:11:39 | lying or i have a good chance or a good |
00:11:38 | 00:11:41 | you know inclination that this person is |
00:11:39 | 00:11:42 | lying and the tracking is literally |
00:11:41 | 00:11:43 | showing that it's been delivered to the |
00:11:42 | 00:11:46 | right address and they're saying it's |
00:11:43 | 00:11:48 | not there it's not worth it in in my |
00:11:46 | 00:11:51 | opinion most of the time there are those |
00:11:48 | 00:11:52 | rare circumstances but like just refund |
00:11:51 | 00:11:54 | them move on to the next customer and |
00:11:52 | 00:11:55 | block them as a problem customer in the |
00:11:54 | 00:11:56 | future |
00:11:55 | 00:11:58 | because the majority of sales that you |
00:11:56 | 00:11:59 | get the majority of profit will way |
00:11:58 | 00:12:01 | outweigh |
00:11:59 | 00:12:03 | the the little amount of refunds and |
00:12:01 | 00:12:04 | annoying customers that you have right |
00:12:03 | 00:12:06 | you want to you want the privilege of |
00:12:04 | 00:12:08 | doing business on the marketplace you |
00:12:06 | 00:12:11 | don't want to risk that for one or two |
00:12:08 | 00:12:12 | idiot customers okay so take a deep |
00:12:11 | 00:12:14 | breath before you respond to somebody |
00:12:12 | 00:12:16 | and get mad and then you know deal with |
00:12:14 | 00:12:18 | it in a professional manner even if you |
00:12:16 | 00:12:19 | think they're lying even if you know |
00:12:18 | 00:12:21 | you're right okay |
00:12:19 | 00:12:23 | number five there's two more we're gonna |
00:12:21 | 00:12:24 | cover six here obviously like i said |
00:12:23 | 00:12:26 | number five is not paying attention to |
00:12:24 | 00:12:29 | your metrics um this is something that |
00:12:26 | 00:12:31 | obviously amazon takes super super |
00:12:29 | 00:12:33 | seriously so literally every day if |
00:12:31 | 00:12:35 | you're drop shipping on amazon and ebay |
00:12:33 | 00:12:37 | as well although ebay does a little bit |
00:12:35 | 00:12:38 | better job of like warning you amazon |
00:12:37 | 00:12:40 | you have to check like your metrics tab |
00:12:38 | 00:12:42 | every single day check it every single |
00:12:40 | 00:12:44 | day right same thing with facebook |
00:12:42 | 00:12:46 | marketplace go into mobile go into |
00:12:44 | 00:12:48 | insights i have not found a way to do it |
00:12:46 | 00:12:49 | on desktop yet which is crazy to me |
00:12:48 | 00:12:51 | there's so many different things like |
00:12:49 | 00:12:52 | they're all over the place with like |
00:12:51 | 00:12:55 | what works on desktop versus what works |
00:12:52 | 00:12:56 | on mobile but for me it's mobile for you |
00:12:55 | 00:12:58 | it might be something different but |
00:12:56 | 00:13:00 | check your insights tab and your metrics |
00:12:58 | 00:13:01 | on facebook marketplace every single day |
00:13:00 | 00:13:03 | it doesn't matter where you're drop |
00:13:01 | 00:13:04 | shipping make sure you're on top of your |
00:13:03 | 00:13:06 | metrics and staying within those |
00:13:04 | 00:13:08 | parameters because |
00:13:06 | 00:13:09 | if you're not then you could run into an |
00:13:08 | 00:13:12 | issue where it's like the next canceled |
00:13:09 | 00:13:13 | order puts you above or below depending |
00:13:12 | 00:13:15 | on how they're looking at it |
00:13:13 | 00:13:17 | the a critikal metric that ends up |
00:13:15 | 00:13:19 | getting your account suspended right so |
00:13:17 | 00:13:20 | just stay up stay above the metrics make |
00:13:19 | 00:13:22 | sure that you're that you're focused on |
00:13:20 | 00:13:25 | them and paying attention to them and |
00:13:22 | 00:13:27 | looking at them every single day okay |
00:13:25 | 00:13:28 | if you're looking at it every single day |
00:13:27 | 00:13:30 | and like it looks great then chances are |
00:13:28 | 00:13:31 | obviously you don't need to worry about |
00:13:30 | 00:13:33 | and that's fine but you still want to |
00:13:31 | 00:13:34 | check it because for example like |
00:13:33 | 00:13:36 | another thing on amazon that you'll also |
