[WARNING] This Will SHUT Your Dropshipping Business Down OVERNIGHT (Shopify Changed Forever...)
Published on: November 27 2022 by Peter Pru - Ecommerce Empire Builders
[WARNING] This Will SHUT Your Dropshipping Business Down OVERNIGHT (Shopify Changed Forever...)
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Table of Contents About [WARNING] This Will SHUT Your Dropshipping Business Down OVERNIGHT (Shopify Changed Forever...)
[WARNING] This Will SHUT Your Dropshipping Business Down OVERNIGHT (Shopify Changed Forever...)
startTime | durationTime | text |
00:00:00 | 00:00:03 | in today's video we're gonna be toking |
00:00:01 | 00:00:06 | about some pretty big Facebook ad |
00:00:03 | 00:00:08 | changes that you need to be aware of so |
00:00:06 | 00:00:10 | your drop shipping business isn't in |
00:00:08 | 00:00:13 | jeopardy these changes if you don't pay |
00:00:10 | 00:00:14 | attention to them can literally shut |
00:00:13 | 00:00:22 | your drop shipping or your e-commerce |
00:00:14 | 00:00:24 | business down over night now before we |
00:00:22 | 00:00:25 | get going in today's video of the drop |
00:00:24 | 00:00:27 | shipping changes and Facebook ad changes |
00:00:25 | 00:00:28 | that you need to be made aware of I want |
00:00:27 | 00:00:31 | to announce the winner of our free |
00:00:28 | 00:00:32 | 30-minute coaching session that is Olaf |
00:00:31 | 00:00:34 | I hope I'm pronouncing a you're |
00:00:32 | 00:00:35 | pronouncing your name right I love your |
00:00:34 | 00:00:36 | content soon I'm going to switch from |
00:00:35 | 00:00:38 | Shopify to click funnels but it's really |
00:00:36 | 00:00:40 | allowed dropship from Amazon and when |
00:00:38 | 00:00:42 | you do the switch from Amazon to supply |
00:00:40 | 00:00:43 | your agent I'd be more than happy to |
00:00:42 | 00:00:45 | answer your questions on your free |
00:00:43 | 00:00:46 | 30-minute coaching session with me just |
00:00:45 | 00:00:48 | email peter at ecommerce Empire builders |
00:00:46 | 00:00:50 | calm so we can schedule that out and if |
00:00:48 | 00:00:52 | you want to be a winner of a free |
00:00:50 | 00:00:54 | 30-minute coaching session with me to |
00:00:52 | 00:00:56 | help you on your new or existing |
00:00:54 | 00:00:57 | ecommerce business all you have to do is |
00:00:56 | 00:00:59 | drop a comment down below in today's |
00:00:57 | 00:01:02 | video you can ask a question you could |
00:00:59 | 00:01:05 | just say hi or you could you could yes a |
00:01:02 | 00:01:06 | my empire starts now and if you do have |
00:01:05 | 00:01:09 | a question and you want to answer it |
00:01:06 | 00:01:11 | live by me I answer all questions during |
00:01:09 | 00:01:13 | the first 30 minutes of every video |
00:01:11 | 00:01:14 | launching so mess make sure you smash |
00:01:13 | 00:01:15 | that subscribe button so you join the |
00:01:14 | 00:01:17 | number one at V commerce family on |
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00:01:19 | 00:01:23 | new content on Monday Wednesdays and |
00:01:21 | 00:01:25 | Fridays because without further ado |
00:01:23 | 00:01:27 | let's get into these changes that you |
00:01:25 | 00:01:28 | need to be made aware of |
00:01:27 | 00:01:30 | okay guys and if you don't really pay |
00:01:28 | 00:01:32 | attention to these videos and make the |
00:01:30 | 00:01:34 | corrected course of action you're going |
00:01:32 | 00:01:36 | to suffer right your business could be |
00:01:34 | 00:01:38 | shut down your businesses your special |
00:01:36 | 00:01:40 | your facebook ad calls it can go |
00:01:38 | 00:01:42 | drastikally higher than you expect okay |
00:01:40 | 00:01:44 | so this this kind of stemmed from |
00:01:42 | 00:01:46 | somebody that made this post that um |
00:01:44 | 00:01:49 | that I wanted to share they got a |
00:01:46 | 00:01:51 | customer feedback score from Facebook |
00:01:49 | 00:01:53 | warning them about hey the low customer |
00:01:51 | 00:01:54 | feedback score that they're actually |
00:01:53 | 00:01:56 | getting into their business and I've |
00:01:54 | 00:01:58 | been seeing this and the various Shopify |
00:01:56 | 00:02:00 | groups drop shipping groups ecommerce |
00:01:58 | 00:02:02 | groups of a lot of people having the |
00:02:00 | 00:02:04 | same issue so I want to share my |
00:02:02 | 00:02:05 | thoughts about these customers low |
00:02:04 | 00:02:07 | customer feedback scores how they're |
00:02:05 | 00:02:09 | actually impacting your Facebook Ads |
00:02:07 | 00:02:11 | your Facebook posts all your metrics |
00:02:09 | 00:02:13 | inside of your Facebook ads and also |
00:02:11 | 00:02:17 | more importantly how you can |
00:02:13 | 00:02:19 | raise your customer feedback score okay |
00:02:17 | 00:02:20 | now you're gonna be notified through |
00:02:19 | 00:02:22 | these notifications and a lot of these I |
00:02:20 | 00:02:24 | took directly from Facebook okay guys so |
00:02:22 | 00:02:27 | what Facebook is saying that is when |
00:02:24 | 00:02:30 | you're ranking your customer feedbacks |
00:02:27 | 00:02:31 | where falls below three right below |
00:02:30 | 00:02:33 | three they're gonna send you a |
00:02:31 | 00:02:35 | notification with an email right within |
00:02:33 | 00:02:37 | that email you're gonna find all the |
00:02:35 | 00:02:38 | information about your customer feet are |
00:02:37 | 00:02:40 | going to send you to a notification |
00:02:38 | 00:02:43 | center about all this stuff it's gonna |
00:02:40 | 00:02:45 | give you a dashboard apparently you can |
00:02:43 | 00:02:46 | change when these notifications get sent |
00:02:45 | 00:02:48 | out to your customers believe it or not |
00:02:46 | 00:02:49 | guys I've actually never even got these |
00:02:48 | 00:02:52 | notifications but I see all these other |
00:02:49 | 00:02:55 | drop shippers having this issue okay um |
00:02:52 | 00:02:56 | now it isn't everybody it really comes |
00:02:55 | 00:02:57 | down to those that actually and you're |
00:02:56 | 00:02:59 | gonna we're gonna go through soon the |
00:02:57 | 00:03:00 | videos but it really comes down to who |
00:02:59 | 00:03:02 | are the people that actually are here to |
00:03:00 | 00:03:03 | build a real business and who are the |
00:03:02 | 00:03:05 | ones that like you know shouldn't even |
00:03:03 | 00:03:07 | be in business at all right if you're |
00:03:05 | 00:03:08 | the one that isn't responding to |
00:03:07 | 00:03:09 | customer service requests it doesn't |
00:03:08 | 00:03:10 | care about your customers doesn't care |
00:03:09 | 00:03:12 | about the product right yeah you're |
00:03:10 | 00:03:15 | gonna fall below three pretty pretty |
00:03:12 | 00:03:17 | quickly okay now again you will get that |
00:03:15 | 00:03:20 | notification from Facebook when you fall |
00:03:17 | 00:03:21 | below three 3.0 scores so this is kind |
00:03:20 | 00:03:23 | of what it looks like right your |
00:03:21 | 00:03:25 | customer is actually gonna app be asked |
00:03:23 | 00:03:28 | by Facebook to give feedback on your |
00:03:25 | 00:03:30 | recent purchase from your store okay you |
00:03:28 | 00:03:33 | can see here is a little notification |
00:03:30 | 00:03:34 | that they'd be sending them out and also |