00:13:34 | 00:13:38 | see on facebook marketplace every once |
00:13:36 | 00:13:41 | in a while is like if you check it |
00:13:38 | 00:13:43 | you'll you'll notike issues faster that |
00:13:41 | 00:13:45 | maybe aren't your pro you're like aren't |
00:13:43 | 00:13:46 | like an issue that you did right so like |
00:13:45 | 00:13:48 | for example if you're looking at your |
00:13:46 | 00:13:50 | metrics tab on amazon and you happen to |
00:13:48 | 00:13:51 | notike that like somebody made a claim |
00:13:50 | 00:13:52 | that |
00:13:51 | 00:13:54 | i don't know that something was like an |
00:13:52 | 00:13:56 | inaccurate website description or like |
00:13:54 | 00:13:58 | you were you were listing a product that |
00:13:56 | 00:14:00 | was like inauthentik or something you |
00:13:58 | 00:14:01 | can get ahead of that a lot faster |
00:14:00 | 00:14:03 | rather than like if you check it once a |
00:14:01 | 00:14:05 | week and it happened like a week ago |
00:14:03 | 00:14:06 | well now you're now it's been a week |
00:14:05 | 00:14:08 | into your metrics and you haven't done |
00:14:06 | 00:14:10 | anything about it right so stay on top |
00:14:08 | 00:14:13 | of it it's very very easy to just check |
00:14:10 | 00:14:15 | your metrics once a day again once a day |
00:14:13 | 00:14:18 | it will pay off trust me okay |
00:14:15 | 00:14:21 | and finally is not outsourcing or hiring |
00:14:18 | 00:14:23 | because you know as a beginner and i |
00:14:21 | 00:14:24 | literally this is like i'm i'm speaking |
00:14:23 | 00:14:26 | my language here i faced this for the |
00:14:24 | 00:14:28 | past four or five years honestly as an |
00:14:26 | 00:14:30 | entrepreneur like i didn't hire or |
00:14:28 | 00:14:32 | outsource for the longest time i know a |
00:14:30 | 00:14:33 | lot of people face this is because like |
00:14:32 | 00:14:35 | because like |
00:14:33 | 00:14:37 | you you want to keep all the profit you |
00:14:35 | 00:14:38 | don't want to give up like 500 a |
00:14:37 | 00:14:40 | thousand dollars a couple thousand |
00:14:38 | 00:14:42 | dollars depending on your scale to hire |
00:14:40 | 00:14:44 | somebody else right but the irony in |
00:14:42 | 00:14:46 | that is that if you are willing to put |
00:14:44 | 00:14:47 | some money back into the business and |
00:14:46 | 00:14:49 | spend it you know hiring or outsourcing |
00:14:47 | 00:14:50 | to other people |
00:14:49 | 00:14:52 | you're going to be able to scale a lot |
00:14:50 | 00:14:54 | faster if you do it correctly which will |
00:14:52 | 00:14:56 | then obviously bring more profit into |
00:14:54 | 00:14:58 | your business over time you know |
00:14:56 | 00:14:59 | consistently for the months to come so |
00:14:58 | 00:15:01 | you're not like stuck at like 10k a |
00:14:59 | 00:15:03 | month or like 15 a month or or you know |
00:15:01 | 00:15:04 | 5k a month or 20k a month or whatever it |
00:15:03 | 00:15:06 | is for you |
00:15:04 | 00:15:07 | you're able to pour more money back into |
00:15:06 | 00:15:09 | it and one thing that it took me a long |
00:15:07 | 00:15:11 | time to realize even though i knew it |
00:15:09 | 00:15:13 | logically is like as two people are |
00:15:11 | 00:15:14 | literally working on both computers |
00:15:13 | 00:15:16 | right here right now for me as i'm |
00:15:14 | 00:15:18 | recording this video is like it doesn't |
00:15:16 | 00:15:20 | matter how smart i am and i'm not saying |
00:15:18 | 00:15:22 | i'm smart but like let's say like it |
00:15:20 | 00:15:23 | doesn't matter how how smart i think i |
00:15:22 | 00:15:25 | am at like implementing something it |
00:15:23 | 00:15:27 | doesn't matter how hard i'm willing to |
00:15:25 | 00:15:28 | work or if i'm willing to work 20 hour |
00:15:27 | 00:15:31 | days |
00:15:28 | 00:15:33 | i cannot outwork multiple people and so |
00:15:31 | 00:15:34 | if you're willing to outsource and hire |
00:15:33 | 00:15:37 | you can scale your business so much |