00:03:33 | 00:03:36 | this is the one I've seen more often |
00:03:34 | 00:03:37 | this is one I've actually been given |
00:03:36 | 00:03:38 | I've actually never gotten a |
00:03:37 | 00:03:39 | notification like this from Facebook for |
00:03:38 | 00:03:43 | a purchase but I have gotten this one |
00:03:39 | 00:03:45 | are you satisfied how satisfied are you |
00:03:43 | 00:03:46 | with this partikular business I have |
00:03:45 | 00:03:48 | seen that before and this is probably |
00:03:46 | 00:03:50 | the one that's very easy right Facebook |
00:03:48 | 00:03:52 | is making this so easy to give feedback |
00:03:50 | 00:03:53 | on your business so if you don't make |
00:03:52 | 00:03:54 | the change that we're gonna be toking |
00:03:53 | 00:03:55 | about in this video like your customer |
00:03:54 | 00:03:57 | if they're upset they're just gonna keep |
00:03:55 | 00:03:59 | hitting sad face sad face sad face right |
00:03:57 | 00:04:01 | and if they keep doing that your score |
00:03:59 | 00:04:02 | your customer feedbacks was gonna get |
00:04:01 | 00:04:04 | lower right and the reason for this |
00:04:02 | 00:04:06 | stuff guys it like this whole customer |
00:04:04 | 00:04:07 | feedback stuff is the given customers we |
00:04:06 | 00:04:09 | users on Facebook a better experience |
00:04:07 | 00:04:11 | right and really weed out those that |
00:04:09 | 00:04:12 | have a real business versus those that |
00:04:11 | 00:04:14 | actually want to build an e-commerce |
00:04:12 | 00:04:15 | Empire okay and unfortunately see a lot |
00:04:14 | 00:04:17 | of people in the drops in space that are |
00:04:15 | 00:04:19 | just trying to make a quick basically do |
00:04:17 | 00:04:20 | it as a get-rich-quick scheme and it's |
00:04:19 | 00:04:22 | never been that the goal is always |
00:04:20 | 00:04:24 | always always to go and brand your own |
00:04:22 | 00:04:27 | products and create a real business |
00:04:24 | 00:04:27 | that's sustainable okay now again you |
00:04:27 | 00:04:29 | could |
00:04:27 | 00:04:31 | see here here's kind of like to score |
00:04:29 | 00:04:33 | that you'll you'll get on your business |
00:04:31 | 00:04:34 | right here so obviously this this I just |
00:04:33 | 00:04:36 | grabbed these off all these screenshots |
00:04:34 | 00:04:37 | from Facebook but essentially this is |
00:04:36 | 00:04:39 | the email that they're going to send you |
00:04:37 | 00:04:40 | they're gonna send you to your customer |
00:04:39 | 00:04:42 | feedback dashboard where you can kind of |
00:04:40 | 00:04:44 | look at all of these this information |
00:04:42 | 00:04:46 | about what your customers are saying |
00:04:44 | 00:04:48 | about you they're gonna ask a variety of |
00:04:46 | 00:04:49 | different factors from your customers |
00:04:48 | 00:04:51 | are gonna ask how was the product |
00:04:49 | 00:04:53 | quality how fast did you get the product |
00:04:51 | 00:04:55 | how luckily are you to buy from these |
00:04:53 | 00:04:57 | from this merchants again right they |
00:04:55 | 00:04:58 | just want to see the overall quality of |
00:04:57 | 00:05:00 | your business are you legit and if |
00:04:58 | 00:05:02 | they're saying hey you're shipping suck |
00:05:00 | 00:05:04 | right the product was awful the customer |
00:05:02 | 00:05:06 | service is terrible and they're all in |
00:05:04 | 00:05:08 | it and it's bad just all across the |
00:05:06 | 00:05:10 | board my facebook is gonna keep asking |
00:05:08 | 00:05:12 | more and more people right right my my |
00:05:10 | 00:05:14 | theory about the customer feedback is |
00:05:12 | 00:05:16 | they're actually gonna ask more and more |
00:05:14 | 00:05:18 | people to verify that those lower |
00:05:16 | 00:05:20 | feedback scores are actually legit like |
00:05:18 | 00:05:22 | they'll keep going out and asking people |
00:05:20 | 00:05:23 | right so if they if they get somebody |
00:05:22 | 00:05:25 | that says Lowe and another person load |
00:05:23 | 00:05:26 | they're gonna ask more and more people |
00:05:25 | 00:05:27 | about your business because they want to |
00:05:26 | 00:05:29 | make sure hey is this actually a |
00:05:27 | 00:05:31 | business that sucks and literally nobody |
00:05:29 | 00:05:32 | is saying any good things or is it a |
00:05:31 | 00:05:34 | good business and most people are saying |
00:05:32 | 00:05:37 | nice things again this is a great thing |
00:05:34 | 00:05:38 | that really is really weeding out the |
00:05:37 | 00:05:40 | people that Chevrolet shouldn't be in |
00:05:38 | 00:05:41 | business to begin with okay so good |
00:05:40 | 00:05:43 | feedback right that means you're on |
00:05:41 | 00:05:46 | facebook's good side bad feedback |
00:05:43 | 00:05:49 | obviously means you're on facebook's bad |
00:05:46 | 00:05:50 | side right so your your your feedback |
00:05:49 | 00:05:52 | score believe it or not guys this is |
00:05:50 | 00:05:54 | going to impact so many things in your |
00:05:52 | 00:05:56 | business as far as Facebook ads are |
00:05:54 | 00:05:58 | concerned right your reach is circle |
00:05:56 | 00:05:59 | everything's ever get more expensive |
00:05:58 | 00:06:02 | your cost per purchase right your |
00:05:59 | 00:06:04 | engagement your reach you can go from |
00:06:02 | 00:06:05 | ads that you were profitable for you |
00:06:04 | 00:06:06 | right but then once your customer |
00:06:05 | 00:06:08 | feedback score drops under a certain |
00:06:06 | 00:06:10 | point your cost per purchase might go |
00:06:08 | 00:06:12 | drastikally higher right because now |
00:06:10 | 00:06:14 | Facebook is gonna be charging you more |
00:06:12 | 00:06:15 | to do that because they don't want to |
00:06:14 | 00:06:16 | serve your ads in front of their |
00:06:15 | 00:06:18 | customers right they want to serve ads |
00:06:16 | 00:06:20 | of those businesses that actually |
00:06:18 | 00:06:22 | provide quality products quality |
00:06:20 | 00:06:24 | customer service right to their |
00:06:22 | 00:06:26 | customers okay and this is going to be |
00:06:24 | 00:06:28 | on all fronts even posts that you make |
00:06:26 | 00:06:29 | on your business page can be impacted by |
00:06:28 | 00:06:31 | the reach and engagement the amount of |
00:06:29 | 00:06:33 | people that are going to be shown those |
00:06:31 | 00:06:33 | organic posts that you make on your |
00:06:33 | 00:06:36 | Facebook page |
00:06:33 | 00:06:39 | okay now you'll want your feedback score |
00:06:36 | 00:06:41 | at that - / - or higher that's from what |
00:06:39 | 00:06:42 | I've heard us from what I've seen is |
00:06:41 | 00:06:44 | if you're at least out-of-tune above it |
00:06:42 | 00:06:46 | shouldn't be a drastik impact but once |
00:06:44 | 00:06:48 | you fall under that - right that's where |
00:06:46 | 00:06:49 | things can get a little rough that's |
00:06:48 | 00:06:51 | what you really need to make some |
00:06:49 | 00:06:54 | business changes so Facebook ads aren't |
00:06:51 | 00:06:54 | completely unprofitable for you so how |
00:06:54 | 00:06:56 | can we do this right |
00:06:54 | 00:06:58 | let's tok about how do we increase that |
00:06:56 | 00:07:00 | increase that feedback score well guys |
00:06:58 | 00:07:02 | the number one is expectations versus |