00:15:34 | 00:15:38 | faster and honestly you'll be able to |
00:15:37 | 00:15:40 | think like big picture things about how |
00:15:38 | 00:15:41 | to actually scale your business and do |
00:15:40 | 00:15:43 | the other things that other people |
00:15:41 | 00:15:45 | aren't able to replicate |
00:15:43 | 00:15:47 | and hire for |
00:15:45 | 00:15:48 | it's just it's just a better way to do |
00:15:47 | 00:15:50 | it right you won't be as burned out we |
00:15:48 | 00:15:51 | all as entrepreneurs especially when |
00:15:50 | 00:15:54 | you're starting face like that burnout |
00:15:51 | 00:15:56 | phase but if you can start scaling your |
00:15:54 | 00:15:58 | business by yourself first and then are |
00:15:56 | 00:16:00 | willing to outsource and hire you will |
00:15:58 | 00:16:02 | avoid burnout you'll scale a lot faster |
00:16:00 | 00:16:04 | and then you'll build a team that you |
00:16:02 | 00:16:06 | can obviously take with you |
00:16:04 | 00:16:07 | if it pivots or if something adjusts in |
00:16:06 | 00:16:09 | the future right |
00:16:07 | 00:16:11 | so i didn't plan this i kind of rambled |
00:16:09 | 00:16:12 | on all these but i really hope that they |
00:16:11 | 00:16:15 | help these are literally six mistakes |
00:16:12 | 00:16:16 | that i see all new drop shippers make |
00:16:15 | 00:16:19 | i'm not saying they all make all six of |
00:16:16 | 00:16:21 | these but like they make a combination |
00:16:19 | 00:16:23 | at least of one or two of these myself |
00:16:21 | 00:16:25 | i've literally faced all these until i |
00:16:23 | 00:16:27 | know them and i see people commenting |
00:16:25 | 00:16:29 | these things in like facebook groups or |
00:16:27 | 00:16:31 | forums i also see beginners that you |
00:16:29 | 00:16:32 | know start my course shameless plug link |
00:16:31 | 00:16:33 | in the description if you want drop ship |
00:16:32 | 00:16:35 | bro |
00:16:33 | 00:16:38 | uh they're always kind of facing these |
00:16:35 | 00:16:39 | issues so to recap it's scaling too fast |
00:16:38 | 00:16:41 | be careful with that make sure you |
00:16:39 | 00:16:43 | understand have experience and have |
00:16:41 | 00:16:45 | systems in place first number two is |
00:16:43 | 00:16:46 | using the address copying software and |
00:16:45 | 00:16:48 | taking it for granted that it works |
00:16:46 | 00:16:50 | every time and not verifying that you |
00:16:48 | 00:16:52 | have the right address in there number |
00:16:50 | 00:16:54 | three is not pop properly managing your |
00:16:52 | 00:16:56 | cash flow number four is getting too |
00:16:54 | 00:16:58 | emotional and getting mad at customers |
00:16:56 | 00:16:59 | or not refunding customers because you |
00:16:58 | 00:17:01 | think that they're lying to you it's a |
00:16:59 | 00:17:03 | big mistake i'm telling you treat it as |
00:17:01 | 00:17:05 | a business |
00:17:03 | 00:17:06 | just just write them off as like as like |
00:17:05 | 00:17:09 | an idiot an expense and then block them |
00:17:06 | 00:17:11 | in the future it's it's never worth |
00:17:09 | 00:17:12 | fighting over one customer and risking |
00:17:11 | 00:17:14 | your account or a bad review or |
00:17:12 | 00:17:16 | something like that right |
00:17:14 | 00:17:18 | number five is uh not paying attention |
00:17:16 | 00:17:20 | to your metrics check them every single |
00:17:18 | 00:17:22 | day no matter the platform and number |
00:17:20 | 00:17:24 | six finally is not hiring or outsourcing |
00:17:22 | 00:17:26 | because you want to keep a good portion |
00:17:24 | 00:17:28 | of the profit okay so i really hope that |
00:17:26 | 00:17:29 | all those helped uh if you have a |
00:17:28 | 00:17:31 | question drop in the comment section |
00:17:29 | 00:17:33 | down below i would love to answer i |
00:17:31 | 00:17:34 | would love to answer it for you clearly |
00:17:33 | 00:17:36 | i can't tok today and i need to end |
00:17:34 | 00:17:38 | this video so i'll see you guys the next |
00:17:36 | 00:17:38 | one |
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