00:07:00 | 00:07:04 | reality right some of you guys are |
00:07:02 | 00:07:06 | selling your customers like the world |
00:07:04 | 00:07:08 | right like expectations like on these on |
00:07:06 | 00:07:09 | these Easy's right $750 and the customer |
00:07:08 | 00:07:11 | gets them and then they're like these |
00:07:09 | 00:07:12 | slippers right |
00:07:11 | 00:07:13 | obviously you're ending a terrible |
00:07:12 | 00:07:15 | feedback score on something like that |
00:07:13 | 00:07:17 | right very important to make sure you |
00:07:15 | 00:07:18 | guys are ordering the product from your |
00:07:17 | 00:07:21 | customers I've been saying this forever |
00:07:18 | 00:07:23 | order the product from your suppliers |
00:07:21 | 00:07:24 | right verify quality they're our soap |
00:07:23 | 00:07:26 | especially if you're drop shipping from |
00:07:24 | 00:07:28 | Aliexpress like I know a lot of you guys |
00:07:26 | 00:07:29 | are there's gonna be good quality |
00:07:28 | 00:07:31 | products and there's gonna be bad |
00:07:29 | 00:07:32 | quality products all right so it's gonna |
00:07:31 | 00:07:34 | take a little bit of time yes it's gonna |
00:07:32 | 00:07:35 | take maybe a few weeks before you get |
00:07:34 | 00:07:37 | the products but guess what it's gonna |
00:07:35 | 00:07:39 | save you so many headaches from your |
00:07:37 | 00:07:42 | business if you just verify the quality |
00:07:39 | 00:07:44 | find good quality suppliers to work with |
00:07:42 | 00:07:45 | okay that's so important to do and a lot |
00:07:44 | 00:07:46 | of you aren't willing to do that again |
00:07:45 | 00:07:48 | you're a lot of you are in this for the |
00:07:46 | 00:07:50 | get-rich-quick scheme right where you're |
00:07:48 | 00:07:51 | not even ordering the product and you're |
00:07:50 | 00:07:53 | selling products on the internet right |
00:07:51 | 00:07:55 | to customers and then this is what this |
00:07:53 | 00:07:57 | is what's happening right this is what's |
00:07:55 | 00:07:59 | gonna that's gonna kill your feedback |
00:07:57 | 00:08:00 | score when your customer is now gonna be |
00:07:59 | 00:08:02 | asked by Facebook and you've sent them |
00:08:00 | 00:08:03 | like some really piece of junk right |
00:08:02 | 00:08:05 | that doesn't work they're gonna be like |
00:08:03 | 00:08:07 | well this sucks right |
00:08:05 | 00:08:08 | so always verify hey is that product |
00:08:07 | 00:08:11 | that you actually send your customers |
00:08:08 | 00:08:13 | good quality is it worth it would you |
00:08:11 | 00:08:15 | pay for it right that's the ultimate |
00:08:13 | 00:08:17 | question would you pay for would you be |
00:08:15 | 00:08:19 | happy with this product if you got it in |
00:08:17 | 00:08:20 | the mail okay and unfortunately a lot of |
00:08:19 | 00:08:22 | you you probably can't even answer our |
00:08:20 | 00:08:24 | questions you've never been open the |
00:08:22 | 00:08:25 | product for yourself right and that's |
00:08:24 | 00:08:28 | not how little business the business |
00:08:25 | 00:08:29 | operates that's not how any CEO like you |
00:08:28 | 00:08:31 | if you're running a drop shipping |
00:08:29 | 00:08:33 | business or an e-commerce business would |
00:08:31 | 00:08:34 | ever do it okay make sure you or that |
00:08:33 | 00:08:37 | product verified quality if it sucks |
00:08:34 | 00:08:38 | move on to the next supplier okay do |
00:08:37 | 00:08:40 | always the strategy has always been to |
00:08:38 | 00:08:41 | go to a brand okay |
00:08:40 | 00:08:42 | the reason I advocate drop shipping the |
00:08:41 | 00:08:44 | reason I tok a lot about drop shipping |
00:08:42 | 00:08:47 | on this channel is because it is a great |
00:08:44 | 00:08:49 | risk-free low-risk way for newbies to |
00:08:47 | 00:08:51 | get started to validate their ideas okay |
00:08:49 | 00:08:52 | that's always the goal right to validate |
00:08:51 | 00:08:53 | your ideas build up some cash flow and |
00:08:52 | 00:08:54 | not risk like ten twenty thousand |
00:08:53 | 00:08:56 | dollars like Amazon if |
00:08:54 | 00:08:57 | yay and then you're kind of you know |
00:08:56 | 00:08:59 | don't know how to sell anything right |
00:08:57 | 00:09:01 | so always with dropshipping find those |
00:08:59 | 00:09:03 | winners on Aliexpress Amazon however |
00:09:01 | 00:09:04 | your drop shipping you know whatever all |
00:09:03 | 00:09:07 | the other places you can drop ship from |
00:09:04 | 00:09:09 | find those winners quickly and start |
00:09:07 | 00:09:10 | sourcing and branding your own products |
00:09:09 | 00:09:11 | are if you're interested to learn more |
00:09:10 | 00:09:14 | about that drop me a comment down below |
00:09:11 | 00:09:15 | right and like the video too so I know |
00:09:14 | 00:09:17 | you're enjoying this kind of content but |
00:09:15 | 00:09:19 | drop a comment let us know if you want |
00:09:17 | 00:09:21 | to know more about branding go from that |
00:09:19 | 00:09:22 | drop shipping drop shipping business to |
00:09:21 | 00:09:24 | a brand this is something we toked a |
00:09:22 | 00:09:25 | lot about in our later modules inside |
00:09:24 | 00:09:27 | the e-commerce empire academy if you're |
00:09:25 | 00:09:29 | interested to learn more about that |
00:09:27 | 00:09:30 | right attend the sales funnel master |
00:09:29 | 00:09:32 | class down below be the first link in |
00:09:30 | 00:09:34 | the description of this video but bran |
00:09:32 | 00:09:36 | should always be on your mind guys brand |
00:09:34 | 00:09:37 | is key okay and that is what you should |
00:09:36 | 00:09:39 | want to do a lot of you like you're |
00:09:37 | 00:09:41 | crushing it with dropship me you're |
00:09:39 | 00:09:43 | crushing it you're doing a grand a day |
00:09:41 | 00:09:44 | to three grand a day and then you're |
00:09:43 | 00:09:46 | you're you're still dropping for |
00:09:44 | 00:09:48 | Aliexpress it makes no sense to me |
00:09:46 | 00:09:49 | right build up the cash flow move to a |
00:09:48 | 00:09:50 | brand right it's gonna save you a ton of |
00:09:49 | 00:09:51 | headaches and you're gonna actually |
00:09:50 | 00:09:53 | build something that if you ever want to |
00:09:51 | 00:09:57 | you can sell it easily right cuz you |
00:09:53 | 00:09:59 | have real loyal customers okay now other |
00:09:57 | 00:10:00 | ways is to work on your shipping times |
00:09:59 | 00:10:02 | right this is something a lot of you are |
00:10:00 | 00:10:04 | gonna struggle with with our low |
00:10:02 | 00:10:05 | feedback score is most of the time it's |
00:10:04 | 00:10:06 | not gonna necessarily be product quality |
00:10:05 | 00:10:08 | it's gonna be like oh I never got my |
00:10:06 | 00:10:10 | order alright and if I got my order |
00:10:08 | 00:10:12 | where's my order right so what you want |
00:10:10 | 00:10:13 | to do is start looking at ways that you |
00:10:12 | 00:10:15 | can ship from the states again with |
00:10:13 | 00:10:16 | Aliexpress you could do the ships from |
00:10:15 | 00:10:18 | and you can filter it to the United |
00:10:16 | 00:10:19 | States you're gonna have your margins |
00:10:18 | 00:10:22 | gonna be hit here a little bit you can |
00:10:19 | 00:10:23 | also go to Amazon and see if you can |
00:10:22 | 00:10:25 | drop ship from there to start finding |
00:10:23 | 00:10:26 | those quick winners okay |
00:10:25 | 00:10:28 | all those things that you can do to |
00:10:26 | 00:10:29 | combat that look higher margin now that |
00:10:28 | 00:10:31 | you're gonna be paying is increase the |
00:10:29 | 00:10:33 | value right increase the value that |
00:10:31 | 00:10:35 | you're giving to your customer right a |
00:10:33 | 00:10:37 | lot of you can't a lot of you are in a |
00:10:35 | 00:10:38 | race to the bottom all the time and to |
00:10:37 | 00:10:40 | me it's like why why are you making it |
00:10:38 | 00:10:42 | so difficult for yourself right charge |
00:10:40 | 00:10:43 | more for the same product but just add |
00:10:42 | 00:10:45 | more value to it add some information |
00:10:43 | 00:10:46 | product out of course that's I had a |
00:10:45 | 00:10:48 | membership or a little mastermind |
00:10:46 | 00:10:50 | community right to your to your fishing |
00:10:48 | 00:10:51 | lure or whatever right that is going to |
00:10:50 | 00:10:53 | increase the perceived value so |
00:10:51 | 00:10:55 | customers are more likely to pay more |
00:10:53 | 00:10:57 | for it because there's more value right |
00:10:55 | 00:10:58 | there's a two ways that you can you can |
00:10:57 | 00:10:59 | now you can compete right you can |
00:10:58 | 00:11:01 | compete on price and you're all just |
00:10:59 | 00:11:03 | racing to the bottom and lowering your |
00:11:01 | 00:11:04 | margins or you can just add more value |
00:11:03 | 00:11:07 | to your customer and charge more okay |
00:11:04 | 00:11:07 | now again you won't always try and find |
00:11:07 | 00:11:10 | where can you get the |
00:11:07 | 00:11:12 | the the best shipping hopefully from the |
00:11:10 | 00:11:14 | country that that uh that the closest |
00:11:12 | 00:11:16 | country to to wherever your your selling |
00:11:14 | 00:11:17 | stuff to okay but again you want to |
00:11:16 | 00:11:20 | focus on the brand so you can move into |
00:11:17 | 00:11:23 | this fulfillment centers now other ways |
00:11:20 | 00:11:26 | these customer service right some of you |
00:11:23 | 00:11:27 | like don't even answer your emails right |
00:11:26 | 00:11:29 | like you have this business and then a |
00:11:27 | 00:11:31 | customer asks about their order and then |
00:11:29 | 00:11:33 | you don't ever reply to them right like |
00:11:31 | 00:11:35 | think of that happen to you that's awful |
00:11:33 | 00:11:36 | so what I recommend you guys do from day |
00:11:35 | 00:11:38 | one this is something I tell my academy |
00:11:36 | 00:11:40 | students from the literally day one you |
00:11:38 | 00:11:42 | take an order you should have a VA right |
00:11:40 | 00:11:43 | we love to use free up calm we'll leave |
00:11:42 | 00:11:45 | a link down below it's a fifty dollar |
00:11:43 | 00:11:46 | coupon code actually a fifty dollar gift |
00:11:45 | 00:11:49 | card that you can actually go and hire a |
00:11:46 | 00:11:52 | VA from free up calm um it's like fre |
00:11:49 | 00:11:54 | ee-yup calm slash empire builder you get |
00:11:52 | 00:11:56 | a fifty dollar gift card to go in hire a |
00:11:54 | 00:11:58 | VA that's like a week's worth a worth of |
00:11:56 | 00:12:00 | work right and a good amount of work but |
00:11:58 | 00:12:02 | you want to make sure you're hiring VA s |
00:12:00 | 00:12:04 | hiring people that are looking at those |
00:12:02 | 00:12:06 | emails for example my VA is I always |
00:12:04 | 00:12:08 | have them checking in the morning and in |
00:12:06 | 00:12:10 | the evening right always two shifts |
00:12:08 | 00:12:11 | right to make sure that customers are |
00:12:10 | 00:12:13 | getting responded to right away I |
00:12:11 | 00:12:14 | promise you a lot of even the shipping |
00:12:13 | 00:12:16 | issues that you guys are facing right |
00:12:14 | 00:12:18 | now those of you dropped ran from |
00:12:16 | 00:12:19 | Aliexpress and overseas is because |
00:12:18 | 00:12:21 | you're not being forthright with your |
00:12:19 | 00:12:23 | customers not letting them know what the |
00:12:21 | 00:12:24 | situation is right when they send you an |
00:12:23 | 00:12:26 | email saying hey where's my order just |
00:12:24 | 00:12:28 | be upfront with them right tell them hey |
00:12:26 | 00:12:29 | it takes a while to ship from our |
00:12:28 | 00:12:30 | manufacturers right let them know those |
00:12:29 | 00:12:31 | of you that are watching they're inside |
00:12:30 | 00:12:33 | the ecommerce Empire Academy you have |
00:12:31 | 00:12:36 | all my email templates that you can send |
00:12:33 | 00:12:38 | to really by yourself basically like 21 |
00:12:36 | 00:12:40 | days worth of worth of complaints from |
00:12:38 | 00:12:42 | your customers so they actually wait for |
00:12:40 | 00:12:43 | their further order but guys that is it |
00:12:42 | 00:12:44 | for today's video if you have any |
00:12:43 | 00:12:46 | questions comments whatsoever if you |
00:12:44 | 00:12:47 | enjoyed the video make sure you smash |
00:12:46 | 00:12:49 | that like button alright let us know |
00:12:47 | 00:12:50 | that you enjoyed the comment and drop me |
00:12:49 | 00:12:52 | a comment down below its gonna enter you |
00:12:50 | 00:12:54 | into one a free 30-minute coaching |
00:12:52 | 00:12:56 | session with me and it's also gonna if |
00:12:54 | 00:12:57 | it's a question you'll get it answered |
00:12:56 | 00:12:58 | by me live during the first 30 minutes |
00:12:57 | 00:13:00 | so make sure you hit that subscribe |
00:12:58 | 00:13:02 | button and turn that little notification |
00:13:00 | 00:13:03 | belt on and guys I also wanted to |
00:13:02 | 00:13:06 | mention we're gonna be doing a big big |
00:13:03 | 00:13:08 | giveaway very very soon okay we're gonna |
00:13:06 | 00:13:09 | be funding one of your business startups |
00:13:08 | 00:13:13 | so this giveaway is actually gonna |
00:13:09 | 00:13:14 | happen on the Peter Peru Instagram |
00:13:13 | 00:13:16 | handle we will link it right here go |
00:13:14 | 00:13:19 | follow it we're gonna be giving away a |
00:13:16 | 00:13:21 | couple thousand bucks to help one of you |
00:13:19 | 00:13:23 | one lucky winner one of you |
00:13:21 | 00:13:25 | your business startup and that's that |
00:13:23 | 00:13:27 | giveaways gonna be happening on the |
00:13:25 | 00:13:29 | Instagram Peter underscore Pro so make |
00:13:27 | 00:13:31 | sure you guys go check it out and also |
00:13:29 | 00:13:32 | guys if you want more advanced training |
00:13:31 | 00:13:33 | you want to think of you're thinking |
00:13:32 | 00:13:35 | about joining the e-commerce Empire |
00:13:33 | 00:13:37 | Academy you want to work closer with us |
00:13:35 | 00:13:38 | and our team right at ten the sales |
00:13:37 | 00:13:39 | funnel master class down below will be |
00:13:38 | 00:13:41 | the first link in the description of |
00:13:39 | 00:13:42 | this video but guys that is it for |
00:13:41 | 00:13:43 | today's video I hope you have an |
00:13:42 | 00:13:47 | absolutely fantastik rest of your day |
00:13:43 | 00:13:50 | and remember your empire starts now |
00:13:47 | 00:13:50 | [Applause] |
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